John Harris was brilliant about it. Really opened my eyes.
I think there was one maybe two journalists doing similar during Brexit. Notably Northerners.
It came down to getting out and seeing the rain and not taking your own prejudices and actually LISTENING to the substance of what people were saying, not necessarily taking what they initially said.
I personally had a few conversations like this. We actually agreed on more than we disagreed on, when it came to the stuff we were both actually observing. The difference was what we attributed to (and this is basically how it gets politically spun) and what we saw as solutions. But once you opened up the conversation about what was happening, you could actually have a productive discussion about how to deal with the issue.
It was a life lesson to me to understand that someone uneducated might be trying to articulate the same thing, but with words that aren't as polished / politically correct but this doesn't mean they don't have a valid point.
It means you need to listen harder and don't assume the worst in people eg that they are racist.
Assume that they are good people articulating something badly as your starting point - it changes your perception massively.
Assume they might have a valid point but don't understand the system. Be open to the idea that the system is a sausage factory that isn't recognising the needs of actual humans (it's a system written by middle class people for middle class lives and problems with no understanding of the problems of large sections of people outside their bubble). Once you shift these perceptions it changes your attitude to what they are saying. They might be trying to tell you that the system is broken and doesn't recognise the barriers they face or the complaints they have.
The best example of this by far is how communities can see how and why girls have been failed by authorities and this led to the grooming scandals.
The problem with a 'woke agenda' is it starts from the premise of good people and bad people. If you don't repeat the 'correct thing' you are a 'bad person's or morally flawed. The other assumption is that people who are articulate and educated are always right. This is fundamentally flawed and is pure arrogance and privilege.
This is positively Victorian in attitude. It's massively regressive on so many levels. It's on a par with ideas of moral and social degenerates (eg how pit lasses working above ground in coal mines were viewed by the middle classes because of how they dressed - in trousers because of the conditions and type of work they were doing meaning this was the most practical attire. They were women doing tough work just for survival).