Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Site stuff

Join our Innovation Panel to try new features early and help make Mumsnet better.

See all MNHQ comments on this thread

Constantly crashing and freezing.

480 replies

ArseInTheCoOpWindow · 20/07/2024 10:48

This started about 3 weeks ago with constant crashing. Now it’s freezing too and taking ages to load,

OP posts:
Thread gallery
34
NoWordForFluffy · 01/08/2024 14:09

iPhone 12, Safari.

'Normal' as opposed to private browser seems better for me now. However, the refresh issue only happens in normal, not private too.

ArseInTheCoOpWindow · 01/08/2024 14:21

iPhone using Safari. iPhone 13 using Ios 17.5.1

OP posts:
AllRevvedUpWithNoPlaceToGo · 01/08/2024 14:22

iPhone user here, site is virtually unusable unless I go into private mode or use a laptop. Am not tech savy enough to know anything about ad blockers!

ArseInTheCoOpWindow · 01/08/2024 14:24

Yep unusable.

OP posts:
Stefanswife · 01/08/2024 14:28

Hi, name changed, formerly EmmaPeel. I'm not at all tech savvy so all I can tell you is that I'm using a Huawei Smart phone and I access mumsnet via the app.

saturnspinkhoop · 01/08/2024 14:32

ArseInTheCoOpWindow · 30/07/2024 15:13

I’ve completely given up using it on public browsing. Doesn’t load, crashes all the other tabs, and stops them loading too.

Buy it’s annoying using private as l have to keep logging in. It’s starting to happen more on there as well.

This is my experience too.

Papergirl1968 · 01/08/2024 14:49

Mine is an iPhone 7 and Safari

Papergirl1968 · 01/08/2024 14:50

Sorry, that was in response to @LilyMumsnet

DuskandDawn · 01/08/2024 16:20

I can't access through safari iOS 17.6. Been like this for two weeks not. Freezes, won't load and crashes with same error message.

bigbadbarry · 01/08/2024 18:39

LilyMumsnet · 01/08/2024 14:07

@ArseInTheCoOpWindow @NoWordForFluffy @Newgirls @Papergirl1968 @Normalinnit @EmmaPeele @bigbadbarry @TheCourtierTapsHisFan

Hi all,

We're still investigating this - thanks for all the information so far. We're missing device and browser information for the users we've tagged (you may have given one without the other). If you've been tagged, please can you let us know what device and browser you're using to access the site?

iPhone 12, safari. It improved after I sent in my video and I got a reply telling me to set it to load fewer messages at a time. I was all set to reply and say that’s it, all fixed … then today it started freezing again 🤦‍♀️🤷‍♀️

HowardTJMoon · 01/08/2024 18:50

I've noticed this as well. On Windows 11, using 64-bit Chrome version 127.0.6533.88. Random crashes with or without ad-blocker. The more open tabs on mumsnet there are, the greater the chance of it crashing.

Just to make sure it's not Chrome I also tried Microsoft Edge version 127.0.2651.74. No ad-blocker, never used Edge for anything else. Still random crashes. Edge tends to recover better than Chrome - Chrome takes out all open windows, Edge more usually just takes out one window.

When it's hanging there's a single Chrome/Edge thread that's running at 100% on a single core. All Chrome/Edge tabs unresponsive.

Anything else you need?

ArseInTheCoOpWindow · 02/08/2024 08:51

I’ve just come on t say it’s now starting on private mode.

Crashing and freezing
Clicking on a thread and a completely different thread pops up. This has happened 5 times now and they aren’t near each other so you can’t click by mistake.
Clicking on a thread and a random advert loads. Again nowhere near each other on the main page.

It’s not causing other sites to load slowly yet.

OP posts:
ShikShakShok · 02/08/2024 08:52

ArseInTheCoOpWindow · 02/08/2024 08:51

I’ve just come on t say it’s now starting on private mode.

Crashing and freezing
Clicking on a thread and a completely different thread pops up. This has happened 5 times now and they aren’t near each other so you can’t click by mistake.
Clicking on a thread and a random advert loads. Again nowhere near each other on the main page.

It’s not causing other sites to load slowly yet.

I’m on the other thread about this and using private mode has been my workaround. Kind of worrying that might be affected soon too.

Gettingitrightfirsttime · 03/08/2024 18:05

Not working properly for me either - constantly freezing

Ginisatonic · 03/08/2024 18:12

This site is quite unusable now and has been for several weeks. Freezes or just doesn’t load. I’m using an iPhone 11, IOS 17.5.1
I think it is something to do with the adverts taking ages to load and it just doesn’t respond until the ad is fully loaded.

ManchesterLu · 03/08/2024 22:30

This hadn't been an issue with me until today - now the site is crashing my Chrome regularly.

Itisjustmyopinion · 03/08/2024 22:30

Private mode is frustrating too as you need to log in not only to private mode itself (which is the iPhone feature) but then log in to Mumsnet, even if you have the remember me box ticked

Surely if it’s affecting so many users, some of those users must be from MNHQ themselves and they can take their own videos

This has been going on for about a month now and responses just seem to be send us a video and sounds like they are no further forward than what they were weeks ago

ArseInTheCoOpWindow · 03/08/2024 22:35

It’s just doing my head in now.

Sick of logging in and out in private which is starting to freeze
Unuseable in public browsing.

OP posts:
Overthebow · 04/08/2024 04:50

NoWordForFluffy · 28/07/2024 12:43

They've decided it's ad blockers (even though not everyone uses them), so aren't interested now!

Edited

It's not as blockers, I don't have any but the site is unusable on my iPhone.

OutdatedOutrage · 04/08/2024 10:55

It’s particularly bad for me this morning. I’m not using any ad blockers.
I’ve just had to clear all my browsing history just to get on. It was also freezing all other sites because I had an open MN tab.
Its making it a chore to even come on MN these days.

Alicent · 04/08/2024 14:54

I am finding this site is unusable now, freezing and taking ages to load.

BigWillyLittleTodger · 04/08/2024 15:13

It constantly crashes and reloads approx every 10 minutes, been like this for weeks, also seems to be using up a lot of battery power, iPad safari.

NoWordForFluffy · 04/08/2024 15:34

BigWillyLittleTodger · 04/08/2024 15:13

It constantly crashes and reloads approx every 10 minutes, been like this for weeks, also seems to be using up a lot of battery power, iPad safari.

Yes. It's eating battery like nothing else!

LividCovid · 04/08/2024 15:44

Constantly refreshing or freezing on my iPhone/Safari.

Cocothecoconut · 04/08/2024 21:57

Same as others
freezing and/or reloading IPhone SE using Safari browser very annoying

Swipe left for the next trending thread