Active discussions

Please or to access all these features

Talk

Back to thread
MNHQ

FEEDBACK THREAD for Joggler testers

9 replies

GeraldineMumsnet · 29/05/2009 12:12

Hi, hope your Jogglers have arrived safely. Once you've had the chance to get them set up and had a play, please can you post your feedback to these questions from O2:

  1. Did you find it easy to set up?
  1. What worked best for you?
  1. Would you recommend it to a friend?
  1. Do you think it's good value for money
  1. Would you like to see any additions?
  1. How would you use it to organise your family life?
  1. Anything else you'd like to add?

And the latest on the webchats is that they'll now take place between 1-2pm (not 7pm) on Weds 10 June and Weds 1 July on www.mum-e.co.uk, but as usual if you can't make it on the day you can leave your questions/feedback in advance and the Joggler team will answer them/respond between 1-2pm.

We'll post the urls of the chats as soon as we have them.

Happy Joggling,

MNHQ

Go to post
MNHQ

GeraldineMumsnet · 29/05/2009 13:57

Here's the link for the mum-e webchat on Wed 10 Jun

MNHQ

AnnMumsnet · 09/06/2009 13:18

soupdragon, email me with details
Ann

MNHQ

AnnMumsnet · 11/06/2009 13:11

replacement jogglers for suwoo and soupdragon are being sorted....

MNHQ

AnnMumsnet · 30/06/2009 20:43

To all testers: I'll be emailing you in a mo with the agenda for tomorrows chat - which will be over on the mum-e site from 1pm. If not received please email me ann @ mums net. com

Whoops I'll still email you as there are some questions you may want to see/ answer.

Cheers
Ann

MNHQ

AnnMumsnet · 07/07/2009 15:14

Just so you know we are in touch with O2 re this issue and hope to have some info for you asap.
Ann
MNHQ

MNHQ

AnnMumsnet · 07/07/2009 15:20

And here?s the official statement from O2:

"We are aware of an issue affecting a small number of power supply units for the O2 Joggler which may cause a slight electric shock. Whilst this presents no health and safety risk we take this matter very seriously and have stopped selling O2 Jogglers while we ensure all affected power supply units are removed from circulation. We know which power supply units are affected and will be contacting our customers to replace the units as quickly as possible.

Customers can get more information from shop.o2.co.uk/update/o2joggler.html or call us on freephone 0800 083 7373"

MNHQ

AnnMumsnet · 18/08/2009 18:39

to those with problems - we have alerted O2/our client for this project and they are looking into it for you. Sorry for the delay. We will let you know anything when we know it and they will post on this thread.

MNHQ

AnnMumsnet · 02/09/2009 18:35

Can anyone who is still awaiting a new power supply or a phone call please email me and I will forward your email onto to O2 and they will help you directly?
Thanks! - Bonkers I believe your issues are being dealt with?

MNHQ

AnnMumsnet · 02/09/2009 18:36

sorry, email add: [email protected]

Watch this thread for updates

Tap "Watch" to get all the latest updates

End of posts

There are no more MNHQ posts on this thread

Back to thread