Hi all, I am a Conveyancer and wanted to give you all an update as to how we all are at this moment in time.
My caseload has tripled, as has all of our local solicitors/conveyancers. I am finding it impossible to speak with lenders to progress any matters being reported to them. I regularly spend over an hour on hold to high street lenders just to be cut off. Surveyors are booked up until January next year and removal companies are also taking on extra staff. One firm local to me have also hired four extra lorries! Lenders usually SLA is to respond within 24 hours and it’s now over a week.
I worked seventy hours last week and I normally only work 9-3pm. My full time colleagues are working even longer hours. This is all unpaid.
We honesty are doing all we can. Please know that. I care about all of my clients. I have been in this industry for over 20 years and I have NEVER known demand like this.
A press release was issued jointly by agents, lenders and conveyancers on Wednesday or Thursday of this week advising that we are just swamped with demand.
One thing I all urge of you is to please know we are doing what we can. I am
fed up of being called cunt or fucking useless because I don’t respond to an email within half an hour. And no, I am no weakling usually!
We are human to and honestly we do know how stressful moving house is. We are stressed too trying to get you moved.
Fingers crossed for you all but I urge you, when you conveyancer says they are struggling to get hold of the related transactions solicitor/agents/lenders/surveyors they are not lying.
Wishing you all all the best with your move.