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DLA WAIT TIME THREAD 37

990 replies

MLW92 · 27/03/2024 20:34

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OP posts:
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kristie198 · 28/03/2024 12:22

@TiredTilly @Emmajm85 8ve just got of the phone and they sent of for my nino on the 13th of March it's still not back yet she said the notes on it say award is likely but the DM can't process the claim without the nino xx

CornishMama2 · 28/03/2024 12:29

HG95 · 28/03/2024 11:45

What extension do I need ton call to get an answer on the decision been told twice in last 2 days a decision has been made but they can’t tell me or access the letter and also been told no decision been made and not with a dm but they were just going by weeks how do I find out ? 😫😫

To be told you actually have a decision and then take that away and it hasnt even gone to a dm yet is appauling, I would complain also. Coz that cant even be a slight mistake, they are outright lying to you.
Im not impressed Ive been told it went to a dm on a certain date, and then others say its not with a dm yet. If I was told I had a decision when I havnt I would kick up

HG95 · 28/03/2024 12:33

CornishMama2 · 28/03/2024 12:29

To be told you actually have a decision and then take that away and it hasnt even gone to a dm yet is appauling, I would complain also. Coz that cant even be a slight mistake, they are outright lying to you.
Im not impressed Ive been told it went to a dm on a certain date, and then others say its not with a dm yet. If I was told I had a decision when I havnt I would kick up

I’ve asked to complain a team leader will apparently call within the next 3 hours. I’ve been told twice a decision made past 3-4 weeks it’s been with a dm then today been told that a decisions been made called the number what takes forever and they said it’s not with anyone at all. It’s ridiculous it’s stressful enough looking after a disabled child never mind having to jump through hoops to get help and to be told something completely different on every call

MLW92 · 28/03/2024 12:35

Not even parking anymore, just may aswell crash because it feels like il be here forever 😂

OP posts:
mummytooneboy1 · 28/03/2024 13:02

Just called scan date 6/12 was told a few days ago it was with a DM but today when I called the 512 route she said it's in holding pile🤯

HG95 · 28/03/2024 13:05

A team leader has just called apparently they won’t actually go to a DM unless they’re going to be looked at that day in case a DM goes off sick. Cases are taking 15 weeks 😂 and ours is still in a holding pile apparently they’re going to listen into the calls to see what I’ve been told

TiredTilly · 28/03/2024 13:05

Blossom89 · 28/03/2024 12:06

I think it was 4 weeks total to go back into the to the clerical team queue to be actioned and who will add her number to the system and then put it back in DMs pile for final decision!
Are you under the impression a decision is likely / has been made for your child as that’s why they are requesting a NINO? I’m just trying to work out the likelihood they would still request a NINO if the award was a decline xx
My scan date is 1/12. Xx

Everytime I ring I ask if it’s been seen by a dm or if there is a decision, they keep telling me it hasn’t been seen by anyone as they haven’t got an NI number, they will process the claim after they get an NI number then it will be given to a dm. But that’s just my case. There are others on this thread who have been told that their cases have been seen by a dm they just need a NI to process the award so I honestly don’t know🙁

TiredTilly · 28/03/2024 13:08

kristie198 · 28/03/2024 12:22

@TiredTilly @Emmajm85 8ve just got of the phone and they sent of for my nino on the 13th of March it's still not back yet she said the notes on it say award is likely but the DM can't process the claim without the nino xx

Ahh that’s really good that’s defo an award. So glad for you 💐.xx
mine was sent off on the 19th march so I will be way after you 😅. But I probably won’t be getting an award I can feel it, dm hasn’t even seen mine 🙁

LancsMcG · 28/03/2024 13:13

Hood1991 · 28/03/2024 10:44

my mr decision was made at 7 weeks if anyone is still waiting on a decision! :)

@Hood1991 i'm assuming it was a positive outcome?
Did the DM call you or did they just award?

Blossom89 · 28/03/2024 13:15

I really really hope, with your scan date, they have looked it already and made a “likely” decision and so have requested the NINO before they can move forward in confirming an award. I could be reading into it all wrong but fingers crossed 🤞 xxxx

Mummato4minime · 28/03/2024 13:19

I caved and Am currently on hold …🥲

Alfsnan84 · 28/03/2024 13:30

Just seen this on a dla page on FB 🤔

DLA WAIT TIME THREAD 37
TiredTilly · 28/03/2024 13:32

Blossom89 · 28/03/2024 13:15

I really really hope, with your scan date, they have looked it already and made a “likely” decision and so have requested the NINO before they can move forward in confirming an award. I could be reading into it all wrong but fingers crossed 🤞 xxxx

I really really hope so. All this waiting and it ending up being a decline would really take it out of me. I don’t think I would have any fight in me to do mr.
❤️

Emmajm85 · 28/03/2024 13:35

kristie198 · 28/03/2024 12:22

@TiredTilly @Emmajm85 8ve just got of the phone and they sent of for my nino on the 13th of March it's still not back yet she said the notes on it say award is likely but the DM can't process the claim without the nino xx

So just over 2 weeks and you’re still none the wiser, it’s a joke. I saw another lady on here say she checked with the people who issue the Nino’s and they’re up to date with all requests for new numbers. I think it’s the team that actually request the numbers that are behind. So the DM sent it off to them on the 13th to request a Nino, but they probably haven’t actually even requested it yet.

I can’t get any info from them as to when mine was even requested. So god knows!
Im so fed up with the whole process now xx

Blossom89 · 28/03/2024 13:36

@TiredTilly 💐 💓

Mummato4minime · 28/03/2024 13:49

Not sure why Facebook have posted that as I’ve just got off the phone to them with an update .. was only on hold 25 mins! scanned 11/12. He said it’s currently with ‘her’ now ie dm lol he asked if my sons mental health referral has been accepted as back when I applied he was still on waiting list.. but now he’s been seen and is on there pathway too so I said yes .. so he said not send in the evidence as he doesn’t want to delay my claim even more , but said he is going to write a note so ‘she’ can see on there today that’s it’s priority and that he will also make a note about the outcome of mental health referral so she can see that too. He said due to bank holiday she might not give your decision until after the weekend but they are working Saturday and Sunday. To keep an eye out for a payment or a text if not heard anything by Friday next week to call again. Seems positive fingers crossed as it’s stressing me out so much I’ve had to give up my nursing job because he’s on two hour timetable at school , currently deciding to pull him out he’s only 7 and autistic and going through so many more assessments , hardly sleeps I was going to work on two hours sleep it’s nice to have to time off with him but not having my wages is really stressful right now as that was the majority of my income as a single mother uc just topped up. Never had someone so lovely ! Feeling positive fingers crossed for you all x

Hood1991 · 28/03/2024 13:55

@LancsMcG yes my son was awarded hrc, lrm. I didn’t receive a text or call. Just phoned this morning to be told the outcome.

xxMumofthreexx · 28/03/2024 14:03

8/12 I had to call again as its bank holiday coming up 🤣 she said new claims are currently taking up to 20 weeks so I asked if she could check if there was any update at all, she said she would have a look. Apparently mine has been assigned to someone today but decision has not been made so she thinks it's in the pile to be looked at today 🤷🏻‍♀️ the wait continues....

TiredTilly · 28/03/2024 14:04

Emmajm85 · 28/03/2024 13:35

So just over 2 weeks and you’re still none the wiser, it’s a joke. I saw another lady on here say she checked with the people who issue the Nino’s and they’re up to date with all requests for new numbers. I think it’s the team that actually request the numbers that are behind. So the DM sent it off to them on the 13th to request a Nino, but they probably haven’t actually even requested it yet.

I can’t get any info from them as to when mine was even requested. So god knows!
Im so fed up with the whole process now xx

Yup I’m fed up too. I feel like just leaving it alone now try get it in the back of my head. It’s hard enough looking after kids with extra needs, and they just want to make it harder for us.
so yours has been seen by a dm?xx

Emmajm85 · 28/03/2024 14:12

TiredTilly · 28/03/2024 14:04

Yup I’m fed up too. I feel like just leaving it alone now try get it in the back of my head. It’s hard enough looking after kids with extra needs, and they just want to make it harder for us.
so yours has been seen by a dm?xx

I know exactly how you feel. Not fair at all.
yeah mine has been seen by a dm apparently. Yesterday I was told they’d written a note of award is likely, but can’t do anything else now until the number comes through. I’m not bothering to ring now unless it’s to make a complaint 😂 xx

Alfsnan84 · 28/03/2024 14:18

Mummato4minime · 28/03/2024 13:49

Not sure why Facebook have posted that as I’ve just got off the phone to them with an update .. was only on hold 25 mins! scanned 11/12. He said it’s currently with ‘her’ now ie dm lol he asked if my sons mental health referral has been accepted as back when I applied he was still on waiting list.. but now he’s been seen and is on there pathway too so I said yes .. so he said not send in the evidence as he doesn’t want to delay my claim even more , but said he is going to write a note so ‘she’ can see on there today that’s it’s priority and that he will also make a note about the outcome of mental health referral so she can see that too. He said due to bank holiday she might not give your decision until after the weekend but they are working Saturday and Sunday. To keep an eye out for a payment or a text if not heard anything by Friday next week to call again. Seems positive fingers crossed as it’s stressing me out so much I’ve had to give up my nursing job because he’s on two hour timetable at school , currently deciding to pull him out he’s only 7 and autistic and going through so many more assessments , hardly sleeps I was going to work on two hours sleep it’s nice to have to time off with him but not having my wages is really stressful right now as that was the majority of my income as a single mother uc just topped up. Never had someone so lovely ! Feeling positive fingers crossed for you all x

Edited

Mental health is awful isn't, I de-registered my 13yo last November after she missed 2 years due to depression/anxiety/self harm, no help from her school, they said she had a place with their counsellor to try and help but that they wouldn't let her access them unless she was in school full time and they wouldn't authorise anymore absence even though it was all medical , with 2 years worth of medical proof, crazy.x

Clarkie92 · 28/03/2024 14:29

Been here since about part 25,
Scan date 12/12, rang for an update and to see if extra evidence has been scanned at 1pm on hold only about 35 mins lovely lady on phone said they have been scanned this morning (posted last Friday normal 2nd class envelope) it’s with a DM now so should be in next few days she also told me there taking around 15 weeks to to sort claims out.

hopefully not long now for everyone.

TiredTilly · 28/03/2024 14:33

Emmajm85 · 28/03/2024 14:12

I know exactly how you feel. Not fair at all.
yeah mine has been seen by a dm apparently. Yesterday I was told they’d written a note of award is likely, but can’t do anything else now until the number comes through. I’m not bothering to ring now unless it’s to make a complaint 😂 xx

Ya I don’t think ringing all the time will push it any further to be honest. I initially did think that, but all the times I’ve rang they are telling me the same thing. Going to wait till I hit the 20 week mark then call xxx

Emmajm85 · 28/03/2024 14:40

TiredTilly · 28/03/2024 14:33

Ya I don’t think ringing all the time will push it any further to be honest. I initially did think that, but all the times I’ve rang they are telling me the same thing. Going to wait till I hit the 20 week mark then call xxx

Yes, surely after 20 weeks they will be more inclined to get it sorted 😅 I’m 19 weeks tomorrow so getting close xx

126t · 28/03/2024 15:04

Do anyone the link for MR group please