Please or to access all these features

SN children

Here are some suggested organisations that offer expert advice on special needs.

DLA WAITING TIMES THREAD 65

1000 replies

zoeybrooks45 · 21/02/2025 20:01

Please feel free to add your scan date and whether it's a new claim/mandatory reconsideration/change of circumstances or renewal.
New claims (NC) - people are being told the wait time has increased to 25 weeks! I would say most are done before this though around the 20 week mark?
Mandatory reconsideration (MC) and Change of circumstances (COC) is around 20-25 weeks.
Renewals tend to be between 15-20 weeks.
If you disagree with the outcome of an MR you can appeal and go to court (tribunal)
Scan date is the date DLA scan your application forms on to their system, if you downloaded your application forms then this will be from when your award will be backdated from. If you called up for forms then the date on those is the date yours will be backdated from.
If successful and claiming universal credit (UC) please update them as this will entitle you to disabled child element adding extra to your award.

OP posts:
Thread gallery
6
Glitzxx · 10/03/2025 10:47

best prepare for MR

TheZippyMintHedgehog · 10/03/2025 10:52

Glitzxx · 10/03/2025 10:46

If people can get there decision 2 day after its been with a DM then i dont understand how mine is taking so long he was like oh a decision should be made by wednesday it only takes a few days and i was like well its been with them nearly a week so how can you say it only takes a few days sorry im ranting but now its annoying me now i know its a decline :(

I rang Friday and mine was with the DM. He said not long now. The waiting is awful, 21 weeks tomorrow for me. Seen so many awarded way before 20 weeks!

What evidence did you send? Maybe it is the evidence getting looked at taking longer or the pile is just huge? But I am still waiting too. It would feel better knowing that decline or award we would receive a text but waiting and waiting then possibly waiting even longer for the decline letter to arrive.

Kizzy0204 · 10/03/2025 10:52

Glitzxx · 10/03/2025 10:47

best prepare for MR

oh god i don’t know if i wanna ring now 🤦🏻‍♀️😂 sod it im gonna call them! x

Glitzxx · 10/03/2025 11:00

TheZippyMintHedgehog · 10/03/2025 10:52

I rang Friday and mine was with the DM. He said not long now. The waiting is awful, 21 weeks tomorrow for me. Seen so many awarded way before 20 weeks!

What evidence did you send? Maybe it is the evidence getting looked at taking longer or the pile is just huge? But I am still waiting too. It would feel better knowing that decline or award we would receive a text but waiting and waiting then possibly waiting even longer for the decline letter to arrive.

i sent

incluison support letter
cahms referral letter
letter from senco

i dont see how that cna be the probleme tho they have had since wednesday to look at it all it doesnt take nearly a week to look at the evidence he said ill hear by wednesday but i was told monday the other day it really is pissing me off now im 19 weeks tomoz so i know how you feel with the wait

KH94 · 10/03/2025 11:04

Glitzxx · 10/03/2025 11:00

i sent

incluison support letter
cahms referral letter
letter from senco

i dont see how that cna be the probleme tho they have had since wednesday to look at it all it doesnt take nearly a week to look at the evidence he said ill hear by wednesday but i was told monday the other day it really is pissing me off now im 19 weeks tomoz so i know how you feel with the wait

I think it's just pot luck which desk it lands on :(

Not sure if it makes a difference on what evidence you send/how much you send. We sent a fair bit - son is on the pathway for ADHD diagnosis and he's also epileptic so had all those letters. Then sent EHCP, SALT letters, educational psychologist etc too x

Really hope you hear something soon. They said to me last week that it wasn't even being look at yet and then 3 hours later I had a call from a DM so you never know x

Hayg81 · 10/03/2025 11:06

Been sat ready these threads for weeks now, my scan date is 30/10 rang twice and sent my sons psychologist report in. I’m worried it’s going to get declined. I had to give up work as my son was struggling with me working long hrs. My anxiety is through the roof. I’m all new to this 🙈. My oldest son is nearly 22 and has a mild learning disability and adhd and ive never claimed for him now my youngest son is 10 so started the process.

Mom24boys111 · 10/03/2025 11:13

Glitzxx · 10/03/2025 10:46

If people can get there decision 2 day after its been with a DM then i dont understand how mine is taking so long he was like oh a decision should be made by wednesday it only takes a few days and i was like well its been with them nearly a week so how can you say it only takes a few days sorry im ranting but now its annoying me now i know its a decline :(

Iv just rang mines still with decision maker 🙄 been 3 weeks got till next Thursday they said just gotta wait

Glitzxx · 10/03/2025 11:19

KH94 · 10/03/2025 11:04

I think it's just pot luck which desk it lands on :(

Not sure if it makes a difference on what evidence you send/how much you send. We sent a fair bit - son is on the pathway for ADHD diagnosis and he's also epileptic so had all those letters. Then sent EHCP, SALT letters, educational psychologist etc too x

Really hope you hear something soon. They said to me last week that it wasn't even being look at yet and then 3 hours later I had a call from a DM so you never know x

have you been awarded babe and i know just annoying me now as been seeing people get decisions a day after its been with a dm

Glitzxx · 10/03/2025 11:21

Mom24boys111 · 10/03/2025 11:13

Iv just rang mines still with decision maker 🙄 been 3 weeks got till next Thursday they said just gotta wait

its a joke aint it :/

TheZippyMintHedgehog · 10/03/2025 11:24

Glitzxx · 10/03/2025 11:00

i sent

incluison support letter
cahms referral letter
letter from senco

i dont see how that cna be the probleme tho they have had since wednesday to look at it all it doesnt take nearly a week to look at the evidence he said ill hear by wednesday but i was told monday the other day it really is pissing me off now im 19 weeks tomoz so i know how you feel with the wait

I agree, I am just trying to rationalise why this process is so frustrating 😂

I sent: Letter from head about possible exclusion due to behaviour, EP report (which was detailed and focused a lot on her sensory issues), she also has an EHCP (but I did not send that) and a statement from school pastoral.

In the EP report it says that school referred for autism and we referred for ADHD.

Glitzxx · 10/03/2025 11:27

TheZippyMintHedgehog · 10/03/2025 11:24

I agree, I am just trying to rationalise why this process is so frustrating 😂

I sent: Letter from head about possible exclusion due to behaviour, EP report (which was detailed and focused a lot on her sensory issues), she also has an EHCP (but I did not send that) and a statement from school pastoral.

In the EP report it says that school referred for autism and we referred for ADHD.

Really is im hoping now hes messaged the DM i may have a chance i said that my sons reins are on the small side now and when he has a meltdown he tries too run no sense if danger at all so i need to buy him bigger ones but cant do that without a decision i feel like crying why is the fight so hard for us moms when we have people who play the system who would probs get a decision the same day 🙄

GreyDreamer25 · 10/03/2025 11:47

They should do an online system where you can see where it’s at etc

1senmum2another · 10/03/2025 11:48

Glitzxx · 10/03/2025 11:27

Really is im hoping now hes messaged the DM i may have a chance i said that my sons reins are on the small side now and when he has a meltdown he tries too run no sense if danger at all so i need to buy him bigger ones but cant do that without a decision i feel like crying why is the fight so hard for us moms when we have people who play the system who would probs get a decision the same day 🙄

I had a similar experience when i first applied for my son couple years ago. It was on decision makers desk for over a week and was told only a couple days they should have it, i then put in a formal complaint, that same day that i made the complaint his was declined. I did an MR straight away, within 2 weeks i had another decision maker call me and personally apologise for the fact that i had to even do the MR, he said i should have been awarded instantly first time. And he overturned the award to Hrc and Lrm. I believe making the complaint about her lead her to just declining. The system they have is not working, the wait times are horrendous. I hope you get the outcome you and your little boy deserve. Im currently still waiting for Nc but my Sd is the 22/11 so still a way off for us x

Glitzxx · 10/03/2025 11:51

1senmum2another · 10/03/2025 11:48

I had a similar experience when i first applied for my son couple years ago. It was on decision makers desk for over a week and was told only a couple days they should have it, i then put in a formal complaint, that same day that i made the complaint his was declined. I did an MR straight away, within 2 weeks i had another decision maker call me and personally apologise for the fact that i had to even do the MR, he said i should have been awarded instantly first time. And he overturned the award to Hrc and Lrm. I believe making the complaint about her lead her to just declining. The system they have is not working, the wait times are horrendous. I hope you get the outcome you and your little boy deserve. Im currently still waiting for Nc but my Sd is the 22/11 so still a way off for us x

Ill aint put a formal complaint in yet just asked if they could as her too have a look as i need reins for him but if they carry on i shall 🤣

Joanna8412 · 10/03/2025 12:00

Coffeeandcrocs · 03/03/2025 10:57

Still waiting on a COC from 16/9 🫠

Any news on yours? 😣

sammilou21 · 10/03/2025 12:15

Hey all so glad I've found this post. Ive been waiting since the 2nd October for a COC. I keep being told oh ull get a letter when a decision is made but that really doesn't help. Pointless even ringing 😩

Glitzxx · 10/03/2025 12:16

There gonna love me then aint they im calling again later i wanna know

Tayyy24 · 10/03/2025 12:17

Does anyone know what scan dates there on with

Coffeeandcrocs · 10/03/2025 12:26

Joanna8412 · 10/03/2025 12:00

Any news on yours? 😣

Called last Wednesday as it hit 25 weeks ( scan date 13/09 not 16/09 ) and was told there's a few weeks extra delay due to Christmas and to call back in another two weeks if I haven't heard...

MaddyM8 · 10/03/2025 12:32

Just got through to an absolutely lovely gentleman (forgot his name) to double check if my eldest daughters renewal forms had been sent he said they had but if nothing by next week to call back.

I then asked if I could check my youngest daughters application progress whilst I was on the phone. NC scan date 15/11 and he was so lovely asking about the weather and very chatty. He said that she's in the decision makers queue which I don't know what that means but was just so pleased he gave any update really.

Just updating here in case people are worried about calling, there are some nice ones amongst the rude ones haha!

mumof1879 · 10/03/2025 12:33

SD 29/10 - Called Thursday and still waiting, called Friday and with DM and today called again and still with DM. 😐

KH94 · 10/03/2025 12:40

Glitzxx · 10/03/2025 11:19

have you been awarded babe and i know just annoying me now as been seeing people get decisions a day after its been with a dm

Yeah, awarded either Thursday or Friday - DM rang me Thursday on the school run, said a decision would be made that day or Friday, said I'd get a text and if I haven't had one by 4pm Friday, to ring so that's what I did and found out he got awarded over the phone. I really don't think the call holders have accurate information as the Thursday 1pm call said it's not being looked at yet, 25 week wait and be with a DM on the 18th March... Then literally 3 hours later I had the DM ring haha xx

Glitzxx · 10/03/2025 12:42

KH94 · 10/03/2025 12:40

Yeah, awarded either Thursday or Friday - DM rang me Thursday on the school run, said a decision would be made that day or Friday, said I'd get a text and if I haven't had one by 4pm Friday, to ring so that's what I did and found out he got awarded over the phone. I really don't think the call holders have accurate information as the Thursday 1pm call said it's not being looked at yet, 25 week wait and be with a DM on the 18th March... Then literally 3 hours later I had the DM ring haha xx

Well its either today or tomoz they can awarded me then as he said by wednesday im calling back about 3 tho 🤣

Kizzy0204 · 10/03/2025 12:45

mumof1879 · 10/03/2025 12:33

SD 29/10 - Called Thursday and still waiting, called Friday and with DM and today called again and still with DM. 😐

same as my scan date i’m gonna call. a few people with that date have already been awarded.

SS84 · 10/03/2025 12:52

Glitzxx · 10/03/2025 12:42

Well its either today or tomoz they can awarded me then as he said by wednesday im calling back about 3 tho 🤣

I would caution calling so frequently... there was a recent post in one of the fb groups where a DM commented negatively on someone calling repeatedly while talking to them about their child's claim and it was then declined... I've seen other posts where people have been noted as nuisance callers too... I understand your frustration I really do but it won't help speed up the process... more frequently now DM's are contacting schools and that can cause cases to be with them longer than intended... I hope you get your decision soon

Please create an account

To comment on this thread you need to create a Mumsnet account.

This thread is not accepting new messages.