Red Leopard is pricey but worth mentioning. It’s a one off and a great experience.
Obviously I understand that it’s not in everyone’s price range ... Actually all the others such as HoC and Colour Me Beautiful are in a similar price range as Red Leopard, except Susie who has positioned herself firmly in the high street “affordable” market.
For those who can’t afford Red Leopard and have been put off by SBS, I still say that SBS will give you ideas and inspiration. I know people have complained about the PDFs but I thought they were acceptable. It depends what you’re looking for. It won’t change your life or your body size but might save you time trawling through shops.
Example, in my professional life I don’t wear jeans and wanted to invest in some more casual clothes but didn’t have time to go to the shops and try on lots of pairs, without really knowing which style suited me best. I was specific about this in my questionnaire with Susie and got some great high street recommendations of jeans and found a perfect pair straight away - With link to brand and shop and prices. Job done. Red Leopard does not do this. They will say look for this cut, shape, colour, etc. But you still have to then go and find the brand, the shop, etc.
So, it all depends what you’re looking for.
Having said that, it’s not because it’s cheap that those who had bad customer service with SBS, should just accept it!
As I said earlier in the thread, contact the Citizen Advice bureau or send a more formal email to Susies admin explaining what you weren’t happy with. It must be factual with examples. Typos and spelling are good examples- you just need to highlight them. You could ask for a second analysis from one of the other stylists, instead of a refund. Worth a try?
Anyway so glad you’re enjoying the Red Leopard videos. Yes, they are addictive and fascinating!