Would really appreciate any advice on this situation! I've only been back at work since March and feel totally out of my depth with this thorny personnel issue...basically I work for an arts charity. There are only two paid members of staff, me and the administrator. She is an older lady (in her 60's) who has had a difficult couple of years (her husband died last year). Basically, she is a hopeless administrator (forgets things, doesn't remember how to do things she has been repeatedly shown how to do), but I have always tried to accommodate her. She ran the place for a couple of months before they hired me and its in a right mess! Anyway, she's a nice old lady and we got on pretty well. But recently she has been so defensive, rude and difficult that it is really getting me down. I literally can't ask her to do anything without her flying off the handle or sulking. Today it all came to a head when I tried to pin down her hours - she is supposed to work 15 hours a week and moans constantly about having to do more. She basically comes in when she feels like it and leaves when she feels like it. That is a pain for me as I have to work very 'set' hours (childcare!). So I want to set her hours as Monday, Tues am and Thurs am. She is absolutely adamant that she won't be 'pushed into' this arrangement and that one of the best things about this job is the 'flexibility'. I couldnt face having this discussion today as I was up all night with dd2 (raging chicken pox, poor lamb ). So I have said we will discuss it tomorrow. Help! She gets quite personal whenever we try and discuss anything (today when talking about the hours she just blurted out 'Look, Enid, do you just want me to leave so you can hire someone else?' - what do you say to that?). Also she quite likes to undermine me - recently I was late to open up the art gallery for a workshop. I apologised to the artist and explained to x the administrator what had happened. Thought it was all behind us then found a letter that x was writing to the artist saying that 'so sorry, I still didn't know what happened to Enid or why she was late' - which was a lie and why on earth would she lie like that?
Apologies, long and possibly very boring, but its really getting me down and I love my job and don't want to leave!!!