NOW CLOSED Samsung fridge freezer feedback thread

[NewGirlHelenMumsnet]

This thread is for the MNers who have been testing a new Samsung G-series American-style fridge freezer.

This is the first stage of feedback, asking you for your initial impressions of the fridge freezer. The second stage of feedback will happen in a couple of months when you've had a while to get to know your new fridge freezer!

Below are some questions to get you started. Please feel free to add your own comments as well.

1. What were your first impressions of the fridge freezer? What did your DP/DCs think? What did you like best about it? What didn't you like, and why?

1. What do you think of the stainless steel finish? Do you prefer it to other finishes or is there a different finish you'd prefer?

1. How are you finding the storage space available in the fridge and freezer? Are there any compartments/shelf arrangements you really like? Or any you'd prefer to be set up differently? Is there enough space to fit everything you want in it?

1. How does the fridge freezer compare with your old one? Is there anything specific that's better or worse?

1. What do you think of the LED display panel? Do you find it easy to use or not?

1. And how about the cold water/ice dispenser - are you using it much? Does your family like having it or not?

1. Where is the fridge freezer living in your home? Did you find it easy or difficult to find a space for it to fit in to?

Thanks very much for taking part,
MNHQ

1. What do you think of your fridge freezer now that you've had it for a while? Which features do you find particularly useful and why? Are there any features that you haven't used? If so, why not?

I still absolutely love it! It just makes the whole house look more expensive and the kitchen just looks really swish. I like being able to fit lots of milk in the right hand door (pregnant and demolishing cereal like there's no tomorrow) but find the storage in the left side very random and the weirdy shapes make it hard to know what's meant to go in them. On the plus side I've been hiding chocolate in there so DH can't find it Best thing (apart from how it looks) is the cool water dispenser. The cat loves it as much as we do, she'd like to request a cat height one in the freezer door. Guests are well impressed with the ice, it makes simple drinks feel luxurious. Can't wait to have cold gin and tonic once this baby's outta me!

1. Do you like the flexible shelving options or not? Do you find that you change their configuration around much or not?

I don't understand them so they're a bit pointless for me personally. There's plenty of room for everything so I haven't considered changing them around.

1. Do you use the CoolSelect Pantry? If so, do you change the temperature on it much? If you don't use it, why not?

Erm I did put ham and cheese in and forgot about it because I couldn't see it! I haven't used it really, although I like the idea of it, because I like to be able to see all my food. I'm quite bad at letting things go off. Maybe I'm a slattern but I just don't really know what temperature or humidity I'm meant to keep things at.

1. Have you noticed any difference in how well your fruit and vegetables keep when you store them in the humidity-controlled fruit and vegetable drawers? Do you use these drawers for anything else as well/instead of fruit and veg?

I guessed that veg want low humidity and since it seems to be lasting longer, it seems to be working. Not sure about potatoes though. Maybe they're not meant to be in the fridge? If in doubt it goes in the fridge as it's so big I can! Bread and all. I think I'm a bit like someone who has an iPhone and only uses it to make calls - I love love love how it looks and the water/ice and the freezer size and design, but am just not using the erm, advanced techie functions.

1. Can you think of any features/settings etc that could improve your fridge freezer? If so, what?

Wine rack wine rack wine rack! It is so upsetting. I have several bottles of wine, bubbly and juice in there, lovely to have the space, but they're rolling round the bottom shelf which isn't ideal. Maybe you could make an MN one and post it to all of us for being so lovely

1. If it came up in conversation, would you recommend your Samsung fridge freezer to a friend? If so, why? If not, why not?

Yes because the design is so attractive. Not sure I could go back to a normal fridge, you've spoiled me! But this one specifically I think is really gorgeous - I had a Samsung phone and it was lovely too. Oh and our telly is Samsung so it sort of matches. I like the sleekness of Samsung products.

1. What do you think of your fridge freezer now that you've had it for a while? Which features do you find particularly useful and why? Are there any features that you haven't used? If so, why not?

I think it's a nice, stylish fridge that fits well in my kitchen. I find the ice maker and water dispenser very useful and easy to use. i do find that the water dispenser leaks a small amount every now and again. I haven't really used the humidity control much and I seem to have the temperature set to chilled all the time on the pantry drawer.

1. Do you like the flexible shelving options or not? Do you find that you change their configuration around much or not?

I like the shelving options and the fact that they can be changed around. I haven't moved them around much though and don't really see myself changing them much in the future.

1. Do you use the CoolSelect Pantry? If so, do you change the temperature on it much? If you don't use it, why not?

I do use the CoolSelect Pantry but seem to have it set to chilled all the time. i think it is a very useful feature though and keep meaning to use it more!

1. Have you noticed any difference in how well your fruit and vegetables keep when you store them in the humidity-controlled fruit and vegetable drawers? Do you use these drawers for anything else as well/instead of fruit and veg?

I use these drawers mainly for fruit and veg. I have noticed that peppers and tomatoes keep for much longer in these drawers.

1. Can you think of any features/settings etc that could improve your fridge freezer? If so, what?

A wine rack and a better bottle storage would vastly improve the fridge. I noticed that my freezer doesn't have the pizza section which disappointed me.

1. If it came up in conversation, would you recommend your Samsung fridge freezer to a friend? If so, why? If not, why not?

I would and I have recommended it to friends. I think that it's a great fridge freezer which works well for a family. it looks good as well as being practical.

1. What do you think of your fridge freezer now that you've had it for a while? Which features do you find particularly useful and why? Are there any features that you haven't used? If so, why not?

I still love it. The cool water is still used all the time, especially by the children.Also really like the ice machine but this may need a little work. Still can't find this illusive pizza pocket! Also really like all the storage in the doors....really really useful.

1. Do you like the flexible shelving options or not? Do you find that you change their configuration around much or not?

Yes, I do like the shelving but its so big that I haven't really changed the configuration at all as not needed to.

1. Do you use the CoolSelect Pantry? If so, do you change the temperature on it much? If you don't use it, why not?

I'm using it to store meat so have kept the temperature the same and not changed it about. But I have noticed my mince/ steak doesnt seem to brown anymore.

1. Have you noticed any difference in how well your fruit and vegetables keep when you store them in the humidity-controlled fruit and vegetable drawers? Do you use these drawers for anything else as well/instead of fruit and veg?

Yes, I'm using them for fruit and veg. My salad items keep for much longer which is fab as I'm not chucking things away as often.

1. Can you think of any features/settings etc that could improve your fridge freezer? If so, what?

I think a wine rack would be good...but not if it meant loosing other space. Somewhere to store 1-2 bottles would be ideal.

1. If it came up in conversation, would you recommend your Samsung fridge freezer to a friend? If so, why? If not, why not?

Absolutely......its lovely, stylish and works well with lots of space.

1. What do you think of your fridge freezer now that you've had it for a while? Which features do you find particularly useful and why? Are there any features that you haven't used? If so, why not?

I love it even more than when it first came. Everything is useful. Still can't work out the pizza holder though.

2. Do you like the flexible shelving options or not? Do you find that you change their configuration around much or not?

Yes, very much- this will come into its own at Christmas time with large and irregular shaped festive food.

3. Do you use the CoolSelect Pantry? If so, do you change the temperature on it much? If you don't use it, why not?

Yes, I use it but haven't changed the temp.

4. Have you noticed any difference in how well your fruit and vegetables keep when you store them in the humidity-controlled fruit and vegetable drawers? Do you use these drawers for anything else as well/instead of fruit and veg?

A HUGE difference here. Fruit and veg lasting much longer.

5. Can you think of any features/settings etc that could improve your fridge freezer? If so, what?

Wine storage/more bottle storage

6. If it came up in conversation, would you recommend your Samsung fridge freezer to a friend? If so, why? If not, why not?

In a heartbeat- but I would urge them to measure up thoroughly first

1. What do you think of your fridge freezer now that you've had it for a while? Which features do you find particularly useful and why? Are there any features that you haven't used? If so, why not?

I still love it, it really works for us as a busy family - I love not having to rummage to find stuff in the fridge because it's got so much space! I wish the freezer was somehow easier to find things in, but that may be mostly my fault because I do like to squeeze too much into a freezer.

Still enjoy the water dispenser, feels like such a luxury. Am worried about whether it'll stay good having seen a friend's old old ff spewing out water with limescale in it. Guess maybe filters do need to be changed regularly?

1. Do you like the flexible shelving options or not? Do you find that you change their configuration around much or not?

I do like the flexible shelving but to be honest I think I have it sorted one way for my day to day use and it'll just be useful occasionally when catering for masses or unusual foodstuff for an event.

1. Do you use the CoolSelect Pantry? If so, do you change the temperature on it much? If you don't use it, why not?

Again I use the pantry bit but pretty much set for how I like it and that's that. I'm another one who would have love a glossy, coloured print book of a manual that I could have sat and read cover to cover to feel I really got the most out of all the features. At end of day it's acting as a normal family ff and I feel there could be more to it (but don't have time to research, need to be spoon fed!)

1. Have you noticed any difference in how well your fruit and vegetables keep when you store them in the humidity-controlled fruit and vegetable drawers? Do you use these drawers for anything else as well/instead of fruit and veg?

I do feel my fruit and veg keep better in the drawers but I keep wondering what the effect of me wanting it to be better is (knowing the price of it) and the fact that since it arrived we haven't had really hot weather so maybe that's making a difference too. Perhaps I should set up a controlled scientific experiment....

1. Can you think of any features/settings etc that could improve your fridge freezer? If so, what?

I do expect my ff to have an egg box, a wine rack and a much better manual. Some kind of divider within the freezer so I can find things more easily would be nice.

1. If it came up in conversation, would you recommend your Samsung fridge freezer to a friend? If so, why? If not, why not?

If I ever had a friend who wanted to spend large amounts of cash on a ff then I would recommend it, but it feels like a status symbol. I wouldn't recommend a bmw to many of my friends because it would be out of their price range to be honest. I personally could not justify this kind of spend on a ff but really glad not to have had to! On current experience, I certainly would recommend samsung as a make though - and this model where appropriate.

I love my new fridge freezer. Its the most amazing piece of stuff I've ever owned.

The water and ice dispensers are brilliant and have got my DS drinking lots of water which he didn't before. I also love the fact that I can fit 3 4 pint cartons of milk in one door as we get through a ridiculous amount of milk and its saving me a lot of trips to the shops.

I've not used the wine rack or pizza pocket as they are not there, which if I had bought the machine I certainly would have griped about loudly as if you promise such things on nearly 2ks worth of fridge freezer, you expect to get it!

I have used the flexible shelving to stand my bottles of wine up when we've had guests over an the side door is full of milk - very handy and very easy to use.

We do use the Cool Select Pantry, but its a bit of a pain that you have to open both doors of the fridge to open it. We use it to store uncooked meat, but I have no idea really which is the best option to select and I have no idea where the (tiny, grey, miserable) instruction book has gone.

I have noticed that things stay fresher in the Fridge than they did in my old one and certainly that Veg stays fresher, but I have no idea how to properly use the Humidity selector. Which is the best humidity for Broccoli? Carrots? I just have it set half way and hope for the best, but more in-depth descriptions in the manual would have helped.

As for features...

1. Make the manual better both in looks and information. Showing a tiny half picture of a feature doesn't help. I can't get best use our of my Fridge Freezer if I'm not provided with proper instructions.

1. If you advertise it as coming with a wine rack and a tilting pizza pocket then supply it with those things. At this price you expect to get what is advertised.

1. Wine rack, wine rack, wine rack.

1. A section specifically for cooked meats and sandwich stuff would be very useful.

1. A better way of cleaning out the drip tray from the water dispenser.

I would certainly recommend a Samsung fridge freezer to friends, but with the caveat that the manual is pants and it may not come with all advertised features, so they would need to double check. I feel churlish to complain as it was free, but if someone was investing that much on household goods, I would have to tell them.

Its lovely. Its quiet. I can overlook the horrible sides as it makes wonderful noises when you press buttons. Thank you Samsung!

1. I absolutely love it! It makes me smile whenever I walk into the kitchen (I am easily pleased though ) as it really makes the room. It's still huge and easily swallows up a weekly shop and more.

• I find the water and ice function really useful
• Really like the fast cool function as well once you come in from shopping
• Possibly by favourite thing is being able to store three four-pint cartons of milk in the door all together. Could never do it in old f/f
• love the separators in the pantry and bottom freezer section. Really handy
• love the slide-out freezer drawers, makes finding food so much easier
• think it's great that the fridge runs all the way across the top rather than the side by side configuration you normally get in American f/f
• the lights in both sections are great esp at night when you're snacking

The only think I haven't used is the pizza pocket, bit of a useless appendage tbh. Only really big enough to pop ice lollies into (yum!)

1. - The flip shelves are great to change around depending on what you need to store in there. Had a party a few weeks ago and was v useful to be able to stand bottles on the top shelves. Still left plenty of room for food platters.

1. I use it for my cheese and some veggies and haven't changed the temperature since I first set it up for that.

1. Fruit and veg is keeping for a lot longer which means less waste - am having to adjust my shopping habits to take it into account! Am using one of the drawers for my meat as keeping some veg in the pantry drawer - don't always want it all sitting on top of each other.

1. An improved water and ice spout would be good. It's quite messy because of the angle it's currently at.

Also a party ice setting would be good. For party a few weeks ago was doing one ice-dump a day into freezer bags to make sure I had enough as not that much comes out at once.

A much more comprehensive manual would be good to have, plus stainless steel sides - the plastic sides look a little cheap for such a fabulous f/f

1. I definitely would recommend the f/f, although I don't know many people who would spend this much on one tbh. I think it's great and don't think I'd be able to go back to a 'normal' f/f after the luxury of this one. I love it!

Thank you very much Mumsnet and Samsung for my beautiful fridge

1. What do you think of your fridge freezer now that you've had it for a while? Which features do you find particularly useful and why? Are there any features that you haven't used? If so, why not?

Still like the fridge freezer. The space and ice/water have been the most useful features. There's nothing I haven't used.

1. Do you like the flexible shelving options or not? Do you find that you change their configuration around much or not?

I do like the flexible shelving options, as it's always better to have options, but I've only used the folding shelf once to store bottles.

1. Do you use the CoolSelect Pantry? If so, do you change the temperature on it much? If you don't use it, why not?

We do use the Pantry but haven't changed the temperature as we store the same things in there week on week.

1. Have you noticed any difference in how well your fruit and vegetables keep when you store them in the humidity-controlled fruit and vegetable drawers? Do you use these drawers for anything else as well/instead of fruit and veg?

We've noticed that our fruit and vegetables are keeping better in the humidity-controlled drawers. We only use the drawers for fruit and veg.

1. Can you think of any features/settings etc that could improve your fridge freezer? If so, what?

The only thing I can think of is a wine rack, but I didn't have on in my old fridge so the new fridge freezer is progress!

1. If it came up in conversation, would you recommend your Samsung fridge freezer to a friend? If so, why? If not, why not?

I would recommend the fridge freezer to someone if the subject came up.

Just remembered my main gripe is still the manual. Easy for Samsung to sort but would make such a massive difference - it's so old-fashioned to have a boring wee papery booklet that isn't in customer-friendly language at all. A beast of a fridge needs a smart iPod - ish type manual, with lots of tips on best use.

1. What do you think of your fridge freezer now that you've had it for a while? Which features do you find particularly useful and why? Are there any features that you haven't used? If so, why not? I still really like it. I did my first batch cook for ?back to school? /?back to work? defrostable dinners and I love the space in the freezer. I have been able to stock up properly for the week ahead and fit everything in . I don?t think I will have to top up during the week. So overall I really like this F/DF in terms of space, freezer style and capacity, storage arrangements in the Fridge. Back to school water bottles are being filled with icy water from the dispenser , my kids love drinking this water - the novelty hasn?t worn off.

1. Do you like the flexible shelving options or not? Do you find that you change their configuration around much or not?

Love the shelves. Wonder about the small compartments on the inside of water dispenser door ?especially the very small one half way down the door. ? it isn?t really of particular use. I really love the deli drawer ? it is my favorite bit of the fridge. I also love the Veg. Containers, they are a great size. 3. Do you use the CoolSelect Pantry? If so, do you change the temperature on it much? If you don't use it, why not? I use it and love it ? I haven?t changed the temperature much but might try experimenting a bit to see what difference it makes.

1. Have you noticed any difference in how well your fruit and vegetables keep when you store them in the humidity-controlled fruit and vegetable drawers? Do you use these drawers for anything else as well/instead of fruit and veg?

No mainly veg and salad leaves ?which last much much better than in my old F/F. I love not having to squash everything in, in order to make it fit ? this is also helping keep everything in good condition longer as things don?t get bruised so easily.

1. Can you think of any features/settings etc that could improve your fridge freezer? If so, what?

The drain bit under the water dispenser is a bit of a pain to keep emptying and drying out ? there must be a better design. Other than that - and (Still) the shape of the handles ? which I really dislike I can?t think of anything that would improve upon the features/settings available.

1. If it came up in conversation, would you recommend your Samsung fridge freezer to a friend? If so, why? If not, why not?

Yes I would ? I love the space and the freezer designed as it is is the best I have seen. I also have had some frosting up problems and for the proce of this freezer I would be very unhappy if I had bought it.

1. What do you think of your fridge freezer now that you've had it for a while? Which features do you find particularly useful and why? Are there any features that you haven't used? If so, why not?

I still love it, especially now that we've bought enough food to fill it. I love that it's spacious - and because I'm short I love that I don't have to stand on tiptoes to get a stuff like I used to have to with our old ff.

1. Do you like the flexible shelving options or not? Do you find that you change their configuration around much or not?

I've left the shelves as they are, I like the bits that you can flip up for bottles etc.

1. Do you use the CoolSelect Pantry? If so, do you change the temperature on it much? If you don't use it, why not?

I use the coolselect pantry for cooked meats and I haven't changed the temperature yet, but will do in the future I'm sure.

1. Have you noticed any difference in how well your fruit and vegetables keep when you store them in the humidity-controlled fruit and vegetable drawers? Do you use these drawers for anything else as well/instead of fruit and veg?

Fruit and veg definitely keep for longer - I only store fruit and veg in the drawers.

1. Can you think of any features/settings etc that could improve your fridge freezer? If so, what?

No - I think it's great.

1. If it came up in conversation, would you recommend your Samsung fridge freezer to a friend? If so, why? If not, why not?

I would, but I think that some might find the price offputting.

Ah... please change my answer to number 5 to - wine rack instead of can rack. Forgot about that minor niggle.

1. What do you think of your fridge freezer now that you've had it for a while? Which features do you find particularly useful and why? Are there any features that you haven't used? If so, why not?

I still absolutely love it, and am SO grateful. It is enormous - I still haven't managed to fill it. I went on a mad spending spree at the weekend, bought 48 yoghurts (yes, I counted them) and they still do not fill the top right hand side of the fridge. My favourite feature is the water/ice/crushed ice dispenser, we use it all the time and it is so brilliant to not have to wrestle with ice cube trays. Plus we have saved a fortune on bottled water.

2. Do you like the flexible shelving options or not? Do you find that you change their configuration around much or not?

I played around with the configuration at the start when we recieved the fridge, and haven't changed it since, but I love the split shelf on the top hand side, and this is where we store all large bottles - it is far better to have 2L bottles standing upright than rolling around on their sides. I think I will move the shelves around when I do the big Christmas shop and fill the fridge up.

3. Do you use the CoolSelect Pantry? If so, do you change the temperature on it much? If you don't use it, why not?

I really like this feauture, however I have not changed the temperature because I just store cheese and deli stuff in it, so keep it on one temoerature. The only downside is that you have to open booth doors to open the pantry, it would have been better to have had it split (like the veg boxes) so you could open the pantry with one door of the fridge open. But this is a very small niggle in the grand scheme of things.

4. Have you noticed any difference in how well your fruit and vegetables keep when you store them in the humidity-controlled fruit and vegetable drawers? Do you use these drawers for anything else as well/instead of fruit and veg?

These shelves are brilliant - fruit and veg lasts for a lot longer than if it was just kept in a cupboard. These drawers are one of the best features of the fridge imo. They turn normal fruit and veg into magic everlasting fruit and veg!

5. Can you think of any features/settings etc that could improve your fridge freezer? If so, what?

A wine rack would be good, and perhaps more can racks. But apart from that it is perfect.

6. If it came up in conversation, would you recommend your Samsung fridge freezer to a friend? If so, why? If not, why not?

I bore my friends to death about this fridge. I was having a cup of tea in my kitchen last night and said to DP 'I love that fridge'. That is how sad I am. But seriously, yes I highly recommend it, it is far superior to any other american-style fridges that my friends and family have.

Ahem, Fantastic though our fridge/freezers are, I just came across this:

Fridge Porn

switswoo that is $3444 hahahahaha

that fridge tells you a fecking weather report!

still can't see a wine rack.....

it has a twitter app portal but no wine rack #priorities

If you could afford one of those boys, you would have a cellar for your wine!

1. What do you think of your fridge freezer now that you've had it for a while? Which features do you find particularly useful and why? Are there any features that you haven't used? If so, why not?

I love it. The whole family loves it. I particularly love the clever use of space - you can store loads of milk and juice in the doors which have lovely, wide pockets. I haven't used the pizza pocket for pizza, or anything else for that matter, but I think I've used everything else. I love the fact that it is one big, wide space with no vertical division for the doors. The cold filtered water and ice is a real bonus and I think we are all drinking more water as a result of having it on tap.

1. Do you like the flexible shelving options or not? Do you find that you change their configuration around much or not?

I like the flexible shelving, I've flipped the shelf up to accommodate taller items but I haven't yet felt the need to reconfigure the shelves yet. It is nice to know that you can though.

1. Do you use the CoolSelect Pantry? If so, do you change the temperature on it much? If you don't use it, why not?

I do use the CoolSelect Pantry but I don't really fiddle with the temperature on it as it seems to be doing brilliantly as it is.

1. Have you noticed any difference in how well your fruit and vegetables keep when you store them in the humidity-controlled fruit and vegetable drawers? Do you use these drawers for anything else as well/instead of fruit and veg?

I think my fruit and veg are lasting a lot longer. And the extra space means I often put a few potatoes and onions in too which I wouldn't usually do because there wasn't enough space so they are lasting longer too.

1. Can you think of any features/settings etc that could improve your fridge freezer? If so, what?

A wine rack, an egg rack, I like those and I miss having one. Handles that were beautiful and didn't look like ugly, inelegant, shiny sausages (I REALLY hate the handles!)

1. If it came up in conversation, would you recommend your Samsung fridge freezer to a friend? If so, why? If not, why not?

I would recommend it to anyone who had two grand to burn on a fridge. It is a lovely family fridge. But I think the ugly handles would stop me from actually buying it if I was in the market for a flash new fridge.

Sorry I'm so late to this thread, haven't had proper internet access for a while! Here goes:

1. What were your first impressions of the fridge freezer? What did your DP/DCs think? What did you like best about it? What didn't you like, and why?

I loved the fridge as soon as I saw it, it's size and appearance are very impressive, all visitors to my house have loved it and all been very impressed! DD is only 5 but was very pleased with the ice/water dispenser, which is our favourite thing about the fridge. I honestly can't think of anything I don't like about it!

1. What do you think of the stainless steel finish? Do you prefer it to other finishes or is there a different finish you'd prefer?

I love the finish, much prefer it to our old white one which got grubby really quickly.

1. How are you finding the storage space available in the fridge and freezer? Are there any compartments/shelf arrangements you really like? Or any you'd prefer to be set up differently? Is there enough space to fit everything you want in it?

The fridge has more than enough space for my needs, I particularly like the huge deli drawer at the bottom which has tons of space in it. I also like the shelf which can be adjusted to stand bottles up, that has been really useful.

1. How does the fridge freezer compare with your old one? Is there anything specific that's better or worse?

It's probably more than twice the size of our old fridge freezer, far better layout, and far more attractive.

1. What do you think of the LED display panel? Do you find it easy to use or not?

I like the display panel, haven't used it much but it looks good!

1. And how about the cold water/ice dispenser - are you using it much? Does your family like having it or not?

I use the water dispenser every day and the ice dispenser is great for making cocktails! DD and I both love it, it's our favourite feature of the fridge.

1. Where is the fridge freezer living in your home? Did you find it easy or difficult to find a space for it to fit in to?

It is in our kitchen, in the same space as our old fridge, so very easy to find space as it is against a wall which has nothing else on it.

Overall, I absolutely love the fridge, can't think of anything I don't like about it. It is attractive, functional and useful and has been a great addition to our kitchen! Thank you Samsung and Mumsnet!