Had a chat with very nice gentleman, but pretty much the same outcome. He will e mail to the case manager to ring me back. I toke the opportunity and open up.. said I'm at this point I don't know to what I'm waiting for now as I have been given false hopes.. any time soon, call back in a week, in a days. And nothing is happening.. I said I'm so triggered in my grieve now that all that hard work I did to heal and therapies has been waste of time. I mention that even though it's unusual case and I have tried to be understanding and patient, it should be treated in a bit more delicate way. Now 30 weeks and I still have to chase them up and have been asked to wait.. for what ? He promised that he will make sure the case manager will call me back today. I said someone promised that on Friday and I patiently waited for that call, but it never happened.
Sitting here now with my fever, totally drained and waiting again. I'm not sure if I'm fit enough for that call where I'll be told same stuff and just give us a bit more time...but I have to face it.. well if he even feel bothered to call back. The complaint letter is printed, signed and ready to post anyway 📫