O2 have launched a new Family Plan, and they’ve asked us to find Mumsnet users with a child aged 7 or older to test it and its associated benefits, including discounts on each new connection added, premium access to the Qustodio parental controls app, exclusive O2 Priority family offers and NSPCC trained Gurus for advice.
Here’s what O2 has to say:
"#IsItAlright to dread the school holidays?
#IsItAlright to let your 15-year-old play PEGI 18 rated video games?
#IsItAlright to let them have a tablet at breakfast?
Here at O2, we understand that family life isn't straightforward. In fact, it can be downright messy. We believe that your mobile world shouldn’t be.
So, we’re launching O2 Family. We want to highlight the range of challenges you as parents all face, and bring together our products and services to help you with your day-to-day parenting.
The questions are endless. That's why at O2 we offer expert advice, massive savings with our Family Plan and exclusive Priority offers all summer long for family fun.”
If you’re selected, you’ll need to take out a new contract or renew an existing one (by going into store, calling them or logging into your account) so that you have two or more connections on the same account. This could be for your child’s first phone, your teenager, your parent, your partner, or even a connected tablet. Please note that, taking part in this product test involves taking out or renewing an O2 Refresh or sim only contract (30 days or 12 months).
If you join the Family Plan on O2, you’ll receive free premium access to the app Qustodio, which provides monitoring tools and parental controls for things like screen time, adult content and games. You’ll also get exclusive O2 Priority family offers and access to NSPCC trained O2 Gurus for advice.
If you’re interested in taking part, some more details can be found below:
If you are already an O2 pay monthly customer
You’ll need the new connection to be on the same account as your existing connection(s). You’ll receive a discount of between 20% and 50% on your new connection, depending on the number of connections you add to the Family Plan. You can find more details on this here. Please note that current connections will all need to be registered to the same address.
If at least one of you is an O2 pay monthly customer and you’ll be adding a pay-as-you-go user or completely new connection (e.g. for a child’s first phone)
You’ll need to add a pay monthly connection (O2 Refresh or sim only) to the account you already have. You’ll then be automatically signed up to the O2 family plan, and be given access to the associated benefits (like Qustodio).
If at least one of you is an O2 pay monthly customer, and you’ll be switching a pay monthly customer from another network
Please note that you’ll only be able to do this if you’re not currently within a contracted period (unless you’re willing to pay any early cancellation fees yourself). You’ll need to cancel your current plan and join O2 - you should be able to keep your number by getting your PAC.
If none of you are O2 customers
You’ll need to switch (as above) if you’re currently pay monthly on another network. If you’re all currently pay as you go or not using any connections, you’ll need to open at least two new connections to be added to the O2 Family Plan.
To sign up, please click here.
All selected testers will receive a £100 voucher for a store of their choice (from a list) for testing the service, and all those who give their feedback will be entered into a prize draw where one MNer will win a £300 voucher for the store of their choice (from a list).
Thanks and good luck!
MNHQ
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