I forgot to mention, my dh returned every stitch of unworn clothing I had recently bought in the 20% off. A coat, various clothes totalling over £300. I was intending on returning some but would have kept a dress and the circa £150 coat plus bits and bobs like socks and therefore would have kept maybe 2/3 from a value perspective.
Anyway the lady at the till was really nice and DH explained I was returning all the stock, not just some because of the change in policy. She didn’t know anything about it and neither did her colleague. Well done for not even telling your staff what to do.
Incidentally I did think it was odd after the recent refit in my local store that the changing rooms in the women’s section weren’t labelled as women’s. I don’t shop much and have only used the changing rooms once since the refit. I quickly and naively dismissed my concerns, surmising that it just hadn’t been put up yet.
Part of me wants to order thousands and thousands of pounds worth of clothing stock and return it all after Xmas in the sales to make a protest. I’m not going to as it’s just a little fantasy. A) because that would involve DH doing the returns due to my state of health B) it’s immature and unfair to staff and C) because of all the plastic waste.
Needless to say I am very angry. The decision doesn’t terribly adversely affect me in a physical sense because I could just order online and get dh to return the stuff. But I am angry on behalf of those women, who are more deeply affected and I stand in solidarity with women. As most importantly it is another layer peeled away from our sex based rights and ultimate betrayal by a much loved british store.
Had we only knew then what we did today. Bring back BHS. Rebrand.