That's interesting @botemp, thanks for that information. Gone are the days of ordering a few different sizes of the same item, just to see! I'd be reluctant to buy anything if there's a chance I'd need to return it, it's just too much trouble.
I bought some things for dh from Mango both before Christmas and last week and there was no difference in delivery, I guess as they're Spanish. I'll be sticking to them, Zara, Cos, H&M, other stories, Arket, Monki, Massimo Dutti, Sézane etc..
For designer stuff I've bought from 24S, which is Bon Marche in Paris and Place des Tendences which is Printemps. I got emails from Net a Porter and Monnier Freres to say they will be organising the VAT situation and nothing will change for the customer.
I'm sad about all the smaller British brands I've found,mostly through Instagram, who have enough going on with COVID restrictions and probably just can't deal with this additional paperwork.
I'm sure this wasn't something people anticipated when they voted for Brexit. It feels like a huge step backwards somehow.