DLA WAIT TIMES THREAD 57

[zoeybrooks45]

Hello everybody, I have made a new thread please put in your scan date, hopefully we hear some good news this month. please be kind and feel free to share scan date, entitlement award and what child is diagnosed with as others in similar position can feel uplifted in these stressful times. 💐

New claims (NC) are taking ‘around’ 20 weeks.
Mandatory Reconsideration (MR) & Change Of Circumstances (COC) between 20-25 weeks approx.
Renewals between 15-20 weeks approx
tribunals: when you disagree with MR and are considered by a court
scan date (SD) date form was scanned on the system and counting weeks for decision
original claim date: date you called up for the forms and you will be backdated

UC : universal credit
DWP: department of work and pensions
DM: decision maker; the person who assesses each claim and awards/decline a case

number for an update 0800 121-4600

currently we are in July for decisions! xx

@Starboymummy I sent my firm off free post on Nov 4th and it was scanned on Nov 19th so a couple of weeks it seems x

I’ve called them today to check if the letter from my son’s school has been scanned on, it hasn’t so they’ve put a note waiting for further evidence. I would call up asap x

Call handler said he very much doubts we’d be seeing a decision before Christmas and they still have a significant amount of MRs

I called and my MR was put on as extra evidence 🤦🏽‍♀️ after a decision was made , thankfully he changed it all over but didn't say about the time to be honest I forgot to ask xx

I’d ring them and find out what is going on! Two months seems like a very long time to be honest!

Called again this morning NC 17/7. Still no decision apparently with a case manager but no time frame.

It took 8 weeks for it to go to a dm. I chased it Friday and I was told there's no time scale and that a dm would let me know once there's been a decision made.

Looks like they are catching up quick with new claims. August one been done already

Still delays with MRs. Guy on phone said they’ve still got a significant amount to do

The decision makers should stop being sloppy tbh. How they are declining left right and centre to then awarding after MR🤔 it would make more sense to actually look at peoples claims properly, would save a lot of the back log🤦🏽‍♀️

Sd 12 /07
Coc
called again this morning still nothing got asked why have I called again today if i only called yesterday and not to call back till Monday 😂

Form scan 12.07 apply for mobility my son turns 5 in august. Still no decision 😔

Absolutely. If they weren’t trying to get away with awarding the lowest or no award there wouldn’t be so many reconsiderations. They haven’t even scanned on evidence I sent in last week using signed for service even that’s experiencing delays. I didn’t ask to be put through to a DM to see what dates they are doing. Are you calling?

😂 the man I spoke to was aware I called yesterday but he was really nice even said I’d done the right thing by calling back 😂

This seems to be the 3rd slow week? Wondering if there will be a big amount of decisions in the run up to Christmas 🧐

We claimed for carers element on 15/11. Told we would get a decision by 14/12 but nothing about how long payment would take. Message was quite rude!

Haha 😂 think I might wait till Friday now to call again

I need to call. Can’t be bothered to call😂 might just leave it

I’m calling back tomorrow which I said to him 😂

NC
S/D 15/07
Called this morning to be told a decision had been made today but couldn’t tell me the outcome and to just wait 10days for a letter.
im not hopeful so could someone tell me the process of MR and what’s the best thing to do.
thanks in advance.

I’ve seen loads of people ring back and be asked to be put through to someone who can tell them and they have..
for a MR ring up and ask for statement of reasons if a decline x

NC SD 26/09

Hi all,

Just wondering if someone can answer this for me. I see lots of people saying they've sent additional evidence. Is this by request from DLA or off their own backs.
Since I did the claim lots has changed with my sons school. He's moved onto a p/t timetable as well as other things. SENCO has written an updated supporting statement. Will this be taken into consideration if I send it in?

Thanks

You can call back. A different advisor will likely tell you. They are allowed to tell you on the phone. If you ask to speak to a DM if you get another difficult call handler.

Hi, yes send everything in. DLA don’t ask for it but if you look at it like a case building exercise so the more you can send in the better. Your son’s changes will be considered.

Brilliant. Thanks, will get that sent off then.