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£100 voucher for all selected testers of the O2 Family Plan (plus £300 to be won for feedback) - sign up here - we're looking for a few more testers

2 replies

JustineBMumsnet · 04/07/2018 09:34

O2 have launched a new Family Plan, and they’ve asked us to find Mumsnet users with a child aged 7 or older to test it and its associated benefits, including discounts on each new connection added, premium access to the Qustodio parental controls app, exclusive O2 Priority family offers and NSPCC trained Gurus for advice.

Here’s what O2 has to say:
"#IsItAlright to dread the school holidays?
#IsItAlright to let your 15-year-old play PEGI 18 rated video games?
#IsItAlright to let them have a tablet at breakfast?
Here at O2, we understand that family life isn't straightforward. In fact, it can be downright messy. We believe that your mobile world shouldn’t be.
So, we’re launching O2 Family. We want to highlight the range of challenges you as parents all face, and bring together our products and services to help you with your day-to-day parenting.
The questions are endless. That's why at O2 we offer expert advice, massive savings with our Family Plan and exclusive Priority offers all summer long for family fun.”

If you’re selected, you’ll need to take out a new contract or renew an existing one (by going into store, calling them or logging into your account) so that you have two or more connections on the same account. This could be for your child’s first phone, your teenager, your parent, your partner, or even a connected tablet. Please note that, taking part in this product test involves taking out or renewing an O2 Refresh or sim only contract (30 days or 12 months).

If you join the Family Plan on O2, you’ll receive free premium access to the app Qustodio, which provides monitoring tools and parental controls for things like screen time, adult content and games. You’ll also get exclusive O2 Priority family offers and access to NSPCC trained O2 Gurus for advice.

If you’re interested in taking part, some more details can be found below:

If you are already an O2 pay monthly customer
You’ll need the new connection to be on the same account as your existing connection(s). You’ll receive a discount of between 20% and 50% on your new connection, depending on the number of connections you add to the Family Plan. You can find more details on this here. Please note that current connections will all need to be registered to the same address.

If at least one of you is an O2 pay monthly customer and you’ll be adding a pay-as-you-go user or completely new connection (e.g. for a child’s first phone)
You’ll need to add a pay monthly connection (O2 Refresh or sim only) to the account you already have. You’ll then be automatically signed up to the O2 family plan, and be given access to the associated benefits (like Qustodio).

If at least one of you is an O2 pay monthly customer, and you’ll be switching a pay monthly customer from another network
Please note that you’ll only be able to do this if you’re not currently within a contracted period (unless you’re willing to pay any early cancellation fees yourself). You’ll need to cancel your current plan and join O2 - you should be able to keep your number by getting your PAC.

If none of you are O2 customers
You’ll need to switch (as above) if you’re currently pay monthly on another network. If you’re all currently pay as you go or not using any connections, you’ll need to open at least two new connections to be added to the O2 Family Plan.

To sign up, please click here.

All selected testers will receive a £100 voucher for a store of their choice (from a list) for testing the service, and all those who give their feedback will be entered into a prize draw where one MNer will win a £300 voucher for the store of their choice (from a list).

Thanks and good luck!

MNHQ

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£100 voucher for all selected testers of the O2 Family Plan (plus £300 to be won for feedback) - sign up here - we're looking for a few more testers

JustineBMumsnet · 24/07/2018 10:33

Hi all,

We wanted to let you know that further to the comments on this thread, we've been in touch with O2 and have discovered that some of our OP displayed incorrect information about the test. This has now been updated - in short - to take part you will need to be adding a new connection to an existing O2 account, renewing an existing connection on an existing O2 account which has more than one connection, or taking out more than one new connection on the same account.

If you've applied and are no longer interested in taking part based on the above information, please either PM me or email [email protected] to let us know. We'll also be checking in with any selected testers to ensure that they're still able and willing to take part prior to the testing period going ahead.

Please let us know if you have any questions.

JustineBMumsnet · 28/08/2018 18:02

Just an update for those waiting for the feedback thread and survey - we're hoping to get this live very shortly, we're just confirming the questions we'll be asking you Smile

We're also still looking for a handful more testers, so if you're interested in taking part, haven't applied and you're able to test the family plan very shortly, please let us know Grin.

@babycakes1010 it looks like we missed your response! Apologies about this - we'll be in touch with you via again email shortly.

If anyone else has applied and is sure that they're eligible but hasn't received a response, please PM me so that I can look into this for you.

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