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Mumsnet has not checked the qualifications of anyone posting here. If you need help urgently or expert advice, please see our domestic violence webguide and/or relationships webguide. Many Mumsnetters experiencing domestic abuse have found this thread helpful: Listen up, everybody

Friend upset after I reported hacked account to the police

228 replies

ThisHappyBiscuit · 16/04/2026 09:57

So my sons account got hacked by a friend of mines son who gave the details to someone to hack into. When this was all happening I said if my son's accounts password isn't given to me then im guna have to contact the police and my friend said "do it". So I did call when I didn't get the password. Ive gone upto my friend today and she's said do you really think you should be talking to me? I said why what's the matter? She said well we are under criminal investigation cause of you and we shouldn't be talking. I said well you told me to contact them and she said well it was to shut you up (in so many words) cause you were going off on one. Im really upset because I thought she was my friend and im just so lost now because I literally have no friends outside of my life. Can I just have some friendly words of encouragement because I'm just so lost and feeling so alone right now.

OP posts:
selffellatingouroborosofhate · 16/04/2026 18:06

Velvetandleather · 16/04/2026 18:00

She never said that and any consequences or conversations she had with her son on his behaviour has not been spoken to here. She didn’t feel th4 police should be involved. But thay doesn’t mean she didn’t speak to her son and give him consequences;

I said if my son's accounts password isn't given to me then im guna have to contact the police and my friend said "do it".

Does not give any indication of the "friend" taking it seriously with her son.

EmeraldShamrock000 · 16/04/2026 18:26

selffellatingouroborosofhate · 16/04/2026 18:06

I said if my son's accounts password isn't given to me then im guna have to contact the police and my friend said "do it".

Does not give any indication of the "friend" taking it seriously with her son.

Edited

What kind of parenting is that, for his mother to agree to involve the police rather than deal with her DS? Surely she has his password. She should have logged into his account and returned the things he took.
I remember visiting a parent over this, the parents immediately made sure the things were returned.
Society is messed up forcing police to parent little brats.

Mom2K · 16/04/2026 18:31

selffellatingouroborosofhate · 16/04/2026 13:45

Let's take the "password" and "video game" bits out.

I give a key to my house to someone who I think I can trust. That someone passes that key on to a thief who nicks £45 worth of stuff and changes the locks so I cannot get back in without calling a locksmith. Should I go to the police?

Of course I should.

That the "key" was a password and the "stuff" was software artifacts is not relevant to the OP's right to go to the police.

Was coming here to give this exact example!

Also their ages are irrelevant. There needs to be actual consequences for stealing. Clearly parental involvement didn't make the child that stole stuff from the account comply or give the stolen items back. The fact that OP regained access on her own is also irrelevant.

If the parents actually did something about it rather than just having a word with their child (if they even did that) then at least the behaviour is being dealt with. Seems like nothing was done so I don't think a word from a police officer would be out of the question.

There is way too much gentle parenting crap. No wonder teenagers are so out of control and frequently committing crimes now. They're probably the ones who's parents said it was no big deal when it began on a smaller scale at age 10.

elfendom1 · 16/04/2026 18:32

HoppingPavlova · 16/04/2026 13:14

This seems bizarre. One of my kids had an account hacked, and I mean hacked - they didn’t go giving their password out then wonder why it all went pear shaped. They were an older teenager at the time, and I can’t recall the specifics but it was a Blizzard, or Steam account or something like that.

Instead of charging off to the police they went to Blizzard/Steam or whatever it was, there was a mechanism to contact them and they investigated, kicked the other people out, helped child with password reset, factor authentications and they made good on losses/damage incurred. Seemed much more sensible than going to the police, especially as it was identified the hackers came from another country, think maybe Russia from memory, or something like that.

Surely Roblox could regain control of the account and may have even offered to make good on what happened while the account was not in your son’s possession?

from experience Roblox do not help

TimeDoesntStandStill · 16/04/2026 18:58

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ThisHappyBiscuit · 16/04/2026 19:09

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Im not even going to dignify what youve said with a response.

OP posts:
selffellatingouroborosofhate · 17/04/2026 00:47

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Yet another idiot who is ignorant of the Computer Misuse Act 1990.

ChillingWithMySnowmies · 17/04/2026 10:46

selffellatingouroborosofhate · 17/04/2026 00:47

Yet another idiot who is ignorant of the Computer Misuse Act 1990.

shocking really, isn't it.

Bananaslushie · 17/04/2026 18:25

To be honest, I don't think the police would do anything with this unless they have posted the offensive comments toward your son. They are 10 years old. They are not going to do nothing about it. I would have reported it to your friend and asked her to reimburse you before calling police

Bananaslushie · 17/04/2026 18:26

What was done on the hacked account? Did they put any threatening or offensive messages? If not then there's not much the police would do, They are all 10 years old and stole ( used?) your son's £45 worth of credit, I would have asked her to reimburse me first before calling the police and I doubt anything is going to come of that report

Kimura · 17/04/2026 18:29

Whattodo1610 · 16/04/2026 15:19

There are no misconceptions on my part. Whatever their intentions or how they worded it, that’s exactly what I was asked. Twice. Years apart. I would imagine if I’d said yes, then they’d have to build a case, I don’t assume it would automatically go to court.

There are no misconceptions on my part.

Yes, there are.

Regardless of what was or wasn't said to you, or what you think was said to you, victims of crime in the UK have no mechanism with which to 'press charges'. It simply doesn't exist.

You either misunderstood or were misinformed.

Madarch · 17/04/2026 18:43

Am I only only person who thinks going to the police over this is totally bonkers?

20centurySteph · 17/04/2026 19:53

Yeah, she does not seem like much of a friend. I understand that you’re feeling alone and I am really sorry about that. But frankly, her response teaches you everything you need to know about her. Cause unless I’m seeing something, her son stole from your son and she does not think he should attempt to make it right or that she should attempt to make it right and you should just suck it up and shut up. Somehow, I’m not thinking she would feel the same if you stole money from her.

socialdontcare · 17/04/2026 22:48

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Kimura · 17/04/2026 23:01

Madarch · 17/04/2026 18:43

Am I only only person who thinks going to the police over this is totally bonkers?

OP should have attempted to deal with it via the game's support system as a first port of call. Although her son sharing his login details might have thrown a spanner in the works.

But if the other boy's parents were refusing to resolve things, what else could OP have done? Digital theft is still theft and that might be a lot of money to her.

Pryceosh1987 · 17/04/2026 23:56

Sadly when it comes to personal things in family and friends, its a game changer with how we deal with them. It breaks or adds value to the relationship. I choose to be carefree in heart but firm in mind when it comes to these things.

YippyKiYay · 18/04/2026 02:23

20centurySteph · 17/04/2026 19:53

Yeah, she does not seem like much of a friend. I understand that you’re feeling alone and I am really sorry about that. But frankly, her response teaches you everything you need to know about her. Cause unless I’m seeing something, her son stole from your son and she does not think he should attempt to make it right or that she should attempt to make it right and you should just suck it up and shut up. Somehow, I’m not thinking she would feel the same if you stole money from her.

Yep this is spot on. If it were 45 pounds worth of anything else the response here would be so different (eg shoes, clothes, jewellery - that the kid had in their room and the friend was invited in - but not invited to steal). The fact that a third party was involved makes it worse, it's like the 2nd boy was trying to distance themselves on purpose to avoid blame.
Going to the police is the correct response imo, OP had tried to solve it first, and got stonewalled.
All the best OP, you deserve better friends

Usernamenotav · 18/04/2026 13:33

Sorry, just to confirm- you thought this person would stay friends with you after you called the police on her son?

Acg1991 · 20/04/2026 01:22

I agree with a previous poster and I don't mean this in a horrible way, but you come across as possibly autistic. Not just with the strong sense of justice, but also with the misreading of social situations. It is clear to me that the friend was just sick of hearing about what she deems a minor situation (I sympathise with you because my kids would be having the biggest meltdowns if someone got into their roblox account) and didn't actually mean she wanted you to call the police, but was in fact calling you out on threats to call the police. I understand why you went to the police, but that is because I have two autistic children and know this is how they'd react to: it's a crime, therefore the police should deal with it. In reality, it is more nuanced than that. Yes, technically it is a crime, but the kids involved probably didn't even realise that as they were given the password. I understand you went to the parents first, but as they were not interested/hostile, your next best bet as you know the children was probably to approach their school and ask that they speak to them about how it is wrong and the potential consequences etc. Most schools have pastoral support and could have probably helped you deal with this (not doubting that schools are as overworked/underfunded as the police, but it would seem less hostile to your friend). You also seem to lack social awareness as you didn't think this would ruin your friendship, however to most people calling the police over this would be seen as crazy and make it seem like you didn't value the friendship.
Technically you did the right thing; someone committed a crime and you reported it to the police, but sometimes the right thing isn't always the best thing.
Anyway, hopefully lesson learnt for everyone! I'd recommend if you haven't already, set up multi factor authentification for all your son's accounts, but use your details so that you have to approve.

Dogmum74 · 20/04/2026 07:26

She is not your friend. Never was. So you need to not see it as losing a friend as she was not one to begin with. A friend does not condone her son’s behaviour and would be as horrified as you and try to help sort it out. Not gob off to you. Move on. Report the hacking to the social media platform. And have a word with your son about never sharing passwords. Join some local clubs, make new and nice friends

awfulapril · 20/04/2026 07:28

"Guna" lost it for me

Dogmum74 · 20/04/2026 07:29

ThisHappyBiscuit · 16/04/2026 11:47

It was his roblox account and they had stolen £45 worth of items which he bought. Theyre 10 years old.

Have you reported it to Roblox? If not you need to asap and also to your bank that was used to make the monetary deposits (if that is how it works) and I agree with police action as this is now theft too

Dogmum74 · 20/04/2026 07:35

Mummyoflittledragon · 16/04/2026 13:17

Do you not get nuance? Because I would have known she wasn’t in any way serious. I am astounded you would report a 10 year old to the police for this.

And I am astounded at the amount of women on here who seem to condone theft and fraud. Perhaps the boy will think twice about stealing and fraud in future.

Dogmum74 · 20/04/2026 07:38

ToKittyornottoKitty · 16/04/2026 13:50

More like your child gives his key to a friend, friend then gives key to another friend who comes into the house and steels your son’s footballs. You find the key to the house and can carry on using it, minus the footballs. Your kid learns not to give their key away, kids friend needs telling off and telling to give their the footballs back. Kid who entered the house should be reported if anyone but it’s mostly kids being stupid all round. Loosing a crap friendship over it and not seeing the friends kid anymore isn’t a bad thing

Are you for real? There has been breaking in without permission and theft? Both boys need punishing. What is wrong with society nowadays? £45 has been stolen. May not be a lot to you but it is to others. It’s theft. Pure and simple. If someone stole £45 out of your bag would you not report them?

Acg1991 · 20/04/2026 16:20

Dogmum74 · 20/04/2026 07:38

Are you for real? There has been breaking in without permission and theft? Both boys need punishing. What is wrong with society nowadays? £45 has been stolen. May not be a lot to you but it is to others. It’s theft. Pure and simple. If someone stole £45 out of your bag would you not report them?

£45 hasn't been stolen though. The boy traded some items that had been previously purchased by OP's child using robux. The £45 had already been spent by OP's child and was for things he wanted. OP's child got the items back, but if he hadn't, Roblox are used to dealing with situations like this because it happens often and would have more than likely reimbursed them for the first instance.
Now if they had hacked his account, I'd personally view it differently than them being given the password. Of course, as adults we know it is a crime, I don't think many children would consider that. Realistically this needed to be handled by the parents, as all the children were in the wrong in some way, but it seems like the other parents were not interested in parenting their own children.
For what it's worth, I don't entirely disagree with OP involving the police, however it wouldn't be what I would do, particularly if I valued my friendship with the parent. Personally, I'd be more annoyed with my child for giving out their password!