DLA WAIT TIME THREAD 60

[zoeybrooks45]

Hello everybody, I have made a new thread please put in your scan date, hopefully we hear some good news this month. please be kind and feel free to share scan date, entitlement award and what child is diagnosed with as others in similar position can feel uplifted in these stressful times. 💐
New claims (NC) are taking ‘around’ 20 weeks.
Mandatory Reconsideration (MR) & Change Of Circumstances (COC) between 20-25 weeks approx.
Renewals between 15-20 weeks approx
tribunals: when you disagree with MR and are considered by a court
scan date (SD) date form was scanned on the system and counting weeks for decision
original claim date: date you called up for the forms and you will be backdated
UC : universal credit
DWP: department of work and pensions
DM: decision maker; the person who assesses each claim and awards/decline a case
number for an update 121-4600 0800 121-4600
currently we are in July/August for decisions! xx

When does everyone start phoning regularly? We are just over 17 weeks now

Yes! You will have a decision by the end of this week!

That was @PositivityRipples who said Julys have to be wrapped up by 22/12. Wondering if they’ve started August MRs beyond the ones that have randomly already been done. New decision makers were meant to be drafted in for August and Septembers claims

Whenever you like really. No hard and fast rule.

I just want this ordeal over with it’s beyond ridiculous now I’m not phoning untill lunch time can’t be bothered with it anymore just hopefully by the end of the week 🤞🤞what will be will be x

I feel like when they see your phoning regularly they just say anything to get you of the phone it seems to be the same script they say every times just with amended dates lol

Could I also ask why people phone regularly unless it's very overdue as I don't imagine it speeds it up or is it so they can find out if decision is made before payment/text/letter.

If anyone has done a renewal. What happened to your reward

I had a call of dm and they said they was righting up a report and they will message me later with a decision what does this mean

Pretty much. The letter states 15 weeks so anything over that is classed as overdue in my case lol even when they say 20/25 weeks on the phone I take it with a pinch of salt

Is that all they phoned you for? They usually phone to clarify information. What is your scan date? I would say you’ll have a decision by end of day

Yeah they phones to say they rang the school and the school said they don't support dla so couldn't tell them nothing and scan date is 6/8

I’d ring back this afternoon to see what the claim says on the notes x

Fingers crossed it’s your turn today. It’s not fair to have kept you waiting this long

Scan date 28/08/2024 new claim and just about to post my sons renewal.

I would call back before they close and see what they say.

This sounds as nonsensical as our school. They didn’t say they don’t support but SENDCo said she wouldn’t be the one speaking to a DM it would need to be a class teacher. Teacher would be teaching and not able to leave kids just on a whim. Same scan date but MR

I get I had to send extra evidence then it was scanned into my file (no idea why I have no dla file but hey ho) and then from
Monday it’s on them when we found it and changed it over so almost a week to read a letter seems abit bonkers but never the less I’m phoning after lunch and if nothing again at 4.30 then if not I will log a complaint tomorrow morning then

It is crazy given how fast you got and sent it. I logged a complaint last week, wasn’t called back. Different reason though

A million miles away from hearing.. but N/C SD 21/10.

Still no call back? That’s ridiculous I’ll ask to speak to dm then if they get shirty she was quick enough to ring me so I’ll return the favour 🤣🤣

Various reasons, check progress, wait times, add additional information, check if evidence has been scanned on, make a complaint etc

No nothing. I’m just glad we are something near the end come next month even if it goes to tribunal at least that will be progress 😂

I tell them when I’m calling back given our letter said 11 weeks think I’m within my rights and would like to know if I need to contact CA to help with tribunal 😬

Fingers crossed we’re all at the end hopefully you don’t need tribunal x