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Constantly crashing and freezing.

480 replies

ArseInTheCoOpWindow · 20/07/2024 10:48

This started about 3 weeks ago with constant crashing. Now it’s freezing too and taking ages to load,

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Thread gallery
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OutdatedOutrage · 20/07/2024 13:34

It’s been like this for weeks for me too. It started when all the massive, third of a page, moving ads started up i think.
I’m using Safari on iPad.

ArseInTheCoOpWindow · 20/07/2024 13:37

I’m using it in iPhone.

Its constant.

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OutdatedOutrage · 20/07/2024 14:08

Mine also, when clicking on another thread title to view, briefly flashes up a thread I’ve previously clicked on at some time that day, before switching to the one I’ve actually clicked on, even though that briefly flashed one isn’t in any of my open tabs or anything. It’s bizarre.

ArseInTheCoOpWindow · 20/07/2024 14:43

OutdatedOutrage · 20/07/2024 14:08

Mine also, when clicking on another thread title to view, briefly flashes up a thread I’ve previously clicked on at some time that day, before switching to the one I’ve actually clicked on, even though that briefly flashed one isn’t in any of my open tabs or anything. It’s bizarre.

Yeah and this.

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BeckyAMumsnet · 20/07/2024 17:32

Thanks for letting us know and our apologies for the problems you're experiencing with the site.

We're going to look into what is causing the issue and in the meantime, it would be helpful to know which device and browser you're using to access Mumsnet (if you've not already told us). If you're on iOS, please let us know which version.

Any screen recordings of this occurring would also be really useful - if you're in a position to do this, please send to contactus@mumsnet.com

Thank you.

Bjorkdidit · 21/07/2024 14:13

I've also got this on Chrome on a Windows PC.

Squirrelblanket · 21/07/2024 15:50

I'm experiencing this too, it's really annoying. It seems to be when there's a HUGE advert, it won't let me scroll past and then freezes. I'm using it on an android phone on Chrome

NoWordForFluffy · 21/07/2024 21:18

MN has been virtually unusable today. It's really bad.

DayOff24 · 21/07/2024 21:28

I thought it was my iPad playing up.

Heelworkhero · 21/07/2024 23:12

I’ve found this the last few weeks. I’m on iPhone using safari.
Constantly takes ages to load/freezes….. it’s unusable really.
Doesn’t happen with any other sites/pages.

I find it strange such a large site would be so unpleasant to use.

Took me about 4 minutes to get onto this topic to post my comment!
Page starts to load, then just stops.
Nothing clicks.
End up having to swipe the tab away entirely and start again. Multiple times, until it eventually loads…….

MyCatHatesSandals · 22/07/2024 05:35

It's the NatWest ads for me. Freezing my screen every few seconds. Infuriating.

(Samsung running Chrome)

HebeMumsnet · 22/07/2024 21:48

Hi again everyone. Thanks for the further info. If anyone is able to get a screengrab and tell us where on the site they've seen this issue in action, that would be really helpful. Thanks!

ArseInTheCoOpWindow · 23/07/2024 10:04

It’s difficult to get pictures because they are just empty pages.

It happens on all areas of the site.

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ArseInTheCoOpWindow · 23/07/2024 10:07

I have these from yesterday when it wouldn’t load. Time is in the top corner.

Constantly crashing and freezing.
Constantly crashing and freezing.
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ArseInTheCoOpWindow · 23/07/2024 10:10

And this from today

Constantly crashing and freezing.
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WeWillGetThereInTheEnd · 23/07/2024 10:12

I get this too with MN on Google on my I Pad. I thought there was something wrong with its connection to the WiFi! It takes ages to load a page; and usually freezes when the blue line is 4/5th across the top of the page; or it won’t scroll down. My I phone is fine!

Newgirls · 23/07/2024 10:14

I get it on my iPhone too - it’s the ads loading causing it - didn’t use to happen

Newgirls · 23/07/2024 10:15

Just did it so here’s a pic

Constantly crashing and freezing.
ArseInTheCoOpWindow · 23/07/2024 10:31

Another photo of trying to access this thread.

Constantly crashing and freezing.
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DawnMumsnet · 23/07/2024 11:40

Thanks for posting these screenshots. We're checking things out and will be back with an update (and probably some more questions!) just as soon as we can.

In the meantime, we're sorry for the disruption. Thanks for bearing with us.

Papergirl1968 · 23/07/2024 12:12

I like to click on active topics and then watch the ones I’m interested in so I can come back to them later.
But increasingly the page is either freezing or resetting itself so you have to go back to the top and start again as the threads I’ve chosen to watch aren’t on the watch list, if that makes sense. It’s really frustrating and has been happening more and more over the last few weeks.
I also think it could be due to big adverts.

Newgirls · 23/07/2024 12:50

Thank you mumsnet for trying to fix 😀

Normalinnit · 23/07/2024 12:52

Glad to see this - thought it was my phone playing up.

EmmaPeele · 23/07/2024 13:04

I also keep getting this on my phone and I thought it was either my phone or Internet playing up. It's almost as if someone is trying to censor what I'm reading on mumsnet, the screen suddenly throws me out and takes me back to the main page. I then have to scroll down and hope the thread I was reading is still listed and hasn't disappeared. I now go through the active list and if there's anything that looks interesting, I quickly add it to my watch list in case the same thing happens again. Been happening for a few weeks now.

KevinDeBrioche · 23/07/2024 13:20

Yes, me too. Using Safari on iPhone. Doesn't seem to happen on the app but I don't like the format so just means I'm using mn A LOT less than usual! Very frustrating with the freezing and taking ages to load