I can't get this experience today out of my head and not sure what if anything I can do about it.
In tescos this afternoon I heard very loud continuous crying, definitely a baby but really distressed. The mum slowly passed by with a newborn and a girl of about three in a double trolley, baby in the blue reclining section, not a car seat, she didnt seem to be paying attention to the baby at all and was looking at the products. The crying continued and was really distressing, an employee on the shop floor said she heard the mum say to the baby 'well pull yourself up then'.
I went up to her, the baby was all crumpled up and clearly uncomfortable he had no blanket or warm clothing, I asked how old he was and she said a week, I said he sounds unhappy maybe he's hungry, she said he had been fed before he came out. I asked if she wanted to pick him up and I would push her trolley or the other way round, she said no it's fine. Then her mum appeared and said I can carry him if you want. She lifted him up and kind of slung him on her shoulder. It didn't look ideal but it was better and he was quiet.
I know we all have times when our baby is crying but this crying was like nothing I have heard before especially for a newborn and I couldn't ignore it like these two could.
Would it be a waste of time reporting this?, I don't know who she is, where she lives and she hasn't done anything exceptionally wrong but it is really bugging me, I keep thinking that child welfare is everyone's concern. So many people were looking and some of us talking, none of us doing.