I see no signs of the BBC being able to even understand what the problem is, never mind fix it.
One thing I notice in life is that the left elites are totally unable to even articulate the viewpoints of the 'right' - they can only misrepresent them. They have been so captured by a sense of their own rightousness that despite all their protestations of being 'empathic' and 'listening', they literally cannot understand another point of view.
Examples are:
Expressing a concern about mass immigration = racist.
Expressing concern that Islam does not hold the same values towards women and homosexuality = islamaphobe
Expressing concern about men being in women's prisons = transphobe
Saying welfare cuts are needed and don't overall help people/nation = elitist
Saying people should get places at university / in a job, based on merit = exclusiionary
I could go on....but the point is that there is just an automatic labelling of people, a demonising with a 'bad name'. There is no attempt to understand a POV, no attempt to understand intentions and motivations, just an automatic dismissal and assumption that person = bad.
The BBC is literally full of these people, and they it will take a massive, huge undertaking to have these people even contemplate a different point of view - they have been so unused to it, never challeneged or felt discomfort when alternative views are heard. I don't hold much hope at all.
Imagine a person who supports Reform becoming the next DG at the BBC? It ain't ever ever happening.