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See all MNHQ comments on this thread

Banner advert in the app

466 replies

MagicFox · 19/03/2024 09:40

Hi MNHQ,

There's a banner ad appearing in the ap (at the top) that makes the app visually really annoying to navigate. Will it be there permanently? It would be less bad at the bottom! Thanks!

OP posts:
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75
ShalommJackie · 20/03/2024 14:11

Get rid of the banner or you'll lose members. It makes the app unreadable

Cherryblossom81 · 20/03/2024 14:33

ResisterRex · 20/03/2024 13:38

The app is still doing this but in addition, once you've read a thread then go back, the thread above the one you just read becomes marked read. Not the one you were just in.

Yes! I thought I was going a bit mad as couldn't work out why I kept opening things I'd already read. This is also happening for me (yesterday and today).

F1ymetothetoon · 20/03/2024 15:05

Any update @MNHQ?

Lilifer · 20/03/2024 16:09

ShalommJackie · 20/03/2024 14:11

Get rid of the banner or you'll lose members. It makes the app unreadable

Agree 🙌🏻

MaggieFS · 20/03/2024 16:30

Really disappointed @JoMumsnet @mnhq haven't even come back with an update. It will have been a conscious choice to build this ad space into the app design. The very same app which never gets any of the benefits other platforms receive, but which a number of us users accept as the trade off for the simplicity of design and ease of reading.

EineReiseDurchDieZeit · 20/03/2024 17:11

I now have this and it's very annoying

JaneJeffer · 20/03/2024 17:49

Hello is there anybody out there?

MermaidEyes · 20/03/2024 18:30

MaggieFS · 20/03/2024 16:30

Really disappointed @JoMumsnet @mnhq haven't even come back with an update. It will have been a conscious choice to build this ad space into the app design. The very same app which never gets any of the benefits other platforms receive, but which a number of us users accept as the trade off for the simplicity of design and ease of reading.

👏👏

Lilifer · 20/03/2024 19:12

Is there any point in this thread if no one is coming back to us? Is there another way of getting in touch with them maybe via e mail would be more effective? Twitter/X?

JaneJeffer · 20/03/2024 19:41

You can send app feedback in settings

CrushingOnRubies · 20/03/2024 19:44

Same here use the iOS app. It's really distracting

hjrl · 20/03/2024 20:07

@MaggieFS exactly.

It's particularly annoying that plenty other threads have had responses and comments today. Site stuff questions not just dealing with trolls.

I am trying to work out why this upsets me so much. I think a combination of autism and flashing, but also why I moved to the app. To feed and sit with babies all night, quietly, reading, and reaching out to others, that's been taken. It's now impossible

EarringsandLipstick · 20/03/2024 20:10

Yes, it's really annoying especially when moving - I'm currently seeing Monopoly Go ads, with all the pieces moving along in a line, it's really hard on the eyes

JaneJeffer · 20/03/2024 20:40

The app has frozen now and is not working at all except for the Monopoly ad marching across the screen. I’m going away until I hear bank from MNHQ 🤬

WildFlowerBees · 20/03/2024 20:41

Same here, I've deleted and downloaded again but still the same. The app in general is bilge, so basic.

JaneJeffer · 21/03/2024 00:48

Got an email from MN saying:
"We are aware of one flashing advert that's been causing a few people problems recently, which we have fixed today."
But it hasn't been fixed at all!

SnowFrogJelly · 21/03/2024 01:18

I have not read the whole thread but have just got various banner ads at top of the screen on the app.. can this be changed? Really annoying!

Copen · 21/03/2024 07:01

No it's not fixed at all. Frozen on my iPad and just about works on phone. And still with the ad across the top.

EarringsandLipstick · 21/03/2024 07:15

JaneJeffer · 21/03/2024 00:48

Got an email from MN saying:
"We are aware of one flashing advert that's been causing a few people problems recently, which we have fixed today."
But it hasn't been fixed at all!

Nope, back to scrolling Monopoly figures. I'm fine with ads, but this placement & banner style is really distracting & affecting the user experience.

Tarkan · 21/03/2024 07:28

I've got something advertising a cash bonus of $867. Yep, in dollars and I'm in the UK.

LakesideInn · 21/03/2024 07:33

Just to add to the reports - it’s the IONOS ad on IOS browser that’s causing me issues. It flickers and flashes horribly. Hope MN come back on this soon.

Twiglets1 · 21/03/2024 07:33

The number of adds has really increased recently. Not just at the top of the page but also in the middle of threads. It’s getting too much.

DirtyDensDog · 21/03/2024 07:35

Today I have ads for things very local to me.

Twiglets1 · 21/03/2024 07:36

I’ve guy 5 on this page alone include 2 “retail investor” ones that warm you about not investing if you can’t afford it. But are also encouraging people to invest?

Tessisme · 21/03/2024 08:19

It is awful. Even when it's not animated, it's THERE. And everything kind of moves up towards it and disappears into it when you scroll.

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