Told off by hotel owner for way I disposed of nappies. Was I in the wrong?

[Heidi3333]

Hi there.

This is my very first post so please be gentle!
I'm just looking for opinions as I'm feeling v annoyed about something and I'm not sure if I'm being unreasonable by feeling this way.
I'm on holiday in a UK hotel for a few days with my 2 year old daughter. We are still potty training so still have wet or dirty nappies at times.
Late last night - around midnight - she had a dirty nappy. When she's had wet nappies I put them in nappy bags and then put them in the bin in my room. However, I didn't want to do that with a soiled one as it would stink out the room. I decided to put the nappy (wrapped in a nappy bag) in a bin in a communal toilet 2 floors up from as it was the only one I could find.
I never thought anymore of it but this morning the hotel owner pulled me aside and clearly p!ssed off told me off for leaving the nappy where I'd put it. He said I'd stank that floor out and had left on lots of lights behind me. He said he knew it was me as he played back cctv to find out!! I asked where I should have put it and he said outside my room and someone would have collected it. I was raging but apologised and walked off.

The owner has been unfriendly and cold to me and my daughter since we arrived. He has made no effort to chat to me at all and hasn't spoken to my daughter at all. I got the impression right from the start tjT he didn't like me although he seems nice with the other guests.

I rarely leave negative feedback for hotel ratings but seriously contemplating doing just that when I leave tomorrow.

Am I being unreasonable?

The moral of the story is to stay in apartments rather than hotels. You can stink them out as much as you like and no one will mind. .

Expecting the hotelier to be your friend is a bit egotistic isn't it? and stinking out the communal bathroom is very coarse, oikish behaviour!

Eww you should flush the poo! I can't believe people are bagging poo not flushing it.

I think
If there is a system in ace for collecting dirty nappies from
Outside rooms, but guests are not made aware of this, then it is a rubbish system.

He seems a bit over the top tracking you down on CCTV, what if you’d been using the public loo to change her anyway, would you then be expected to take the bagged nappy back to your own room, I dont think so.

YABU and you will be VVVU if you leave a bad review for him.
Leaving a filthy nappy in a communal toilet bin when you have your own is incredibly unreasonable and makes you come across as if you think you are more important than all the other guests. News flash - you're not.

This is so strange- nappies don't stink that much in the first place. Don't you flush (most of) the poo, then roll up the nappy and put it in a bag? I have never smelt anything through one bag. Very weird to look at CCTV. Extremely weird to have a policy of leaving nappies lying around in hallways, but not putting them in bathroom bins. Very strange for small hotel owners to be rude and unfriendly.

I'm now wondering if my DS's infant poos were defective. All this "remove the poo and flush it down the toilet OF COURSE (you animal)" horror?

DS didn't perform neat adult turds. His poos were fully integrated with the nappy surface, and there is not a snowball's chance in hell you could neatly remove it for flushing.

Do toddlers nappies really stink out whole floors?

You dump out the bulk of the poo, not all of it of course.
Toddlers' nappies don't stink out whole floors or even stink at all if they are in a bag.

Why on earth should the Hotel Manager want to interact with your child? 2 year olds are tedious in the extreme.

I must admit it was very variable whether either of my DSes poos were dumpable too - and I'm baffled at the idea that a toilet bin is not the place to put a bagged nappy (and also that it stunk out a floor, and yet leaving it outside your door would have been a better choice)

I expect that toilet had baby change - what do they really expect people to do with used nappies (I have heard that you should carry them around all day with you - but to me, that's ridiculous - if you have nappy change, you need sanitary facilities to deal with the waste.)

Personally I would have double or triple bagged and put in my bathroom bin, but I really don't understand why putting it in a communal toilet bin (which I would have thought would be checked more frequently than an in-room bin) is a perfectly acceptable solution (assuming bagged)

Sorry- another who think you were u reasonable. You didn't want the smell of the shitty nappy, didn't want to go to reception (if an option) to get it out outside, but figured other random gusts two floors away would be delighted having to smell it. It's a learning curve. Maybe take bigger/scented bags next time you go away.

Yes I. If you had a stinky one too bad for your room the right thing is to go to reception and ask where the outside bins were (or I suspect they will have disposed of it for you), going to another floor is so wrong

Why would anyone think, this is going to stink out my room so I'll hide it somewhere else, not give a shit (excuse the pun) and make it a problem for someone else to deal with, and the magic fairies will resolve it for me? And while I'm at it I'll switch and leave all the lights on, I'm sure those magic fairies will also sort that out.

Surely the most common sense and civil thing to do would be to either triple/quadruple bag and put in your en-suite until you can dispose of, and call reception to ask them what you should do with nappies during your stay?

Of course the hotel manager was reasonable to find out who had left a stinking nappy in a communal area impacting other guests by using CCTV, he had to ensure you didn't do it again and again during your stay.

You would also be unreasonable to post a bad review about him because you are pissed off at being caught out doing something pretty grim and he is not enamored with you due to your inconsiderate actions and impact on other guests.

I don't expect a hotel owner to have full on discussions with my toddler and really get to know her. To not even show minimal interest or any acknowledgement towards her though is, in my opinion, just rude and cold and unfriendly, especially for a hotel owner and I've never came across it before. Like I said before, I get the impression he doesn't like children. If a small child comes into our clinic we always at least smile at them or say hello. Again, perhaps I have different expectations as I'm in a caring profession. And it's not in our job description either! It's just manners and niceness!

Anyway, thanks for all the replies. It's been interesting to see the different points of view.

I still think he deserves a bad review. I was considering leaving one before nappygate but definitely will now! Don't think I'll mention specifics just that I thought he was cold and unfriendly- which he was! I'm not all bad though - I'll also mention the good kickstand great breakfast 😜

OP, unless he has staff patrolling the corridors 24/7, I think what the owner suggested was worse than what you actually did.

Don't bother with the bad review, just clock it up to experience and move on. And don't stay there again(probably goes without saying).

You do know that he'll have a right of response to your review which will detail nappygate so any review you leave will just end up looking like sour grapes but knock yourself out...

Also, if don't believe a bagged nappy would stink out a whole floor! He is being dramatic.

If he's so worried about soiled nappies he should inform parents about the hotel policy on disposing of them on checking in, or at least have something up on the hotel website advisin.

It's been a learning curve. I definitely won't be making that 'mistake' again.

Absolutely right to leave an honest review - that's the whole point of the review system, so that other people can get a better idea of whether the product or service is right for them.

I do find it odd that a communal bathroom isn't adequately ventilated to prevent 'stinking out' an entire floor. Presumably op isnt the only one who might want to leave a nappy there. Perhaps the hotel manager could look at that before scrutinising his cctv.

Another one here who doesn’t think you were being overly unreasonable. I mean, I wouldn’t want to be traipsing around the hotel at midnight so I probably would have just put it in my en suite, shut the door and dealt with it in the morning myself. But you left it correctly wrapped up in a bin in a toilet! It’s not like you snuck down to the breakfast room in the middle of the night and left it in a bin there. Isn’t that what toilet bins are for, in part? It’s also not at all unreasonable to expect people who work in front of house roles to be friendly and welcoming, that is part of their job!

I am also slightly amazed that one toddler poo, in a nappy, wrapped in a nappy sack and in a bin, behind a closed bathroom door could stink out an entire floor? Surely it can’t smell that bad!

You should have turned the lights off though, if they were off when you got up there. But even that’s not much of a crime.

Yeah, I had considered that. Think I may just mention the thin walls and poor cleanliness instead.

Yabu poo should be scrapped out of nappies anyway. If you’d done that and double bagged the nappy you’d have been fine with leaving it in your room.
Not everyone cares about your child. Why should he ask what your child’s name is? I’ve been to plenty of hotels and they’ve not cared about anyone’s name bar the lead guest. You are being ridiculous, he went through the CCTV so what?

Never in my life has a hotelier tried to get to know me. I feel very neglected!

I think he was extremely rude to say anything. Hotels should have bins suitable for the disposal of nappies/sanitary products in all the bathroom facilities. What if you were an adult with continence issues? To be made to feel guilty for wrapping it up and disposing as it is designed to be disposed of, in the bin is terrible. Babies/toddlers and their nappies are a normal part of life, why should women (primarily) be shamed for the normal stuff that is involved in their care?

Exactly bellatrix! He treated me like a criminal! All he had to do was inform me politely about the hotels policies on such things. Not talk to me in a horrible belittling manner. And I don't think it's unreasonable at all to expect front of house staff to be nice and friendly. Isn't that their job?!!!

The man is horrible 😒