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See all MNHQ comments on this thread

What actually are your plans to deal with disablism on MN?

823 replies

JustAnothersilentorangenugget · 08/07/2017 16:20

You remember you were going to impliment all kinds of things, Message which explained posts were deleted due to disablism, Emails to the posters, proactive buzzwords...

a year on what has been the result of this massive change in moderation?

Now i'm not suggesting this was a carrot, dangled to try and stop people leaving....
But we donkeys ARE getting a little tired of walking and woudl like to know what plans are there for the future to stop attacks.

OP posts:
BishopBrennansArse · 10/07/2017 11:11

Problem is I've had two RL disability hate incidents occur.
My local police dismissed both (most recent two weeks ago).
Being taken seriously doesn't happen.

Dawndonnaagain · 10/07/2017 11:15

BBA write to your local police commissioner. They have to investigate.

zzzzz · 10/07/2017 11:17

This reply has been deleted

Message withdrawn at poster's request.

BishopBrennansArse · 10/07/2017 11:18

Even though they're citing lack of evidence?

Disillusionedone · 10/07/2017 11:21

It's not passive at all. They have responsibilities here too.

zzzzz · 10/07/2017 11:25

This reply has been deleted

Message withdrawn at poster's request.

Dawndonnaagain · 10/07/2017 11:31

Hmm, it's a difficult one, because some of this is about protecting dds, too.

Disillusionedone · 10/07/2017 11:52

They are surely gatekeepers of their own site?

Disillusionedone · 10/07/2017 11:53

Not suggesting you shouldnt also report btw.

Disillusionedone · 10/07/2017 11:55

Not saying you shouldnt also report to police though

Disillusionedone · 10/07/2017 11:55

Sorry..double post.

zzzzz · 10/07/2017 11:58

This reply has been deleted

Message withdrawn at poster's request.

professorvanvonsteinenburg · 10/07/2017 12:04

I'd screen shot every report and do two things, the first is put in a formal complaint to MNHQ, the more of these they get the more chance there is that they will actually take notice, the second is report each to you local police force.

You can also bring this to the attention of Quentin Letts, He's a free lance jornalist quentinletts.co.uk/contact/ with an Autistic son. He writes for papers like the Mail, they love a good Mumsnet story.

Disillusionedone · 10/07/2017 12:28

I'd agree with giving HQ the chance to stop it first. If they can and you can bear it.

BishopBrennansArse · 10/07/2017 12:42

Hmm but what are the last 7+ years if not giving that chance?
I'm genuinely concerned my local police isn't taking hate crime seriously due to personal experience.

Disillusionedone · 10/07/2017 12:48

I mean the chance to stop these PMs happening in last 2 days, of course

blankface · 10/07/2017 13:59

I would always post abusive private messages on the thread and say who sent them.

Then everyone on that thread can see how pathetic, deluded, abusive and irrational the poster/sender really is.

madnessinthemadhouse · 10/07/2017 14:13

If nothing else this thread has highlighted a disgusting side to Mumsnet which MNHQ like to pretend doesn't exist and bury their heads about.

Flowers To all putting up with this while HQ dismiss it.

KateMumsnet · 10/07/2017 14:35

Hi all

Thanks for all your posts and feedback. As YetAnotherBeckyMNHQ posted on Saturday, we really don't want to see disablism on Mumsnet and we remove posts and threads which break Talk Guidelines when they're reported to us.

We've got a 'three strikes' approach - so anyone who breaks guidelines repetitively for being disablist will be banned. If we delete a post for disablism, we email the poster to let them know why - often this means that they reconsider their language, and they can’t then plead ignorance. Reports about disablism are treated in the same way as other reports about discrimination or prejudice in any form; they're a high priority and we get to them as soon as we can.

Sometimes, on weekends for eg, the process can be a bit slower; it can also sometimes take a while to go through a long thread. Apologies if some of you felt that this was the case this weekend. We’ve now banned the user who was sending unpleasant DMs - and we’ll definitely look at the idea of not allowing DMs until a poster has been posting for a certain amount of time.

We think it's worth repeating, though, what JustineMumsnet's posted about our overall moderation policy a while back. Broadly it's this: Mumsnet has elected to be an open site, and while this brings with it many many advantages - breadth of advice; the fact that there's usually someone around to help; poor advice being challenged, amongst many others - it also means that we're going to encounter different views from our own. We've chosen to be on the side of free speech - JustineMumsnet talks more about why in her post - and that means being exposed to diverse, and sometimes unpleasant, opinions.

We try to get the balance right with disablism, and always delete personal attacks or posts which we think are malicious or deliberately intended to provoke. But we don’t delete every misinformed or misguided post - that would fundamentally undermine who we are. And overall, we do believe that the challenges made to these posts do more to shift the dial than blanket deletions or taking down the thread; we understand that some of you might have lost the stomach for pointing out where those posters are going wrong, but that's where we are.

Thanks very much for your input. We do think carefully about all this, and spend a lot of time weighing things up - that won’t stop, we promise.

Ghostofasmile · 10/07/2017 14:39

do more to shift the dial than blanket deletions or taking down the thread;
Thank you but if you read through the thread, Nobody on this thread is asking for this. We are pointing out this isn't working.

Ghostofasmile · 10/07/2017 14:40

In fact the thread that caused this one had people wanting it to stay up as a display of the site disablism.

professorvanvonsteinenburg · 10/07/2017 14:44

No questions answered then.

I think those at HQ need to get their heads around the fact that we are not asking for blanket deletions, In fact in a lot of suggestions highlight the offending posts has been suggested to let people learn from them.
PLEASE LISTEN.

professorvanvonsteinenburg · 10/07/2017 14:48

You are still not getting it. We don't want you to delete every single disablist post, we want you at HQ to openly help educate on threads. we want to to help us give information about attacks to the police.

We don't want hate speach downplayed.

Highlight all offending posts in a colour and posting on the thread in support making it clear why the posts were highlighted was a good suggestion, it shows the biggots.

Disillusionedone · 10/07/2017 14:48

we understand that some of you might have lost the stomach for pointing out where those posters are going wrong

it's so much more than "losing the stomach" though, it's being repeatedly driven away from a website we used to love and enjoy and get support from, and having to hide behind anonymous names and lose connections we had with others.

Disillusionedone · 10/07/2017 14:50

And if posters are "losing the stomach" or being driven away, or harassed, then it has ceased to become a site to support "all parents".

Sad
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