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Here you'll find advice from parents and teachers on special needs education.

Waiting time for DLA Third Thread

414 replies

Mummy2boys1520 · 22/11/2021 16:11

Hi the Second thread ended because when it reaches a 1000 comments it will close I thought I would set this up so everyone can talk again

OP posts:
Lifey · 14/12/2021 15:07

Thank you so much, that’s a big help! Hoping I can get it updated asap, I’ve just added another message to my journal! When you were added journal entry’s did you submit them as “a message for work coach” “a payment” “service issues” etc etc xx

Jneill2021 · 14/12/2021 15:28

i put a message for work coach xx

Jneill2021 · 14/12/2021 15:28

@Lifey

Lifey · 14/12/2021 15:37

Thank you! I literally just added about 5 messages lol xx

@DeludedWench any good news ?

Adamd12 · 14/12/2021 15:52

Hi can I just ask what is journal? Can anyone contact the dla through this, I’ve never heard of it?

DeludedWench · 14/12/2021 15:56

Currently in a call queue, probably no update, but I'm trying lol.

LovingLanz5 · 14/12/2021 16:12

Fingers crossed. I was tempted to call today but I'm going to wait till tomorrow

DeludedWench · 14/12/2021 16:18

@LovingLanz5 the amount of stress in my neck, man. Lol. Still in queue by the way 🤣

DeludedWench · 14/12/2021 16:30

Okay. So our claim has gone to medical services, because they needed doctors advice as its so rare. So I should hear something this week.

DeludedWench · 14/12/2021 16:52

The lady did say something that made me think but I don't want to look too much into it. But she said "it goes to medical services to make sure you get the correct award".. Now if that means "its a yes and we just need to figure out if it's middle or high" or "it can still be no award", I don't know.

mum42boys82 · 14/12/2021 18:03

Just off the phone to them, still in a que to be allocated by a DM, I am the 8/10 and the guy on phone seemed clueless as he said they were still dealing with end of sept -more contradiction from Yesterday as they said it was up to 12/10 this week. He told me to try again at the END of next week. I am phoning every day now .

@DeludedWench that's fantastic news, I would take that as positive , I hope you get the final decision soon. keep phoning them.

LovingLanz5 · 14/12/2021 18:24

@mum42boys82
Yes I spoke to a rude gentleman who clearly wanted to finish up for the day. They are still dealing with 12/10 decision time now is 9.5 weeks(take me to Monday next week) I could be waiting after Xmas he said (kind of lost my rag) I asked if a manager could ring me back in morning.
@DeludedWench that'd positive news hold on to that, hopefully It will be sorted this week

mum42boys82 · 14/12/2021 19:22

@LovingLanz5 I have been told many different stories by them for the past 2 weeks , I am at a loss, mine was 8/10 so I will be 10 weeks on Friday, I kind of thought i would at least be on someones desk not still waiting on allocation . I think I am going down the manager route , last week I got told they were going to be doing up to the 5/10 and this man who couldn't be bothered tonight said they were still on end of September, at that point I nearly fell of my chair. I just want , like all of us a decision so I know what else is available , carers and child tax credits will be another wait(granted not as long) but this department are the worst for time . I have never experienced anything like it and they seem to have got worse.

mum42boys82 · 14/12/2021 19:25

@Adamd12

Hi can I just ask what is journal? Can anyone contact the dla through this, I’ve never heard of it?
Is that maybe ur UC journal ? I think you can contact UC through it, I am still on the old style benefits so I am not entirely sure.
Jneill2021 · 14/12/2021 19:50

@Adamd12 you can only contact dla by phone x

Adamd12 · 14/12/2021 19:52

Ah ok, yes we’re still on the old system too, thanks for the reply

LovingLanz5 · 15/12/2021 09:27

We are on the old system also. Hope everyone is feeling OK and not too anxious,? Sending you all positive thoughts. X

DeludedWench · 15/12/2021 13:41

@LovingLanz5 very anxious. Losing sleep, aching body from stress, in turn a moaning husband when I ask for a back rub lol!

I may ring after the school run, see if medical services have got back to our case worker.

How are you?

LovingLanz5 · 15/12/2021 14:59

Aww no bless you. I feel your pain that's how I've been also. Always seems to be on our minds. Hopefully when you call its positive, I think I'm going to wait until tomorrow or maybe Friday sick to my stomach of that awful hold music Grin

DeludedWench · 15/12/2021 17:21

No change.

LovingLanz5 · 15/12/2021 17:28

How you feeling @DeludedWench sorry there was no change. I relented and called after 40mins in hold i cut off, I thought I can't be miserable again 2night, already pee'd having to cancel my Lanzarote Xmas holiday because of gov restrictions and this long wait tipped me over the edge yesterday had a good cry. My husband gave me some words of wisdom(he is quite laid back) whereas I like to be in control and I'm not and it's really throwing me off sync. Clear your mind, chill out tonight and tomorrow then try Friday 1st thing. Xx

loopiluna · 15/12/2021 17:49

Aw ladies, really feel for you all, it's so draining and exhausting waiting! I phoned today, my sons were received on the 15th Oct. I was told it was with the decision maker and they will definitely have made their decision this week and the decision letter will arrive next week. Hope that's true as it sounds like they are just telling people a lot of bs! We need some good news round here!! Sad

LovingLanz5 · 15/12/2021 18:03

@loopiluna
That's positive news, thank you for letting me know.. I may give a sneaky call 2mora afternoon. Wishing you all the best.. when I called Tues the rude gentleman was like they still on the 12th.. he was being a shite prob because my call got through after 5.20pm lol

loopiluna · 15/12/2021 18:17

@LovingLanz5 Aw what an arse, doesn't matter the time, he's working, so he should be professional! Think it's awful the way some of these people are on the phone, they bloody know they are answering to anxious parents and carers! A bit of compassion and understanding would go a long way! Confused Hope you have some luck tomorrow, my fingers and toes are crossed for you! Xxx

Adamd12 · 15/12/2021 19:22

They received mine on the 15th October was told on Monday it’s a 16 week wait, might ring back tomorrow and see if if get a different answer