Fans of Kafka-esque bureaucracy might find the following exchange with our council amusing. Abridged version below. Names changed to protect the stupid. Read from the bottom.
From: Council
Subject: RE: Spare bin
Date: 15 May 2014 15:56:33 GMT+01:00
Dear Herbs
Thank you for your e-mail.
I have escalated your first request which was for the removal of you Black Refuse bin to a supervisor who will investigate and bin would be removed as soon as possible.
Please contact us at [council] if there is anything further we can do to help you.
Yours sincerely
Halfwit
-Original Message-
From: Herbs
Sent: 15 May 2014 10:19
Subject: Re: Spare bin
No no! I don't want another one, I want the black bin we already have taken away! It's spare, we don't need it as we use the neighbour's bin.
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On 15 May 2014, at 10:16, [council] wrote:
Dear Herbs,
Thank you for your reply.
Unfortunately as you already have 1 black refuse bin we cannot deliver you an additional bin. You are only allow 1 black refuse bin per household. If you would like me to order you an additional Green Recycling bin I can do this for you.
Please contact us at [Council] if there is anything further we can do to help you.
Yours sincerely
Halfwit
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From: Herbs
Sent: 14 May 2014 16:23
Subject: Re: Spare bin
We do only have one, but as we use the neighbour's black bin, ours is spare.
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On 14 May 2014, at 16:17, [council] wrote:
Dear herbs,
Thank you for your email.
I have checked under your request, waste management have updated us that they checked the site and there was only 1 refuse bin and this was on 07.05.2014. Can you confirm if this is the case or if you have more than 1?
Please contact us if there is anything else we can help you with.
Yours sincerely
Council
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From: Herbs
Sent: 14 May 2014 09:49
To: [council]
Subject: Re: Spare bin
Hello
As per the email below, our spare bin was supposed to be taken away by the end of March - it is still here!
Could you pass this to the waste management team again and see if they can come and get it?
Thanks
Sarah
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On 28 Feb 2014, at 10:14, council wrote:
Dear herbs,
Thank you for contacting [council].
Your request has been logged and your reference number is xxxx.
The information has been passed on to the Waste Management Section who will arrange for your refuse bin to be taken away within 20 working days.
If there is anything else we can help you with please contact us at [council]
Yours Sincerely
Council
-Original Message-
From: Herbs
Hello
We share our black bin with our neighbour, meaning that ours is spare and could be given to someone else.
Our address is xxxxxx. Could you come and take it away please?
Thank you
Herbs