[quote BelladiMamma]@VanGoghsDog I always give away time, and it's always a shock to me to see what I've done for free, including travel etc, and what the client 'thinks' I've done. It brings the relationship between time / productivity / output / your value / what people are prepared to pay into fairly sharp contrast.
At the end of the day, I've got over 10 years experience in this field & I'm quite unique in the workforce for having done start ups and high value corporate projects ... and I'm bot expensive, by any measure. I deliberately keep my rates flexible so that I can work with all types of clients. She's just got too used to me over delivering every month ...
Anyway. Time to move on I think. How to deal with it now? I'm fairly relaxed so I'll just do the 'hey I'm chill, if you don't want to pay that rate no worries, I'll find another project'...[/quote]
Yeah, I think it's a shock to all clients how much each thing costs.
They say "can you just do me a quick letter to send to x about y".
I need a full briefing, which often takes a couple of emails and a half hour phone call. Then I do some research and have some thinking time Then I check previous letters and history and sometimes do some tedious maths.
Then I do the letter, send it to them, they want revisions because they forgot to tell me xyz, and so it goes.
One letter 2-3 hours work.
I don't list individual hours now, too many questions. I just say "dealing with manager a on b issue" and do a list of those, and at the end say "that's six thousand pounds please".