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DLA WAITING TIME THREAD 67

1000 replies

zoeybrooks45 · 25/03/2025 10:48

Please feel free to add your scan date and whether it's a new claim/mandatory reconsideration/change of circumstances or renewal.
New claims (NC) - people are being told the wait time has increased to 25 weeks! I would say most are done before this though around the 20 week mark?
Mandatory reconsideration (MC) and Change of circumstances (COC) is around 20-25 weeks.
Renewals tend to be between 15-20 weeks.
If you disagree with the outcome of an MR you can appeal and go to court (tribunal)
Scan date is the date DLA scan your application forms on to their system, if you downloaded your application forms then this will be from when your award will be backdated from. If you called up for forms then the date on those is the date yours will be backdated from.
If successful and claiming universal credit (UC) please update them as this will entitle you to disabled child element adding extra to your award.

OP posts:
Thread gallery
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CherryFox25 · 26/03/2025 15:52

The option 4 when I’ve rang is about PIP claims. Is this right?

Sarahlou15 · 26/03/2025 15:57

CherryFox25 · 26/03/2025 15:52

The option 4 when I’ve rang is about PIP claims. Is this right?

Edited

No
so - 1 if you are English etc
then 5
then 1
then 4

CherryFox25 · 26/03/2025 15:59

Sarahlou15 · 26/03/2025 15:57

No
so - 1 if you are English etc
then 5
then 1
then 4

Thank you very much

Sarahlou15 · 26/03/2025 16:02

CherryFox25 · 26/03/2025 15:59

Thank you very much

I only know that as just rang it myself otherwise I wouldn’t of been able to help lol

CherryFox25 · 26/03/2025 16:05

Sarahlou15 · 26/03/2025 16:02

I only know that as just rang it myself otherwise I wouldn’t of been able to help lol

Was you waiting long to get through?

PositivityRipples · 26/03/2025 16:22

@GladMintPoster congratulations on your award.. What rates was your child awarded?

1senmum2another · 26/03/2025 16:23

CherryFox25 · 26/03/2025 16:05

Was you waiting long to get through?

Ive currently been on hold 35 minutes, still waiting to be put through to someone x

GladMintPoster · 26/03/2025 16:24

PositivityRipples · 26/03/2025 16:22

@GladMintPoster congratulations on your award.. What rates was your child awarded?

Thank you, I'm not sure yet been on hold for 1 hour 6 mins trying to find out

Boo1802 · 26/03/2025 16:24

Boo1802 · 25/03/2025 23:53

NC SD 28/11.
Nothing yet but not called since December to check everything had been received.
In Week 17. Will update if I hear anything.
Are payments only made on Tuesday for NC or can this be anytime during the week?

Just called. Not yet with a case manager “owner”. Will be assigned shortly. Still advising 25 weeks wait.

1senmum2another · 26/03/2025 16:26

GladMintPoster · 26/03/2025 16:24

Thank you, I'm not sure yet been on hold for 1 hour 6 mins trying to find out

Omg, such a long wait. I will more then likely be cut off for when they close 🙈

GladMintPoster · 26/03/2025 16:28

1senmum2another · 26/03/2025 16:26

Omg, such a long wait. I will more then likely be cut off for when they close 🙈

Lol probably but im gonna stay on the line till that happens 🤣

GladMintPoster · 26/03/2025 16:29

Boo1802 · 26/03/2025 16:24

Just called. Not yet with a case manager “owner”. Will be assigned shortly. Still advising 25 weeks wait.

They said same thing to me yesterday and I get a text today to say daughter was entitled

Hanacrusis · 26/03/2025 16:31

Not been around for a while a not much point but received a call from the Senco at my boys school yesterday to say they’d had a call from DWP re our MR (SD 30/12). This feels incredibly early. Has anyone else had this?

CherryFox25 · 26/03/2025 16:33

1senmum2another · 26/03/2025 16:23

Ive currently been on hold 35 minutes, still waiting to be put through to someone x

Ive been waiting of 37 minutes now x

Boo1802 · 26/03/2025 16:35

GladMintPoster · 26/03/2025 16:29

They said same thing to me yesterday and I get a text today to say daughter was entitled

This is great news! Congratulations! Fingers crossed then. I wonder if they hurry the ones along who have called 😂

1senmum2another · 26/03/2025 16:45

CherryFox25 · 26/03/2025 15:52

The option 4 when I’ve rang is about PIP claims. Is this right?

Edited

Sd 22/11 a decision was made yesterday, however i called and pressed option 2 for an update as i know you get through rather quick this way.
i will call tomorrow morning and update everyone as lines will be closed by the time i get through.
gonna have a sleepless night tonight now 🤣.
however monday it was not with a Dm, yet yesterday a decision was made, but i spoke to someone around the same time as now and was told no decision made, none of it makes any sense!x

GladMintPoster · 26/03/2025 16:46

Just got off phone, she was awarded HRC and LRM until Feb 2028

1senmum2another · 26/03/2025 16:54

GladMintPoster · 26/03/2025 16:46

Just got off phone, she was awarded HRC and LRM until Feb 2028

Congratulations. Kinder wished i had stayed on option 4 now 🤣x

CherryFox25 · 26/03/2025 16:55

1senmum2another · 26/03/2025 16:23

Ive currently been on hold 35 minutes, still waiting to be put through to someone x

Did you mange get through? I don’t think there going answer now but I’ll say on the line in hope lol x

1senmum2another · 26/03/2025 17:01

CherryFox25 · 26/03/2025 16:55

Did you mange get through? I don’t think there going answer now but I’ll say on the line in hope lol x

No hun, i hung up and called option 2 instead as they answer within minutes. Was told a decision was made yesterday but cant tell me what. I will have to call option 4 tomorrow to find out, i hope its good news x

GladMintPoster · 26/03/2025 17:03

1senmum2another · 26/03/2025 16:54

Congratulations. Kinder wished i had stayed on option 4 now 🤣x

Thank you, I'm so pleased the wait is over, this thread has truly kept me sane these past 17 weeks xx

PSO123 · 26/03/2025 17:04

MR 04/10

Just called for the 2nd time today and she said a decision was made today but wouldn't tell me what it was... I asked if she could put me through to someone to tell me and she said no, we're not telling outcomes over the phone and to wait for the letter, called back for option 4 but got cut off as they closed 😭😭😭 I'll be ringing at 9am!

CherryFox25 · 26/03/2025 17:07

1senmum2another · 26/03/2025 17:01

No hun, i hung up and called option 2 instead as they answer within minutes. Was told a decision was made yesterday but cant tell me what. I will have to call option 4 tomorrow to find out, i hope its good news x

I got through after almost a hour waiting. She said it’s still in a waiting que and are taking 25 weeks, I’ve still got weeks to wait but just thought I’d ring on chance there’d be an update.
Fingers crossed for you x

CherryFox25 · 26/03/2025 17:12

GladMintPoster · 26/03/2025 17:03

Thank you, I'm so pleased the wait is over, this thread has truly kept me sane these past 17 weeks xx

Is yours a NC you was waiting on?

GladMintPoster · 26/03/2025 17:27

CherryFox25 · 26/03/2025 17:12

Is yours a NC you was waiting on?

Yeah nc sd 25/11

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