Scan date 21/12
I called this morning, a lady answered and said a decision had been made but she couldn’t tell me anything, just kept saying i would get a letter within 10 days so I took this as a decline because it’s been looking like if your awarded they will tell you.
Decided to call again to check and a man answered and said it was with a DM and had a pending status and could take upto 4 weeks but would put a note to ask to hurry it and then they would send out a letter, I asked if that just meant it was a decline and he said no but we can’t see decisions due to data protection.
The lady who answered first asked absolutely loads of security questions but the man asked my name and contact number and my daughters name and address, but not the reference number. Also my daughters surname is not a common one and I am always asked how to spell it, so I am not sure if he looked unless it’s connected to your phone number somehow.
More confused now then I was before the call 🤦🏻♀️