Hi,
Our scan date is 12/02/2024, so we are 14 weeks today.
I called this morning to ask if there was an update, and the call handler said there were no updates and to call in two weeks if I don't hear anything.
Now I have received a text message: "We are still looking at your child’s DLA1 claim. When a decision is made, we will confirm it in writing. There is no need to contact us about it."
Does this mean a decision maker is looking at our claim?
Do you know how long, on average, people wait to receive a decision after receiving the text?
Congratulations to all of you awarded today.