DLA wait times 75

[s39]

MR- Mandatory Reconsideration
NC- New Claim
COC- Change of Circumstances
SD- Scan Date
LRC- Low Rate Care
MRC- Middle Rate Care
HRC- High Rate Care
LRM- Lower Rate Mobility
HRM- Higher Rate Mobility

@PositivityRipples i remember you explaining this on previous thread the difference between CM and DM but don’t recall what you said x

they won’t tell me the decision over the phone. Decision was made today 10/4 SD

Have you tried calling back and choosing option 4

Option 4 is who I rang earlier and they gave me the outcome 😊

I called back option 4. He was awarded! MRC and LRM! Chuffed for him

I’m not sure I’ve seen any today; although not sure I’ve seen any COC either - not sure where they’re up to those dates wise. I’m not very good at waiting 🫣

MR - 18/02
Currently just over 22 weeks, I called as I sent extra evidence and they told me it could take up to 30 weeks now.

Im.tempted to phone mines 21/3 what's the option 4 thing

Just got the letter through to say little girl only got dla until April next year!!!!!! What crap!

That’s ridiculous, what is the point in that?! 🤯 others know a lot more than I do but sadly I don’t think you can appeal the duration 🤨

@s39 @Abwill
Case managers are responsible for the dla claims from start to finish. They work for the DWP
Decision makers are responsible for making benefit claim decisions and awards they work on behalf of the secretary of state.
So two different people entirely.

The call handlers just say anything to be honest with you most of them refer to DM as CM and CM as DM because they don't know what they are talking about they are sat in a call centre in Yorkshire and are just looking at a screen saying anything to get you off the phone 🤣😂

The call handlers can see if a claim has an " owner" which means it has been assigned to a DM.

@s39 thank you! So infact I know no more than I did before I rang as it could either not even be with a DM yet or the call handler just talking rubbish and it could be with the DM 🤣🤦🏽‍♀️ I may just call tomorrow as it looks like a lot of people been getting renewals around 5 days before which would give me today x

Sorry this has nothing to do with waitong for a decision (hopefully get the outcome of MR soon) But sas anyone changed their bank details with dla? Do you just have to give them a ring? Or did you use the current account switch service?

Hi, my sons NC scan date was 16/04/25. He's been awarded HRC he is only 2,suspected autism. I sent health visitor statement, statement from family member and his SPOA acceptance letter.
2 year award. I hope you all get positive news. I know its a long wait but I was so relieved this time it was only a 14 week wait as my eldest child I waited 25 weeks last year.
Fingers crossed for you all waiting for MR's, the waiting time is horrendous and I hope it's sorted soon.

When you ring, use options 1, 5, 1 then 4 😊

I called and changed my bank details not long ago, i wanted my children’s Dla to go into a separate bank so it didn’t get mixed up with my money. It was done quick, I didn’t expect my daughter next payment to be made to the new bank a week after calling to change it.

Hi could anyone help me please when making a change to UC to say I'm now caring for my son what date do I put in as not sure obviously IV cared from birth but not to sure how it works on Uc thanks in advance x

It's the date from which your DLA got backdated from, usually the date you called for the forms

MR 16/01
MR was submitted following a renewal in September 24. Current award is MRC LRM
Called yesterday and was told it is with a case manager. Felt like the call handler was reading from a script so I'm a little sceptical but hoping it's not much longer 🤞🏻🤣 Seen a few Feb MRs being awarded on different pages.

Thank you for this I did put that date in but was worried case it was wrong lol

Do u still talk to.someone

Yes, They can just tell you a little bit more on option four that they can on option two. They are often lovely on that one but There is always that chance you’ll get a grumpy one 😊

Oh that's good ill try tomorrow

Anyone still.waiting to hear nc feb march ?

I’ve just woken up to back pay from a coc 30/1 . Sadly not what I think we are entitled to so will have to call for a statement of reasons once they’re open