Told off by hotel owner for way I disposed of nappies. Was I in the wrong?

[Heidi3333]

Hi there.

This is my very first post so please be gentle!
I'm just looking for opinions as I'm feeling v annoyed about something and I'm not sure if I'm being unreasonable by feeling this way.
I'm on holiday in a UK hotel for a few days with my 2 year old daughter. We are still potty training so still have wet or dirty nappies at times.
Late last night - around midnight - she had a dirty nappy. When she's had wet nappies I put them in nappy bags and then put them in the bin in my room. However, I didn't want to do that with a soiled one as it would stink out the room. I decided to put the nappy (wrapped in a nappy bag) in a bin in a communal toilet 2 floors up from as it was the only one I could find.
I never thought anymore of it but this morning the hotel owner pulled me aside and clearly p!ssed off told me off for leaving the nappy where I'd put it. He said I'd stank that floor out and had left on lots of lights behind me. He said he knew it was me as he played back cctv to find out!! I asked where I should have put it and he said outside my room and someone would have collected it. I was raging but apologised and walked off.

The owner has been unfriendly and cold to me and my daughter since we arrived. He has made no effort to chat to me at all and hasn't spoken to my daughter at all. I got the impression right from the start tjT he didn't like me although he seems nice with the other guests.

I rarely leave negative feedback for hotel ratings but seriously contemplating doing just that when I leave tomorrow.

Am I being unreasonable?

I’m a bit gobsmacked that many posters expect a hotel to show absolutely no interest in their guests potential requirements, especially a family-friendly hotel. This whole scenario could have been prevented by a thoughtful receptionist saying on checkin ‘if you need nappy disposal, just (do the following)’. Or a note in the room. Or some extra plastic bags in the room. Hotels KNOW from their booking systems how many adults and children are arriving, and if they don’t know in advance exact requirements, one of the jobs at reception is to use your eyes, inquire, anticipate needs, and make it easy and enjoyable for the guests. Not leave them guessing at midnight what to do with a stinky nappy! I’ve worked on reception, I’ve been a duty manager, and I’ve brought my children to hotels, and paying good money, I’d expect the management and staff to have a basic understanding of how to help make my family’s stay a stress-free one, whether it is offering a fridge or a bottle warmer, advising of laundry services, or making a five-second fuss of a child. It makes all the difference.

Jez. This still going on. It's patently obvious that the Op is in the wrong. Heck I live in America and the doctor tells you to flush their shit down the toilet once they start solids at 6 months. It's also on the back of the diaper pack.

It's absolutely ok to make a mistake. Apologize, learn from it and move on. Next time ask the person in charge what to do with diapers that have smelly shit bits left in them.

The tool for squidgy pants in our home are two knitting needles held together or a drum stick. Don't worry, I don't wash them in the dishwasher! Just spray vinegar on them in the bottom of the shower. The vinegar sanitizes them after 10mins.

I have a feeling that poo scraping is going to be like the toilet brush debate.

Except it wasn’t a hotel. It was someone’s house, a b&b

This whole scenario could have been prevented by a thoughtful receptionist saying on checkin ‘if you need nappy disposal, just (do the following)’

Or the OP asking given she was the one who knows her DD was still in nappies