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Have you fallen out of “love” with a shop you previously loved?

353 replies

Britpopbaby · 29/07/2026 22:31

For me it’s &Other Stories. Granted I looked in yesterday and did try something in but there’s been a change of direction and Inam not liking it.

OP posts:
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NorthboundEcho · Yesterday 17:20

Holdinguphalfthesky · Yesterday 06:58

Just read through the thread. I get nearly everything from Vinted now, or small independent companies, I have bought very few things from an actual shop in recent years. What would you say is the reason behind all the disappointments listed here? Is it greed, is it rising costs vs consumers’ inability or unwillingness to pay more, or is it something else?

Because of online shopping, things only have to look good in photographs of models over 5'10 tall, not on the rail in the shop

Gettingbysomehow · Yesterday 17:39

Bacha1910 · 29/07/2026 22:42

Seasalt. And Snag tights. Seasalt has gone through a long period of godawful patterns for a while now. Snag - loved them for a while but they just don’t wash well. And wearing the chub rub shorts seemed to give me thrush.

Oh yes some of the patterns are hideous. Whats with that?

EleanorMc67 · Yesterday 18:04

Gettingbysomehow · Yesterday 17:39

Oh yes some of the patterns are hideous. Whats with that?

Yet very occasionally they'll do one or two rather nice patterns? They had a lovely greeny blue abstract-patterned skirt last year (though their stuff is never long enough for me).

I don't understand how the same person or team can design both ...??!!

CoraPirbright · Yesterday 18:11

Beware ‘Never Fully Dressed’!! I bought dd some white shorts with a print near the pockets. Whilst they are pretty, the print is a weird plasticky sort of stick-on arrangement and just seems really cheap given they cost over £100!!

venus7 · Yesterday 18:13

EleanorMc67 · Yesterday 13:54

I don't think all of Toast is - I've bought a couple of great dresses & a skirt recently, on eBay/Vinted, that are from the last couple of years at most. They're very well-made & the fabric is really lovely.

The comment about fabric technologists being employed less - & that they are still used at Tu - is interesting though.

Was that where you bought your trousers, & do you have a link?

Not all Toast, I agree...but most. I bought a very expensive velvet dressing gown before Christmas; seams were uneven, lining puckered and poorly cut, stitches missing, even the Toast label was half undone. This would not have been accepted by them a few years ago.
Made in China too.
Sorry, yes, trousers from TU. In the sale now, so only a few sizes left. No 10s or I'd buy more.
These.....

Have you fallen out of “love” with a shop you previously loved?
JakeyRolling · Yesterday 18:14

Lush. Used to be quirky and have awesome products. Now overly scented and try-hard

teaandtoastwithmarmite · Yesterday 18:21

Also M and S. I returned two winter coats for ripping inside and the manager insisted to me she hadn’t had any others back. And mint velvet is also crap now.

Tiddlywinkly · Yesterday 18:23

Whistles, Hush, Jigsaw (they take forever to refund you too - never a good sign), Reiss, Next etc.

However, I've been impressed recently with some items from Uniqlo (t shirts), M&S (jeans), Jaeger (sold through M&S, I just got a lovely copper coloured proper wool jacket for £150), some stuff from Nobody's Child (tip: order via M&S or John Lewis where possible as the delivery and return costs buying directly can sometimes be a bit steep imo) and With Nothing Underneath seersucker shirts. I also love Navy Grey jumpers, but they are investments for sure!

AutumnLover1990 · Yesterday 18:29

binkie163 · Yesterday 15:59

Have you tried London fragrances from Shure cosmetics. Their job Malone copies are excellent £3.75 for 100ml I got the collection, better performance and mileage. The absolutes violet&amber, rose& musk rose&oud are better than the originals. Also love the blossom &honey, bluebell and sea salt. I will never buy Jo Malone again and I am a perfume snob.

I haven't so thank you for the tip 😀🙏

Lndnmummy · Yesterday 19:19

COS
Uniqlo

localnotail · Yesterday 19:27

Lilactimes · Yesterday 08:30

To be fair @localnotail Urban Outfitters is a teenager shop now.

Frame jeans still good IMO for the person looking for jeans.

Like Nobodys Child too.

agree with lots of the comments on the other brands - (except M&S which i think has improved recently). I had thought it was just me getting old and not liking anything!!

I doubt even teenagers would wear the tat they sell now.

Lumpycat · Yesterday 19:41

Going to out myself as seriously frumpy now but for a place that often has great value and great quality - Costco! I have got some great stuff from there. Obviously all casual stuff but I get my gym things and lots of casual basics from there.

ChaliceinWonderland · Yesterday 19:48

Possiblyfamous · Yesterday 06:44

increase the width of the gusset on the knickers while your at it to end the garrotted muff experience.
Yes! I had thought it was just me!

Love this!!!

Anjo2011 · Yesterday 19:49

Space NK. I love a beauty product but the amount of money they spend on taking ‘influencers’ on a jolly enrages me. I don’t need anything, but when I do it won’t be from there.

Puppylucky · Yesterday 19:55

Going through a storage unit we have had for a shamefully long time I unearthed a suitcase of old clothes from the 80s and 90s that I kept for sentimental reasons. The fabric quality is amazing even though I was young and poor and shopped exclusively from high street stores like Miss Selfridge. So much so that I have selected a few pieces to be turned into a memory quilt.

elm26 · Yesterday 20:16

Allthesmallthings182 · Yesterday 08:36

H&M. £32 for a pack of children's knickers and a pack of socks inc. £4 delivery. I am just not paying that! H&M used to be great with quality : price ratio and now it's bad quality and way overpriced.

Where are you seeing those prices?!

I swear by H&M for my 3 year olds and 11 month old, summer dresses £4 each, multipack of princess knickers 8 pairs for £11, T-shirts £2-4. I got all of their summer wardrobe from there.

JustSetFireToIt · Yesterday 20:34

NotOnYourEllie · Yesterday 08:21

I buy so little now. The last thing I bought was a summer dress from Sainsbury's. The quality seems to bad everywhere now, so I just got it as cheaply as possible, as I needed it for work.

I never got into lululemon and Sweaty Betty tbh but I feel they are slowly dying. There is a Sweaty Betty in my high street and it is always empty now. The shop floor looks very '2020' with all those printed leggings people used to wear everyday. I think theyre on their way out which i am not especially sad about. The price they charged in their heyday for a pair of leggings which probably cost them pennies to produce was criminal.

I heard something recently which was that if you ever have a brand you used to love and which has gone rapidly downhill, there is a good chance that is because the finance bros have got involved. I will try to repeat what I heard but I am SO not a finance person so excuse the terminology! They apparently invest heavily in popular brands (makes sense). Then they use their influence to get the brands to churn out more and more products with high price tags and lower production costs. So that's why sometimes your favourite brand starts going downhill in terms of quality but the prices go up and up. They destroy the brand, squeeze as much money as they can out of it and then move on to the next one (apparently)

But why only ever women’s wear?

Melarus · Yesterday 20:37

hairbearbunches · Yesterday 13:34

@WhatARequest Me too on the nostalgia front. I've just been remembering wandering around Chelsea Girl welling up because Gloria Estefan's 'can't stay away from you' came on and I'd just been dumped. No amount of clothes were going to cheer me up that day 😂😂😂

This is so poignant in a tearful 80s New Romantic way, and I am 100% here for it!

Alwayswonderedwhy · Yesterday 21:02

AImportantMermaid · 29/07/2026 22:35

Next - used to fill that gap between M&S and Jaeger at the time. It was all natural fabrics, stylish, a little quirky, and a little aspirational. Now it’s just Primark with notions.

When? I'm in my 50's & never know Next to quirky or aspirational.

MerryUmberHedgehog · Yesterday 21:09

No. Ive got more important things to concern myself with.

JacknDiane · Yesterday 21:11

Yes, John Lewis. There's never any staff to help you. I thought customer service was their strong point. Not any more.

Wolffie17 · Yesterday 21:23

Jigsaw, Hobbs and Karen Mullen used to be my mainstays but have all gone off the boil.

On the subject of knickers, any recommendations for everyday knickers please? I daren’t go back to M&S after seeing the comments about a garrotted muff!

justasking111 · Yesterday 21:31

One place someone I know finds good quality unusual outfits is tk maxx.

venus7 · Yesterday 21:38

justasking111 · Yesterday 21:31

One place someone I know finds good quality unusual outfits is tk maxx.

TKMaxx has gone downhill too......used to have Gold Label in my local branch, everything from Marni to Pucci via Alberta Ferretti. Now it's just low grade high st. copies. Possibly it's difficult to import the good Italian and French labels now.

Dontgetitt · Yesterday 21:41

MerryUmberHedgehog · Yesterday 21:09

No. Ive got more important things to concern myself with.

😂😂😂