Ocado boycott after support of Primesight action

[PerverseConverse]

On discovering today that Ocado are continuing to use Primesight after they removed Standing For Women's billboard, thereby showing they have no respect for women or our rights, I have emailed them to tell them that I will no longer shop with them as they support misogyny. I'm just wondering how many others have done the same and hoping this thread gets picked up by twitter and/or the press.

Exactly Nonagrey. Teams of people who talk about how best to deal with these situations.

These telephone calls are non-apologies. Apologising for any offence does not admit error - it merely says "whoops, we've upset you, soz" and crossing their corporate fingers that it will all go away. Unacceptable.

The taking down of the poster became public and their support for tosspot became public via Twitter: therefore Ocado should put out a public statement as well.

I spent decades in journalism and PR and I can tell you that this is a cover up designed to not look like a cover up. Worst possible case of damage limitation.

The best thing to do when you balls up is a full mea culpa. This means a public statement plus individual letters to every complainant. It is not the mistake that gets you into trouble normally - people are very forgiving generally of a genuine balls up - it is the cover up or the non-apology disguised as an apology. It is dismissive of your customer base.

Oh, and anyone whose emails are blocked (as mentioned up thread) don't forget the power of snail-mail. Lots and lots of it. Recorded delivery helps too...

Publicly biting the hand that feeds you and then privately going “sorry (notsorry), but if you could just see your way clear to keep lining our pockets and we can then all just pretend our little whoopsie didn’t happen that’d be great”, is adding insult to injury.

Do they think so little of women that we will fall for the “you’re sooo special to us that we had to do this in private, you know, because we respect you so much” and not know that it is simply cowardice and an avoidance of publically standing up for women?!

Rack off you dags.

pennydrew If you really need Ocado in your life, I will not be the person to say you shouldn't use them but I hope people who have cancelled their accounts don't go back to Ocado because that is what they expect us to do.

This is a chance to raise awareness of the problems with gender self-identity. We are facing the real prospect of the law being changed. Private companies and even public bodies (prison service) are acting as if it already has. This is the last frontier of the battle! I'm sure Ocado don't rely on clueless twits to manage their public image. Would you? They have got involved and though I have some sympathy for them, we have to use the situation for the fight. As the TRAs do.

The insult was public. The apology must be public too. They could have given a public non-apology earlier on yesterday. That was the best I expected. They just ignored us. That was the real crime. We are not worthy enough to be taken seriously. I still hope the Daily Mail or some other news outlet takes up the story in order to raise awareness. I don't think Ocado is is danger of going under but I have a feeling news organisations don't want to be accused of contributing to any significant decline in the fortunes of the company.

It’s still possible someone (or more than one someone) dropped the ball.

The self id debate isn’t on everyone’s radar yet (which is why if course they shouldn’t have commented).

I suspect someone thought it was similar to supporting LGB rights and have no idea they were stepping on a grenade.

None of that is an excuse for not making a public statement of apology.

I know some of you may want them to stand up for us etc but they are a business.

They have 1.2% of the market, and 82% of those people are Adult Human Females.

That IS business.

I'm not buying this. Preferring to telephone everyone personally means that they want to get out of issuing a public statement on the public tweets they put out there.
There's not a chance I'm using them again.

So if they call tell them it's inconvenient because you are at work running theworld and have just put in your grocery order elsewhere. Can they please either put pen to paper or issue a press release?

Rather enjoying the reviews on Trustpilot, might write one myself ...

... and yes, this non-response is so contemptuous.

So, my DH and then I each got a call this evening and had a very clear conversation with Millie at Ocado. All going very well until I suggested they should pay to replace the poster and she said to me something like we can’t get involved in things like this, politics aren’t our business we just know the poster was put up by someone who is an anti transgender rights rights campaigner...well at that point I, as they said at the royal wedding, took her to church. I spent 20 minutes explaining to her that by saying this she was falling down on the side of misogyny: I explained the attack on women’s rights, Posie’s motivation, Dr Horrids reputation and pointed her to yesterdays Sky news interview. By the time she got off the call she had promised to go and read Janice Turner, watch the video and read more.

But the point is - she had this view. Ocado are not seeing this for what it is. Their misogyny is proven. My custom is over!

Big companies don’t have lowly employees manning their Twitter feeds.

It's such bullshit. Do they think we're idiots?

How many extra minimum pay call centre workers brought in to read the scripts?

On the plus side they probably all just peaktransed.

Telephoning is really sneaky.

There is no evidence trail.

None of this happened.
The tweet is gone.
There is no apology.
Nothing to see here.

Now, what about that Christmas order ladies? Nothing happened, remember?

There are some great 1 star reviews that have appeared on Trustpilot in the past 2 days.

82% of their customers are women. Link below if anyone feels like having their say.

uk.trustpilot.com/review/www.ocado.com

Whoever Nicole is, your review is the best yet.

There is a brilliant one by Adult Female Grocery Shopper Had me n stitches.

I won't go back to Ocado, years of spending a fortune feeding a family.

Companies that rush to judgement on the basis of an angry person (I noted on Twitter that it was a trans person, not Harrop that approached Ocado) and assign bad "motives" to women without any consideration are EXACTLY the problem we are dealing with.

Blind faith in transgenderdology is not what women need or expect.

We expect a balanced consideration.

Wake up and smell the other supermarket delivery available coffee.

Organisations need to learn. Diversity and inclusion includes us all.

This is a chance to raise awareness of the problems with gender self-identity. We are facing the real prospect of the law being changed

As someone brilliant said yesterday, this is not a drill

The ass-covering line about 'we can't get involved in this' is a pitiful defence.

They DID get involved. That's why we're where we are, and a grovelling apology statement is needed.

Trust pilot is a feminists dream these days...

We are allowed bank accounts now along with the vote Ocado.

Ocado’s position of not getting involved reminds me that I tell my children that if they are present and witness bullying, then not getting involved is not a neutral action.

I got a call. She went to great pains to tell me how inclusive Ocado is and how they hire all sorts. Yup, awesome, great. Not at all the issue. I told her she needed a better script (not her fault) but that until they issued a written apology clarifying their position my business goes elsewhere. The end.

'Telephoning is really sneaky.

There is no evidence trail.'

Yes - exactly this.

I am so fed up with various public bodies and figures making it clear that they are happy to be noisily anti women activism in the full glare of the media, but only very quietly and privately willing to admit to women out of sight and earshot that they know quite possibly they're not doing the right thing. But shhh.

Yes but it's relying on our female socialisation isn't it? Relying on us not wanting to make a fuss and get into a confrontation. Well fuck that. A (probably lowly paid) woman tried to phone me today. Not going to work and I hugely resent the patronising approach. They can't undo the original public statement. It needs a public statement from the man at the top saying that describing a woman as an adult human female isn't hate speech before this adult human female (who makes all spending decisions) is going to spend any more money with them. And I bet I'm not the only one. Seems we have teeth now.

Also, I think they're getting this very wrong because many of our concerns (if they'd bothered to find out) about the trans agenda are around safeguarding and the dignity and privacy of girls as well as women. And the more men tell me to be silent about the safety and dignity of my girls because of a few men who want to pretend they know what being a woman feels like the more pissed off I get.

Being a girl growing into a woman is getting your first period at 9, 10, 11, 12 and feeling scared and crying and looking at the blood and feeling the pain and wondering if you're dying. And being scared to go to school in case you leak. And wanting to curl up and not go out ever again. And if there are no real single sex spaces they will feel even more that they CAN'T go out. I'm so furious right now. Fuck it. that's what I'm going to say to whoever phones me again on this.

Oh Millie rang me too Working! I was at a meeting though so I shall talk to her tomorrow. Wonder if her script will have changed?