FEEDBACK THREAD for Joggler testers

[GeraldineMumsnet]

Hi, hope your Jogglers have arrived safely. Once you've had the chance to get them set up and had a play, please can you post your feedback to these questions from O2:

1. Did you find it easy to set up?

1. What worked best for you?

1. Would you recommend it to a friend?

1. Do you think it's good value for money

1. Would you like to see any additions?

1. How would you use it to organise your family life?

1. Anything else you'd like to add?

And the latest on the webchats is that they'll now take place between 1-2pm (not 7pm) on Weds 10 June and Weds 1 July on www.mum-e.co.uk, but as usual if you can't make it on the day you can leave your questions/feedback in advance and the Joggler team will answer them/respond between 1-2pm.

We'll post the urls of the chats as soon as we have them.

Happy Joggling,

MNHQ

Have just downloaded some photos, which look lovely on the screen. But surely there's an easier/quicker way than physically having to tell it to add each photo one at a time? I wanted to download 129 photos and just couldn't be arsed to go through each one!

Have I missed something here? It's possible, because I didn't read the manual, just plugged the USB stick in!

my kids love it
ds1 has laready got his laptop out and accessed the o2 calendar

The manual just says to plug in usb and select them BIWI

connect and play is rubbish anyway - dragged loads of songs to windows media player (which i don't use - we are an itunes house) and it connected and shared properly but now it can't seem to find any of them

Have just looked at the weather forecast, and my Joggler is giving me information for Monday, Tuesday and Tuesday!

Mine is too lol!

Have come across another gripe - there is not enough memory

1. Did you find it easy to set up? I say no, had to hand to partner to do

1. What worked best for you? erm

1. Would you recommend it to a friend? nope

1. Do you think it's good value for money

not really

1. Would you like to see any additions?

Yes - more apps would help. Local reminder would ne great ie chimes or buzzer or on screen reminder as well as being texted.

1. How would you use it to organise your family life?

1. Anything else you'd like to add?

Okay

Overlapping events should be flagged up somehow

Sometimes one needs to put an end time in, eg party at soft play from 12 noon until 2pm, currently I cannot find a way to do that

But it is a v naice photoframe

The calculator only calculates to I think 5 places which is fine for most things but highly unusual and a bit diconcerting.

And there are spelling errors in the Help pages and there are missing numbers in FAQS - screensaver delay and power consumption figures are shown as XX

It doesn't put an icon up to show you that a memo has been set, although it does put one up for the alarm.

The alarm clock icon could have been an ideal shortcut but one has to go through the tools menu to get there. Obv only one extra tap but how annoying.

Oh, my alarm didn't go off when i tested it earlier, it just turned itself off

Noticed spelling mistakes too

What is the o2 bit for? It would be nice to access my bluebook(if i had set mine up) from that part as well as book priority tickets, it just looks like an info page that i don't really need, as an o2 customer i already know all that (and don't live in London so tickets to the O2 are useless to me even if i can get them early)

I want to add diff apps from somewhere too

I don't want much do i

Where is the alarm clock or the calculator? (Not that I really need them, but I'd like to know!)

in tools BIWI

We found the alarm clock did not work too!

I managed to hang mine on the fridge [preen]

I stuck a row of geomag sticks across the top of the fridge and hooked the stand over the top It hung at a nice angle from the top of my American style fridge freezer.

Of course, I still can't connect it to anything so it does nothing and I was too scared to leave it hanging there in case it fell off when the fridge got knocked.

Hellooooooo!

A bit late (just back from half term holidays).. and it seems you have all made some of the salient points already, but here's my twopenneth....

1. Did you find it easy to set up?

Well, yes, not difficult, but a bit time-consuming and frustrating:

• first of all it seemed to take ages to 'wake up' and show the Joggler screen, so I kept switching it off and on (but then I am a bit impatient )
• then our network wouldn't accept it, and DH had to go off an enter its details on the web to confirm it was 'OK' for our network to use it. (We both work from home and have a home network with quite advanced security levels, so DH tells me this was part of the problem)
• then we kept getting a "Something's gone wrong!" message (no sh*t Sherlock!) and thought it might be because there were only two bars of wireless strength, so we moved into a room with 3 bars.

Still got a "Something's gone wrong!" message (x3) so I started searching this thread & the web and discovered that you might need to be REALLY close to the router to set it up. DH disappeared upstairs with it, and came back 10 minutes later saying it was working.

1. What worked best for you?

Haven't used it all yet, but I have to confess I'm finding it a little clunky and disheartening . Over the years I've been a Psion/IPAQ and Windows Pocket PC user. I currently use a handheld (QTEK) which syncs with my Outlook in the PC, and I had kind of assumed that I'd be able to merge/ download my existing information into the Joggler calendar. Not so (or at least I haven't found a way yet?) This is going to be the first major barrier to me even begining to use this for our family. I just checked, and I currently have about 100+ items in my calendar for each of June and July already, and maybe 25-50 for each month after that. OK, some of those are repeated events, but there is NO WAY I can face sitting down and manually entering all that data again.

Also, as someone said earlier, it's useful to be able to include ALL the information about an event in a single place, which you don't seem to be able to do on the Joggler.
So, for example, if I get an e-mail from the school with details of some event, I just cut and paste all the details into the 'notes' part of a calendar entry on Outlook. it then synchronises with my Handheld, and I have all the information to hand when I'm out & about.
(I also copy DH into any events which require him to attend e.g. school concert, and then it automatically goes into HIS Outlook, and syncs with his Blackberry.

At the moment I'm struggling to see how the Joggler can match, let alone improve on, our current system... (sorry

TRAFFIC - not really very relevant, and it only has limited info (speed levels?). We have a good SATNAV in the car which maps traffic flows and reroutes etc

WEATHER - quite useful, but a bit vague, as our nearest town is 15 miles away, and beacuse we're on our PCs throughout the day anyway we tend to use the BBC's fab Beta tool which shows you hour by hour forecasts! (Be warned that's a bit addictive...)

HOWEVER

• I think the photoframe and the music function will be good, although like others, I was disappointed to find it can't sync with iTunes. Again I would face a huge task of saving our Media Library into a different compatible format (and I can't really be bothered, as we already have an iPod docking station in the kitchen).

1. Would you recommend it to a friend?

Hmm - not really - not based on what I've seen so far, UNLESS they were starting from scratch perhaps, and wanted to START using an online system, perhaps had more straightforward needs (limited info?) and were willing to invest the time upfront? I don't really think the calendar function (which, after all, is a main part of it's 'raison d'etre' if I understand correctly?) will work for anyone who currently has a large number of appointments already stored in an Outlook/ Blackberry/ PC system?

1. Do you think it's good value for money

Sorry, no - not at the moment. Not if it was only being used for the non-calendar functions.

1. Would you like to see any additions?

Yes - lots! Mostly what others have already said:

• an internet browser - would be great to e.g. look up a recipe on the BBC website (or MN!) from a mini-browser in the kitchen
• Address/ contact book (or does it have this, and I haven't seen it yet?
• Family-orientated things like Chores Rota/ Music practice chart??

1. How would you use it to organise your family life?

Not sure I can/would at the moment.

1. Anything else you'd like to add?

I think this is a system which would suit people who are already running their lives by mobile phone/ text messages and are comfortable with short, quick messages about things, rather than replacing a Dodo Family Organiser, or the Organised Mum diary etc.

I also agree with some of the 'fat finger' comments. I found it painstakingly slow to enter information on the screen with the keyboard. DH (who has a touch screen Blackberry) says you DO get used to this, and get better, but I haven't yet!

Sorry to write a less than glowing review, but there's no point being anything other than honest...

ROFL at the inspired use of Geomag

at geo mag

I thought I'd have a go at the Connect and Play. But despite having PC and laptop turned on, the Joggler is telling me that it can't find either of them.

Have discovered that I can't use mine in the kitchen, as it can't seem to find the wireless signal...

I don't have a socket for the cable there either.

My laptop and phone pick up the signal OK though, and describe it as 'good'?

Not sure where I'll put the joggler now, as the kitchen is the family 'hub' as far as I'm concerned...?

BTW - is anyone else having problems with the time / date? Mine is saying 31st July and is about 4 hours and 7 minutes wrong... I've set it to British Summer Time, and even tried changing it to +2, +4 etc. Can you manually alter the clock, or does it pick it up from the web?

Oh, and I meant to add, can I second the comments about:

• would like ability to hang it somewhere/ fold the stand flat. Don't the designers of these things understand that worktop/shelf space is kids is at a premium . I hate having too many things cluttering up my surfaces...

Also ditto about the choice of colours for calendar being all too girley - my two DSs were fighting over the blue, and then DS2 had a major sulk when he had to have green....

I think like others have said an end time and notes part or location would be good.
has anyone noticed the you scroll though from 9am now when choosing a time?
I couldn't get the connect and play to work either

would be good to be able to get to the calender online a bit easier too as I am more likely to enter several appointments via the laptop than the Joggler

@ geomags !

Another thing that would really help would be to be able to put a line through events that have happened. I dont want to remove them from the calendar but would like a way of putting a line through (a diagonal line if possible ) to show that they event have gone/been dealt with. I dont want this to be an automatic thing though it would ahve to be a manual thing and needs to be as easy as touching a button to score through.

I found that I had several events marked as before 10.30 but I have to read through the whole list for the rest of the day. Also DH would know at a glance if the event has been taken care of! ie. Cat to Vets at 9am. If DH checks Joggler at 9ish and doesnt know if I have "dealt with the event" he could end up grabbing the wrong cat and taking it to the vet. (oh and no talking to DH isnt an option we are like ships that pass in the night with the occasional bump)

Soupy - I'm struggling to picture this Geomag construction - can you post a pic??

Or worse the cat doesnt get taken to the vet at all