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Product tests

Find out what testers thought of Surcare’s sensitive laundry detergent

128 replies

CeriMumsnet · 04/05/2021 17:42

This is the feedback thread for the Mumsnetters who have been testing products from Surcare’s sensitive range. Testers tried either the laundry liquid or the laundry capsules, as well as Surcare's fabric conditioner and washing up liquid.

This is what Surcare has to say: ‘We are excited for Mumsnetters to try our sensitive laundry detergent as although we have been around for over 30 years and have a really loyal customer base, we want to spread the Surcare secret far and wide! With eczema cases rising more than 40% in just four years*, we knew we had a responsibility to educate people about some of the chemicals and fragrances found in their washing products. This is particularly relevant when you consider that the onset of eczema and other skin conditions often begins in infancy, so protecting delicate baby skin is crucial. We have spent 30 years perfecting our family of cleaning products so that you can do the everyday with less worry. People often think they’re compromising when they use ‘sensitive’ products, however our range has great cleaning power even on cool and quick washes. We really hope you enjoy using it and can’t wait to hear what you think’

Testers, please give your feedback by answering the questions below on this thread, as well as completing the survey we have emailed you

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
2.What did you like most about the detergent you tried?
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?

All testers who give the required feedback will be entered into a prize draw where one lucky tester will win a £100 voucher for a store of their choice (from a list).

Thanks and good luck with the prize draw!
MNHQ

Standard Insight Terms and Conditions Apply.

Find out what testers thought of Surcare’s sensitive laundry detergent
OP posts:
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singo · 08/05/2021 13:34

1.I trialled the surcare laundry liquid. I wasnt very keen on the aroma of the liquid or my washing when it was completed, there was too much of a chemicals smell.
2.The product was easy to disense.
3.I found the fabric conditioner too strongly smelt of chemicals and not floral enough in compparison to my usual product.
4.The washing up liquid failed to provide a consisten lather to wash the pots, disappeared too quickly.
5.We have not noticed an particular improvemnt if the sensitivity of the family's skin from using the product

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Lilyput28 · 08/05/2021 13:53

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

  • I tested the liquid detergent and was really impressed by the cleaning power it was skin friendly and I would happily recommend and definitely will be buying again.


2.What did you like most about the detergent you tried?

  • I liked that it is dermatologically approved, so skin friendly and doesn’t contain unnecessary fragrance and brightly coloured dyes.


3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?

  • I don’t normally use fabric conditioner as i find it can gunk up in the drawer but used this and can happily report there was no gunking up. Our clothes felt soft and I liked that there was no synthetic smell added to it.


4.What are your overall thoughts on Surcare’s sensitive washing up liquid?

  • I liked that it cleaned well and bubbles up nicely and that I didn’t have to use as much as I thought I would.


5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?

  • Yes, I noticed an improvement on my sons skin. He still had dry skin but it did not get worse whilst using these products. My hands normally get sore when washing up but using the washing up liquid didn’t cause this to happen.

I really found the products the great and will be swapping over!
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slapmyarseandcallmemary · 08/05/2021 14:02

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

I tested the capsules. They are great, no strong smell, gets clothes clean and no skin reactions.

2.What did you like most about the detergent you tried?

It was kind to my family's skin.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?

I like the conditioner, leaves clothes soft and no reactions.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?

I like it, my hands aren't so dry, usually they end up sore, cut, dry and basically like sandpaper!!

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?

I notice an improvement with all of us. Especially my hands!!

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Burritka · 08/05/2021 15:27

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
I tested the liquid detergent, my impressions are very good. Almost no scent, clear liquid that did the job with washing.
2.What did you like most about the detergent you tried?
The fact it was gentle for my babies skin.
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
Again very good. Washing was nice and soft without to much scent to it.
4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
Not to bad. My hands were not dried out after washing up but I would like it more foamy.
5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
Actually yes. My little ones eczema calmed down quite a bit which is amazing.

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Zee85 · 08/05/2021 15:28

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
● I've tried Capsule detergent and it exceeded my expectations. My baby's skin didn't react to it, and it was able to remove the stains as well.

2.What did you like most about the detergent you tried?
● It didn't exacerbate my baby's Eczema. It was so mild and gentle on her skin.
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
● The fabric softener was gentle and yet softened the clothes with a mild scent.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
● I was so glad that Surcare thought of Mama's and Papa's hands...we both suffer from Eczema and it helped us so much...No irritation nor dryness on my hands, but yet tough on stains.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products ?
● YES !!! There was a huge improvement on my Family's sensitive skin. Me, my husband and my baby are no longer having eczematic exacerbations due to detergent nor after dishwashing. Thank you Surcare, you are a life saver !!!!

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Agnes2009 · 08/05/2021 16:25

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? Liquid. Great product for sensitive skin. Smell clean, really no aroma at allWhat are your overall thoughts on the detergent?
2.What did you like most about the detergent you tried?This is brilliant liquid has washed the clothing just as well as other products with heavy chemicals agents.
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
The fact that this product has no perfume and it doesn't a smell. Brilliant for babies, egzema or other allergies
4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
Perfect if you have sensitive skin, excellent dirt removal
5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
I continue to use this eco friendly products. Perfect for whole family

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Raindancer411 · 08/05/2021 16:46

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

I had the liquid and found it very easy to use and left the clothes looking great.

2.What did you like most about the detergent you tried?

It was a nice thick detergent and was easy to dispense. The dosing was clear.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?

It left the clothes lovely and soft and was gentle on my young babies skin.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?

This was the best of the products as with all the hand washing, my hands have really suffered this last year. This was very gentle on my skin when I was washing up and my hands started to improve.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?

Yes, especially my hands from the hand washing. Even the husbands hands were a lot better.

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Impatientwino · 08/05/2021 17:02

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

I tested the capsules. Really liked them. Even school polos came up well.

2.What did you like most about the detergent you tried?

Less flares ups for DS!

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?

I will admit I did miss the smell our usual brand gives our clothes but it did leave them feeling soft.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?

A little goes a long way and my hands are definitely not as dry!

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?

Yes definitely for both myself and DS! Thank you for sending me the items to test!

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ilovecake77 · 08/05/2021 17:59

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
I tested liquid,it cleaned my clothes well even at 30degrees.
2.What did you like most about the detergent you tried?
it worked well on stains and only needed a small amount.
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
it made my clothes soft without any overpowering smell.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
I thought it washed my dishes well and left my hands quite soft compared to my usual washing up liquid,i really liked it.
5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
my hands were definetly softer and less dry using the washing up liquid and our skin has had no flare ups of dry skin or irritation using the washing detergent and conditioner.

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TheQueenOfTheNight · 08/05/2021 18:59

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
Liquid - i usually use powder but the liquid was effective and didn't irritate my family's skin.

2.What did you like most about the detergent you tried?
It was skin-friendly.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
Again or was effective and kind to skin. Smells fine.


4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
This is lovely stuff. I always use washing up gloves so can't comment about how skin friendly it is, but it is effective and smells nice.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
Yes, dry skin and eczema were improved.

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agnelcarol · 08/05/2021 19:50

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
I tested the liquid detergent and found it quite effective. My family had no bouts of excema during the period of testing.
2.What did you like most about the detergent you tried?
The detergent seemed mild, effective and even removed stains quite well, which pleasantly surprised me!
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
Good quality conditioner, softens clothing, so in my opinion it is a good product.
4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
Loved the washing up liquid. I do a lot of washing up on a regular basis and suffer from dry hands that are prone to rash. This washing up liquid is so mild that the skin on my hands seemed to improve and the dryness was hardly visible.
5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
Yes, definitely! We suffered no bouts of excema during the period of testing and most thankful were my hands with the use of the washing up liquid.
Highly recommend all the products from the Surcare range. Thank you for giving me the chance to test these amazing products.

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Nimsh · 08/05/2021 20:21

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

  • I tested the Laundry Capsules. Finally i can say that i have found the perfect detergent for sensitive skin because both me & my baby's skin don't feel any kind of irritations after wearing the clothes that are washed & treated using these products.


2.What did you like most about the detergent you tried?
  • The fresh feeling of the clothes & the fact that it does not irritate either me or my baby's skin.


3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
  • I love this fabric conditioner because it makes my family's clothes so soft and nice without irritating our very sensitive skins.


4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
  • It does a brilliant job & that too at that price point. I cannot really ask for more.


5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
  • Not really an improvement but these products don't irritate our sensitive skins & that is the best thing i can get from any such products.
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CatMit86 · 09/05/2021 10:25

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

Capsules. Overall I loved them, so easy to just throw in the machine, no mess, no fuss. I love that there is minimal fragrance. My clothes and linen were left very clean and soft so I’m very happy.


2.What did you like most about the detergent you tried?

That it’s gentle on the skin yet effective at cleaning.


3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?

No fragrance which I like and made the laundry very soft. We had no reactions to it skin-wise so this is an amazing discovery.


4.What are your overall thoughts on Surcare’s sensitive washing up liquid?

Love it! Lots of suds and bubbles, cleans beautifully yet gentle on my very sensitive skin. It didn’t cause any dryness or reaction to my skin. Love love love!


5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?

Yes, no adverse reactions. Our skin looks and feels great so we’re incredibly happy with this find.

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Bloatstoat · 09/05/2021 13:35

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
I tested the liquid. I was really surprised, I usually use powder detergent but found a small amount of the liquid did just as good a job. The powder I use is non-bio, sensitive so doesn't always remove the toughest stains (eg my toddler getting covered in baked beans at nursery on a light coloured top!) and the liquid was about the same so no worse and perfectly able to cope with everyday stains and marks.

2.What did you like most about the detergent you tried?
I liked how gentle it is (my DH has eczema and didn't react) and how easy it is to use.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
Very nice - clothes came out soft and smelling clean without an overpowering fragrance. I'm expecting baby no 3 very soon so washed the clothes and bedding using the laundry liquid and softener and they have come out lovely, clean and soft.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
This was really nice - worked well without having to use loads and left my hands much less dry.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
The washing products were no different as I'm already quite careful what I use, but everyone was fine with no reactions. The washing up liquid was a real improvement and made my hands feel much better.

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colleenw · 09/05/2021 14:38

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

I tried the liquid and I have to say he cleans well! A few stains needed a pre-treatment!

2.What did you like most about the detergent you tried? The natural elements of it!

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner? I liked it a lot!

4.What are your overall thoughts on Surcare’s sensitive washing up liquid? This bubbled up brilliantly and washed the stubborn food marks too!

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products? Yes, no itchy skin, or up through the night because (her) pjs feel scratchy!

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farmergirl29 · 09/05/2021 21:10

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

I tested the capsules. I was suprised how much I liked these as I normally only use liquid. Apart from struggling to get the tub open each time (I appreciate they need to be child safe) I liked them and found our clothes smelt clean and felt nice along with the fabric softener.

2.What did you like most about the detergent you tried?
I liked that our clothes smelt clean without an over powering scent.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
Made our clothes feel soft and smell fresh.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid? I really liked this. You don't need much and my hands have felt much better since using this with reduced dryness.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
Yes I noticed an improvement on my children's dry patches on their arms and around their wrists.

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nelel34 · 10/05/2021 00:20

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
I tested the Liquid variety I think the liquid is great its easy to dispense and you only need a small amount to get a good wash it has a really nice clean scent.
2.What did you like most about the detergent you tried?
I liked the way its not overpowering scented so I know it doesn't contain harsh perfumed ingredients that can irritate our skin and you only need a small amount of it so it last longer too.
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
Great comfort it smells luxurious without it being overpowering and it helps care for my fabrics as well as our sensitive skin
4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
I think its great its so caring my hands it dose not dry them out and makes washing the pots more enjoying and great for washing hands too.
5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
Yes the skin on my hands is not dry from washing the pots and we experience less irritation from the clothes I washed with the liquid and comfort

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Wonderland18 · 10/05/2021 12:18

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
Capsules, they were fantastic, scent free but clothes still smell clean and they managed to tackle the many stains my two year old makes without any extra stain remover help.

2.What did you like most about the detergent you tried?
Definitely the fact it tackled stains well

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
It was fresh and clothes felt a lot lovely after a wash.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
My partner loved the washing up liquid as he can’t use regular washing up liquid without his hands suffering, this trial certainly made him have less excuse not to do the dishes.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
100% my partners skin suffers badly with any over perfumed or too much additives and his skins benefited so nicely with Surcare, certainly see me switching over.

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pyjamapj · 10/05/2021 12:45

1.Capsules. Quiet good.

  1. It removes the stains and leaves no fragrance, which is what I need for my toddler who suffers from eczema.
  2. I'm not a fan of fabric conditioner, but so far, it hasn't made a difference.
  3. I'm not satisfied as much with the washing-up liquid, as it doesn't remove grease and strong-smelling odors on the first try.

5.Unfortunately, I haven't noticed any skin improvements on my toddler's skin.
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Flutterbyrose · 10/05/2021 16:50

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
We tested the Capsules and I was very impressed we use reusable nappies to help with sensitive skin and for the most part they did just as well as any other brand in removing any marks etc
2.What did you like most about the detergent you tried?
It worked well with our reusable nappies and there was a definite improvement in the children’s skin.
3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
To be honest I didn’t like the fabric conditioner, there was nothing wrong in the way it worked but I found the smell from the bottle to be rather unpleasant and it didn’t appear to make enough difference to the clothes to warrant using it with an odour I didn’t like.
4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
The washing up liquid is brilliant, it’s so good that when my 12 year old daughter realised it didn’t make her hands itch or burn she washed up all week and I barely got a look in. I couldn’t comment on how long it lasts as to be honest she was so enthusiastic there was no stopping her and this was the first time she has been able to wash up and enjoy it.
5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
Yes they definitely work as they say they do. I hadn’t ever heard of the Surcare brand before but I will definitely look out for it now and fingers crossed for some good affordable promotions.

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CumbrianExile · 10/05/2021 17:08

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

I tested the capsules. Overall I thought they did a great job. I have a 2 and a 6 year old, who both like to roll around in mud (well it seems that way Grin) and the clothes came up clean every time.

2.What did you like most about the detergent you tried?

Cleaned to a fab standard. Didn't cause a reaction in both mine or the kids skin.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?

I didnt use this too much as I only tend to use it if drying in the tumbler - it did make the clothes lovely and soft, but there didnt seem to be much of a scent to it. This didn't bother me too much, as most can be too overpowering.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?

Very bubbly - did a great job on cleaning dishes.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?

I wouldnt say improvement, but there was no adverse effects which can happen with some products, so I would definitely purchase again.

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seaduck · 10/05/2021 17:30

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?

We used capsules, I was actually really impressed with these, I tried them on the ultimate test, pureed carrot from a weaning baby and it handled it brilliantly, I don't think my normal brand would be as effective.

2.What did you like most about the detergent you tried?

It's effectiveness, really food stain removal. It was also super easy to use.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
This was okay, I didn't really detect much smell but did make the clothes soft.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
Again, this was just okay. I don't think it was a major improvement on my normal brand and my son's skin doesn't really tend to be affected by washing up liquid so well probably stick to our normal brand.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
I used a fairly gentle product before so didn't notice any improvement but it didn't exacerbate my son's skin anymore than my usual brand which is a plus.

Thanks for the opportunity to try, we will certainly be looking into buying some capsules.

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Danlsb · 10/05/2021 21:21

1- I tested the liquid. So far I’m very pleased with it - smells nice and works well.
2- Already seeing a reduction in my son’s eczema and myself and daughter have not had any reactions
3 liked subtle smell and made my kids school jumpers and joggers lovely and soft
4 - loved the washing up liquid my hands did not feel dry and tight after washing up. Worked well too.
5- yes my hands were not as dry and both children’s eczema has reduced. We will definitely keep buying suncare to use for the kids

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SoloJazz · 10/05/2021 21:36

1.Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
I tested capsules. I like them a lot, easy to use, no smell, they wash really well.

2.What did you like most about the detergent you tried?
No allergic reaction as both mine and baby's skin is extremely sensitive. No smell.

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
The same as capsules, no intrusive scent, no skin reactions and the laundry is soft.

4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
It does wash as well as the other leading brands but I'd say you need to use more of it to get the same results. I didn't like the fact that the bottle is not transparent as I couldn't see how much of the liquid is in a bottle. I loved that it's very gentle on skin.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
Yes, definitely, with all three products.

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bicky · 10/05/2021 22:10

Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
I tested the capsules. I found them to be very effective at cleaning our clothes.

2.What did you like most about the detergent you tried?
It did the job

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
It had a very pleasant smell and left our clothes feeling lovely and soft. Which Surcare sensitive laundry detergent did you test (capsules or liquid)? What are your overall thoughts on the detergent?
I tested the capsules. I found them to have a very nice smell and they were very effective at cleaning our clothes.

2.What did you like most about the detergent you tried?
It managed to get even the most stubborn of stains out of our clothes!

3.What are your overall thoughts on Surcare’s sensitive fabric conditioner?
It left our clothes feeling lovely and soft, very impressive
4.What are your overall thoughts on Surcare’s sensitive washing up liquid?
My skin is much less dry since using this.

5.Did you notice an improvement to yours or your family member’s sensitive skin after using Surcare sensitive products?
My son’s eczema on his arms has improved since using the capsules so I am really impressed!

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