no electric

[diamondsky120280]

hello i have just ran out of electric, i had forgot it was already on emergency and have no money till tuesday. i have 3 girls aged 3,4 and 5. i don’t know what to do. ive nobody to ask, nothing to sell. i just want be able to keep kids warm and able to feed them. i feel so stupid. never had this happen before. would anyone have any ideas to help me please? only looking for ideas. feel such a failure for my girls

Stop seeing yourself as a failure. You got out of an abusive relationship, you can get through this.

Do you have a camping stove?

Aww glad it's not a bank holiday for you tomorrow OP hope you can get through to the utility company first thing

yeah but bulb is situated in england so not sure if open tomorrow, everything electric in house, don’t have gas, so no tv, no shower, no cooker, no kettle, no microwave, no toaster, no heating, ive got a candle but nothing to light with as don’t smoke! give up

take care everyone thanks for giving me your time

We don’t tend to have gas in rural Scotland.

OP - if you’re anywhere near Auchterarder I could arrange help tonight.

For tomorrow, if you left via WA give them a call. Alternatively there’s a fb page called “one parent families Scotland” who will help. Their HQ is Edinburgh but I think they’ve got regional offices too.

@diamondsky120280

yeah but bulb is situated in england so not sure if open tomorrow, everything electric in house, don’t have gas, so no tv, no shower, no cooker, no kettle, no microwave, no toaster, no heating, ive got a candle but nothing to light with as don’t smoke! give up

Is it a benefit payment you’re expecting? Because if so, then yes you’ll get it tomorrow if you’re in Scotland as it’s not a bank holiday. You can top up the electric even if it’s a bank holiday, you won’t need to speak to a customer service advisor. If you so call them today on 0300 30 30 635 then you will be able to speak to somebody. I just checked on their website.

Also if you’re in council/ha give them a ring tonight as they might help.

*if you do, not if you so

Running out of electricity is an emergency if you have children!

I’ve re read all of the op’s posts
Lots of useful advice has been given but no luck by the op with anything further To resolve the situation
What exactly are you asking for or expecting from MN, Op?

I know when I've rung my supplier in tears because I can't afford to top up they've told me it's classed as an emergency.

i was looking for advise on what to do, they said to ring my provider which i tried emailing, phoning but no luck as not in today, i asked about churches helping but not happening with covid, just suggestions on what i could do, as ive said a number of times thanks for advise and there’s nothing i can do as tried suggestions. you get some right nasty minded people. ive only asked for advise nothing else. if your mind wants to work in that way that’s your call.

again thanks to nice people with helpful suggestions, i’ll try again tomorrow

At least your phone battery is holding out. Whenever my electricity goes off (often, but for different reasons) I only ever seem to have 4% left on my phone!

@Butterer

But not out of hours.

Bulb just transfer to to Seimens at this time of night, who do metering support in emergencies, but aren't the supplier.

I've just rung to ask if they can help in this situation - they said they can't do anything related to meter credit, definitely can't add any remotely, and that people would need to speak to Bulb tomorrow. They also said that even if they could help, they wouldn't be able to get an engineer out tonight. Even though OP has kids.

That's shocking tbh :(

@Butterer

But not out of hours.

Bulb just transfer to to Seimens at this time of night, who do metering support in emergencies, but aren't the supplier.

I've just rung to ask if they can help in this situation - they said they can't do anything related to meter credit, definitely can't add any remotely, and that people would need to speak to Bulb tomorrow. They also said that even if they could help, they wouldn't be able to get an engineer out tonight. Even though OP has kids.

That's why they have friendly credit, so they aren't having to deal with credit issues on evenings, weekends and bank holidays.

It's anyone's guess why this doesn't seem to have kicked in for the OP.

My emergency credit doesn't run out at all on Sundays. Even though I've got a smart meter that I top up with an app so the shops don't even need to be open.

I’m quite cross with those poo-pooing the situation. Not everyone lives in a great metropolis. I’m rural - but not shockingly so -
Nonetheless I’m 20+ miles to Tesco/cash converters (?). If I was skint not sure how I’d get there.

OP - another suggestion. When you’ve got your breath back, look at switching to SSE. I think because they’re based in Perth rather than just some random call-centre, they know we can start banging on the door. 😂 also HA/council tend to have a good relationship with them.