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DLA WAIT TIME THREAD 60

1000 replies

zoeybrooks45 · 18/12/2024 09:55

Hello everybody, I have made a new thread please put in your scan date, hopefully we hear some good news this month. please be kind and feel free to share scan date, entitlement award and what child is diagnosed with as others in similar position can feel uplifted in these stressful times. 💐
New claims (NC) are taking ‘around’ 20 weeks.
Mandatory Reconsideration (MR) & Change Of Circumstances (COC) between 20-25 weeks approx.
Renewals between 15-20 weeks approx
tribunals: when you disagree with MR and are considered by a court
scan date (SD) date form was scanned on the system and counting weeks for decision
original claim date: date you called up for the forms and you will be backdated
UC : universal credit
DWP: department of work and pensions
DM: decision maker; the person who assesses each claim and awards/decline a case
number for an update 121-4600 0800 121-4600
currently we are in July/August for decisions! xx

OP posts:
Thread gallery
5
Kc1999x · 19/12/2024 16:54

@SKB12 @Chels2020 have use heard anything today?

Chels2020 · 19/12/2024 16:55

Kc1999x · 19/12/2024 16:54

@SKB12 @Chels2020 have use heard anything today?

Absolutely nothing! Fed up and deflated is an understatement today x

Chels2020 · 19/12/2024 16:56

I think I’ve probably gone to the bottom of my dm pile!

Kc1999x · 19/12/2024 16:57

Chels2020 · 19/12/2024 16:56

I think I’ve probably gone to the bottom of my dm pile!

Did you call? X

SKB12 · 19/12/2024 17:00

Kc1999x · 19/12/2024 16:54

@SKB12 @Chels2020 have use heard anything today?

No but had a call back off someone not sure what their role is within dla regarding complaint I made last week. Finally someone who acknowledged that claims weren’t being done in date order, he apologised for wait times and said hopefully early new year for decision

SKB12 · 19/12/2024 17:00

@Chels2020 no news?

SKB12 · 19/12/2024 17:02

@Kc1999x had a call off the school following an email I sent them 😂 clearly don’t want to lose the funding, too bad

SKB12 · 19/12/2024 17:03

Chels2020 · 19/12/2024 16:56

I think I’ve probably gone to the bottom of my dm pile!

Noooo I hope not. It should’ve been set aside while evidence came in. If you’ve no news tomorrow complain

Kc1999x · 19/12/2024 17:04

SKB12 · 19/12/2024 17:00

No but had a call back off someone not sure what their role is within dla regarding complaint I made last week. Finally someone who acknowledged that claims weren’t being done in date order, he apologised for wait times and said hopefully early new year for decision

Well hopefully that is the case and it will be early new year🤞🏽🤞🏽🤞🏽

SKB12 · 19/12/2024 17:04

Chels2020 · 19/12/2024 16:55

Absolutely nothing! Fed up and deflated is an understatement today x

You’ve got this. You’ve been the best advocate and voice for your son. I really hope a decision is with them ready for you tomorrow x

Kc1999x · 19/12/2024 17:05

SKB12 · 19/12/2024 17:02

@Kc1999x had a call off the school following an email I sent them 😂 clearly don’t want to lose the funding, too bad

You’re probably 100% right. They don’t deserve the funding tbh

SKB12 · 19/12/2024 17:07

Kc1999x · 19/12/2024 17:04

Well hopefully that is the case and it will be early new year🤞🏽🤞🏽🤞🏽

Thanks me too. I sounded him out on lateness as they can reject due to that but he said he thinks it should be done 🤞 I just pray it’s positive news and with what I’ve said to school today I hope that’s going to make a difference in their attitude

SKB12 · 19/12/2024 17:08

Kc1999x · 19/12/2024 17:05

You’re probably 100% right. They don’t deserve the funding tbh

Given how fast the call came after I said we would be exploring the possibility of new settings in the new year, it is all to do with funding. I didn’t answer

zoeybrooks45 · 19/12/2024 17:09

Congrats lovely reading awards from the first week of August! Quick reminder. If you are posting your award please try and include your child’s age and diagnosis if possible for others to have an insight. xx

OP posts:
Chels2020 · 19/12/2024 17:11

SKB12 · 19/12/2024 17:00

@Chels2020 no news?

Yeah I rang again still nothing complaint coming at 11 tomorrow now fed up! X

SKB12 · 19/12/2024 17:28

Chels2020 · 19/12/2024 17:11

Yeah I rang again still nothing complaint coming at 11 tomorrow now fed up! X

You’ve been very patient. If they don’t contact you before 11 then yep complain. I’ll be keeping eye out for your news x

Tillythetort · 19/12/2024 17:53

NC SD 06/08/2024.

19 weeks 2 days

called today and was advised they are back logged and looking at 25-30 weeks currently.

That is nearly 7 months wait! Surely not 😱

Cazzy1984 · 19/12/2024 18:07

I called today to check if my extra evidence has been scanned. Arrived 6am Tuesday and not scanned. Call handler was actually quite polite and did say that with Christmas it may not get scanned and added to claim till next week or week after. Also checked if there was an update without me asking. No notes showing so doesn't believe it's gone to DM yet. Says Christmas rush normally slows things a bit so could be later than 20 weeks (which will be NYD) but is expecting to be done by end of Jan and to call if it isn't.

Cazzy1984 · 19/12/2024 18:11

Tillythetort · 19/12/2024 17:53

NC SD 06/08/2024.

19 weeks 2 days

called today and was advised they are back logged and looking at 25-30 weeks currently.

That is nearly 7 months wait! Surely not 😱

Think some call handlers just give the longest time possible to avoid phone calls. Your date is a week before mine but your being advised 25-30 weeks and yet I got told should be end of Jan latest 🤷🏻‍♀️

Rags2Richards · 19/12/2024 18:14

Cazzy1984 · 19/12/2024 18:07

I called today to check if my extra evidence has been scanned. Arrived 6am Tuesday and not scanned. Call handler was actually quite polite and did say that with Christmas it may not get scanned and added to claim till next week or week after. Also checked if there was an update without me asking. No notes showing so doesn't believe it's gone to DM yet. Says Christmas rush normally slows things a bit so could be later than 20 weeks (which will be NYD) but is expecting to be done by end of Jan and to call if it isn't.

When you sent your evidence did you put your NI number. I know there are a couple of ladies on here that have had there child’s evidence added to parent rather than child’s claim if that makes sense

Cazzy1984 · 19/12/2024 18:23

Rags2Richards · 19/12/2024 18:14

When you sent your evidence did you put your NI number. I know there are a couple of ladies on here that have had there child’s evidence added to parent rather than child’s claim if that makes sense

No I didn't put mine on just incase it got mixed up. Just his name and DOB. I'm gonna call again before Christmas to check and hopefully it'll be done by then. It's not a lot really but it'll let them know that my son is still no closer to walking or talking.

Kc1999x · 19/12/2024 18:49

SKB12 · 19/12/2024 17:07

Thanks me too. I sounded him out on lateness as they can reject due to that but he said he thinks it should be done 🤞 I just pray it’s positive news and with what I’ve said to school today I hope that’s going to make a difference in their attitude

im Praying for positive news for you and your boy! This fight is so draining against DLA and school at the same time. Routing for youuu

Kc1999x · 19/12/2024 18:50

Chels2020 · 19/12/2024 17:11

Yeah I rang again still nothing complaint coming at 11 tomorrow now fed up! X

100% complain! Also these call handlers can’t be trusted at all. Seen someone on Facebook call at 4pm yesterday to be told no decision made yet. However they received back payment today, therefore the call handler lied🤦🏽‍♀️

Chels2020 · 19/12/2024 19:12

Kc1999x · 19/12/2024 18:50

100% complain! Also these call handlers can’t be trusted at all. Seen someone on Facebook call at 4pm yesterday to be told no decision made yet. However they received back payment today, therefore the call handler lied🤦🏽‍♀️

Eh! That’s ridiculous I’m definitely making a complaint tomorrow I’m fed up with it x

Kc1999x · 19/12/2024 19:31

Chels2020 · 19/12/2024 19:12

Eh! That’s ridiculous I’m definitely making a complaint tomorrow I’m fed up with it x

It’s so draining. When I say I feel like a weight has been lifted since my sons decision I mean i feel like a new woman. The anxiety that comes with these claims is a joke. They need a system update and more staff to help with the workload, it’s really not fair on us as parents dealing with this along side children with additional needs. I really do hope they pull their fingers out and sort it out asap for you!

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