no electric

[diamondsky120280]

hello i have just ran out of electric, i had forgot it was already on emergency and have no money till tuesday. i have 3 girls aged 3,4 and 5. i don’t know what to do. ive nobody to ask, nothing to sell. i just want be able to keep kids warm and able to feed them. i feel so stupid. never had this happen before. would anyone have any ideas to help me please? only looking for ideas. feel such a failure for my girls

I've just gone on their site and the live chat is open. Why have you not tried this?

the online chat ive found i type in my question but just says team unavailable justnow! which one is previous poster getting onto please??

Click the icon that says get help from a bulb bot

I clicked get help from a bulbbot and then clicked emergency and it asked me to type my message and there's an emergency number there too for bh.

Can you call your bank for an emergency overdraft to allow you to put ten quid on?
Otherwise, just use your debit card and payment shouldn’t be taken until Tuesday. Does run the risk of a fee so only if you are desperate.

yes i got that on the bulb chat bot aswell. tried them all phone, email and chatbot

my debit card won’t let anything go through unless there is cash and my bank account just a basic one and doesn’t let me have a overdraft 😞

I went back into it and I asked the question ' no electricity'. It gives a detailed answer of how to activate emergency credit, there's something about a blue button and a green button. Is this any help to you?

Have you checked your universal credit hasn't been paid early because of the bank holiday? You never know...

In the meantime just keep trying the emergency number.

i am desperate i just don’t know what to do, knightmare being a bank holiday weekend aswell

Do you have anyone who can ping you ten quid?

Even though account is basic it doesn’t hurt to ask bank in case they can convert or something. I’d try all angles if it were me, worst they can say is no.

Text a couple of friends

One of them must be able to send you a tenner until Tuesday

They can't all be skint.

yeah i checked my universal credit but tuesday is normal working day so hasn’t been paid early, would of been biggest bonus if had, i don’t know i’m all out of options, you’d think bulb would have had some people working at weekend tho

Have you got anything in your account? If yes a contactless payment should go through! Hope you get it sorted

Have you hot water??

If you do then the only thing I can suggest is to just do without the electricity till Tuesday morning?

Half the day has already gone today, give the kids anything in regards to food, as a previous poster suggested, picnic foods! Sandwiches, fruit anything... and just take them out for a long walk/park tomorrow?

I can imagine it's hard but with it only being a day & a half until Tuesday it'd probably take more time to get emergency electric sorted xx

Banks don’t give easy overdrafts to people who are struggling.

“Low cost borrowing” isn’t available to those who need it most.

OP, knock at the church/rectory - they’ll know who can help and will keep the girls occupied whilst you have a sob and a biscuit. X

On a Sunday, Butterer?

bulb.co.uk/emergency-help/

Sorry I have no advice, but if i were you I would look at changing supplier ASAP.

I'm with Boost. They won't disconnect you at a weekend or a bank holiday, and have an 'emergency fund' which means you can borrow up to £30. Its all done via an app so doesn't even matter if the offices are closed. They actually topped me up by £100 a few months ago when UC messed up my claim and I had no money. I can't recommend them enough !

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