DLA Wait Times 80

[Kirstygingee]

MR- Mandatory Reconsideration
NC- New Claim
COC- Change of Circumstances
SD- Scan Date
LRC- Low Rate Care
MRC- Middle Rate Care
HRC- High Rate Care
LRM- Lower Rate Mobility
HRM- Higher Rate Mobility

I think they make it up as they go along ! Wonder if it goes on random desks i would be calling them back up i went to op 4 general stuff they were the ones who told me as I never got a text ect it was just calling on the off change

Just on the phone to them now, going to just ask for an update and will see what they say. Glad you got the right outcome for your child x

Hi,

First of all congratulations, so happy for you and your child. Your scan date is two weeks before mine! When did you get the text to say they qualify today or on the actual day they were awarded?

Hi all. Called up last week and was told one of my twins COC (scan date June18th) award has stayed the same. However, after speaking to someone today, I’ve been told that none of her evidence that I’ve been sending in to them since July last year has been seen! I was told to put my national insurance number on her paperwork and apparently this has meant it’s been scanned in under my name not hers?! I did also put her full name and DOB on the paperwork. Has anyone had this happen before? I’ve been told it has to go back to her decision maker to view the evidence as a decision was obviously made without all her evidence (there is a lot!) I wondered how long that may take?
Also if they still decide to keep her award the same, what are my next options? Many thanks

Update: MR 30/05/2025. Original claim awarded just MRC but I knew she would qualify for mobility (she's 6) so MR done and decision made y'day for MRC plus LRM 😭 a full year since we first applied but she now has what she deserves.

@Princessmom222 thank you, much appreciated x! I got the text on the actual day they were awarded so on Sunday 14th and when I rang up they confirmed that a decision was made on the same day which was the14th - I was trying to wait for the letter but ended up calling today to find out the rates. & fingers crossed you’ll be up next !

Uc have apologised for the wait have done an escalation to the team which needs to be responded to by the end of the day

@Princessmom222 just received my letter only thing the changed was his claim end form march to the day before his 5th birthday in October called up and did MR (did not know that was over the phone ) so. Ow got to go print out his ehcp draft and a cover letter and hope that’s enough for now my letter was dated 9th December so that was 24week wait for coc xx

Okay thank you, i was told a text would be sent when a decision was made so just wanted to see if they actually send it once its been made. X

Thank you for letting me know, im so sorry your child didnt get what you believe they deserve. You will have to let me know how you get on with your MR its so annoying that you have to start the wait all over again xx

Slight update to mine

caller today to be told decision maker has emailed school and they are awaiting a response from school.

called school who said no one has had any contact from DLA …..

called DLA back to be told they can’t see how they contact school! So was it an email? Who knows!

seems they just lie ….. very frustrated, process started in January last year :(

can’t even imagine what they’re contacting school about. My child has issues with wetting and tics.

ugh ….

Thanks girlie honestly I had high hopes aswel I’m doing a little cover letter as we speak to add to the case of why I want the MR and going to print out his ehcp draft tomorrow send them off hope it helps if not il just try again for when he’s 5 sigh will keep u posted x

Hopefully it will help and you get awarded HRC for him, its agonising having to fight for what you know your child should be entitled too!
Ive just got another piece of evidence for my twins. Its an extensive report about their delayed development and that they have the mental and physical capacity of around 9-12 months old. So im really hoping it helps them as it shows them i have to carry them everywhere, I have to feed them everything, they have to be supervised at all times and that they are incapable of understanding anything i say to them.
Thank you and i will let you know if i hear anything too xx

Did you heard anything? I complained about the uc wait times and them not responding to my messages and they sent a message Thursday apologising and said it has been sent to the dm as urgent but I’ve still not had an update.

@Emzi538 have you received back pay from uc yet?

Hey
Nope!
Coc reported 26th Nov
Verified 8th Dec
Letter yest to say was accepted for special circumstances, but thats it :-/
What about you?

When did you report change? Have you had any response yet?

I haven’t even received a letter saying they have accepted it yet, usually they send how much they ow you the day after so you should hear soon. They said Thursday it has gone to the dm as urgent after I complained but still nothing.

Literally my son is the same accept he eats everything with his hands and refuses support with it looses his mind if I try get in the way of his chicken lol he’s food motivated that one but doesn’t understand when he’s full so he over eats if he manages it and the carrying just on that alone like who actually carries a 4year old that has no problems realistically clearly we need the help and my son also has the same developmental age I wish I had more evidence but we haven’t even had a paediatrician appointment yet we are waiting for him and his twin sister it’s such a long fight indeed but we will both get to where we need to be ❤️

Its been updated for this months statement but nothing else ....
But when I asked before is no time frame

Bless him, he must really love his chicken! My oldest daughter is the same as your son with food and seriously overeats too. Have to watch her all the time as she would eat until she popped if i let her. The carrying is the worst isnt it, especially when my hips are messed up as it is and then having to carry them everywhere its just so painful. I really get how you feel about getting the evidence and waiting for appointments, everything seems to take a ridiculous amount of time and then struggling to get the right support is super hard. I struggled with my oldest until the last two years. Luckily my twins have been under a neonatal paediatrician since they were born and then refered to another paediatrician for follow on care.
I hope he gets to see the right people soon and your able to get all the evidence you need. Xx

2nd of December worker actually wrote back to me 2 days ago saying it should take a couple of weeks my response it has been a couple of weeks to which they replied and said it has put an urgent escalation in to the team

Have ypu had verification email? Or anything?

No they wrote back today saying sorry for the inconvenience they have put a urgent escalation Into the team I’ve rang twice spoke to 2 different people made an official complaint aswell there Honestly taking the absolute p*ss

You should have heard back from the dm by now as it’s only suppost to take 2-3 days with them it’s stressed me out so much