I went into the big one in Birmingham today, and I still feel obliged to grumble. Most stuff was really, really awful. I bought a men's v neck cashmere jumper. The only other thing I was tempted by was a hat, also in the men's section.
I saw a nice pair of black skinnies, ankle grazers with zips on the ankles, but they had only one pair, which were a size 16.
I don't WANT to slag them off, really I don't. I like M&S - as I said earlier - and also their staff are lovely and they always act as if they care about their customers -BUT, I honestly think that it is inexcusable that they get it so, so wrong so very often. It really shouldn't be that difficult.