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See all MNHQ comments on this thread

Why can't I change my nickname?

66 replies

Tasteless · 18/02/2014 11:17

I go through the motions, change name and enter password to save changes and it just reverts to current name. Very annoying! Any hints?

OP posts:
TinyTwoTears · 04/03/2014 13:32

i wanted to change my name and it reverts back to this one. I am bored of this name now!

namechangedtoprotect · 04/03/2014 17:47

Still cannot change my name

justmuddlingalongsomehow · 05/03/2014 03:28

Come on MNHQ - it has been weeks since this thread started!!

ShamTech · 05/03/2014 09:35

So you are all going to www.mumsnet.com/member/registration-details and typing your new nickname underneath where it says "Username", typing in your password at the bottom to confirm, and then clicking "Save changes".

Then what happens exactly? Does it refresh the page, but not show you your new nickname or does it just not do anything at all, or do you see any errors or what?

Thanks

ShamTech · 05/03/2014 09:44

Just to clarify the only way to make a nickname change that 'sticks' is to go to www.mumsnet.com/member/registration-details and change it there.

If you use the option on mobile when you post a message to use one of your previous nicknames, that is only for that single post. It is not a permanent nickname change.

Jux · 05/03/2014 10:37

Hi Tech, I go to the top of this page but any thread then tap on

My Mumsnet
My Account

and change it there. It says it's registration details. i then enter my password and click Save Changes. The page reloads with a message at the top saying that the changes have been saved, but my old name will still be in the Nickname box.

At one time, despite it showing the old name both there, and above the message box on whatever thread I went to next, when I clicked Post Message it would actually show on the thread with the new name. From then the new name would show above the message box until I changed again, so would be working properly.

However, the name change no longer works at all. Since sometime it early February it has got harder and harder to get the name to stick, and around the time of this thread starting, it stopped altogether.

(I haven't checked, but I did find at one point that it worked if I used a pc to do it, rather than an iPad, but I don't get access to a pc that easily, so I can't check whether that is still the case.)

Jux · 05/03/2014 10:40

Just used your link. It says it's saved the changes, but Jux is showing in the nn box still, and also above this message box while I type. I'll post and see what happens.

Jux · 05/03/2014 10:41

Nope, nn change didn't take Sad

whodrankallthemilk · 05/03/2014 10:47

if you change the nickname and it says saved.... log out and log back in again. that seems to work!

Jux · 05/03/2014 13:43

whodrank, I've just done that.

I could only log in using Jux despite changing my nn to JuxBackFromTheDead.

This post message box is headed Jux.

At one point when I logged out and in again, the new nn would appear once I'd posted, so let's see if that happens.....

Jux · 05/03/2014 13:44

No, it doesn't!

Sorry Tech. Looks like you'll be wanting another Gin

whycantIchangemyusername · 05/03/2014 14:05

Ok, so the only way I can get change my user name is thus:

Change user name, the user name doesn't change.

Log out, then log back in, now my user name has changed. If you change user names twice and then log out, it will log you back in under the one you changed last.

So, to recap, if I change my user name then I have to log out, and then back in again, for the change to appear in the 'add your message here' fields.

Interestingly I now have access to image fields - I've never seen those before, are they just available for this thread???

whycantIchangemyusername · 05/03/2014 14:06

Oops a bit of X posting on my part Blush

Jux · 05/03/2014 14:21

After posting ^^ I went to TIO and got up all the threads I wanted to catch up on, on different tabs. I then read one of them and tried to post on it, but apparently I wasn't logged in. I clicked Log In at the end of the thread, and it brought me straight to TIO without having to log in at all.

I have looked at one of the other threads that I got up, and I'm logged in there.

None of this makes sense.

And my post picture boxes are always greyed out, v frustrating! whycant, I thought they're supposed to be available on Chat only? I am jealous!

ShamTech · 05/03/2014 14:57

Ok we think we've finally got to the bottom of this. Should be fixed now thanks to all your help.

Post again here if it's still not working for you.

JuxBackFromTheDead · 05/03/2014 19:29

Thanks Tech! Gin

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