Oh how I love the punchline to this one - Bev sounds like a real character
Don't do it!?
Date of review: 21 Aug 2009
My husband and I have recently been to St Ives for a friend's wedding and stayed at The Hollies. We travelled with two relatives.
We arrived at the B & B at 12.15pm and I was greeted by Beverley. Beverley told me I was far too early, that rooms are not usually ready until after midday. I looked at my watch and it was 12.15pm so I could not understand what the issue was!
After some time waiting Beverley came back to me and informed me the room was ready and told me how to get to the car park.
On arrival at the car park Beverley thought we could achieve the impossible by directing us to park in a tiny gap. Ian then came out and took over. He moved what we thought was his car and we were able to park.
Ian was very pleasant to begin with. He gave us the keys and explained what they were for. He told us about the restaurants in town and also told us how to order breakfast. We were then shown to our room.
The room was very small but clean. To get to the other side of the room you had to climb over the bed.
That evening we went out for dinner.
The following day was the wedding day. As it was a nice day we decided to have some photos outside of the hotel before we made our way to the wedding venue. We noticed whilst we were doing this that our car had been moved. It suddenly clicked that somebody must have been into our room the night before and looked through the drawers (without our consent) and taken the keys to move the car. I was astounded by the fact that this had all been done without us being asked. We were never told at any stage that anybody would have to enter our room or asked for our car keys. We would have been quite happy to leave our keys with Ian or Beverley had we been told.
I decided rather than speak to Ian and Beverley at that stage, I would speak to them on the day of departure.
We had a lovely day at the wedding then returned home around midnight. We were invited into a relatives room. I decided to go back to my room and get changed. Whilst doing so I could hear them laughing, they were not shouting or screaming they were just laughing.
I then heard Ian asking them if they could keep the noise down. At this stage one of them decided to ask Ian two questions, first of all, why he had entered their room without knocking the night before when they were in bed, and secondly, why he had moved our car without first getting our consent to do so.
All of a sudden I could hear Ian shouting that he had not burst into their room and that he had told us all that he may need to move the car and that our keys were on the bed rather than in a drawer.
I then tried to calm the situation down by asking everybody to leave it. However, a relative of mine was then told to shut up by Ian.
Eventually Ian left.
The following day I went to breakfast alone, the other three had been drinking at the wedding and so wanted a lie in.
It took some time for a member of staff to serve me that morning, a lady kept looking at me then going back into the kitchen. She eventually came and I mistakenly gave her a different order to the one I had placed the night before, I think I may have ordered two eggs for example rather than one. I heard Ian say to her that I had placed my order the night before and could not change it. It was so petty when you think that three people's breakfasts were available!
I was then joined by my other friend and part way through breakfast Beverley came over and said that she needed to speak to us after breakfast. She did so in front of the rest of the guests. I couldn't believe that I had been spoken to like a child! I would never dream of speaking to anybody in the way she spoke to us.
She came back and told us that we had accused her husband of searching through our belongings for keys. For one, none of us had actually been involved in the incident. She then said that we had to wake everybody up as she did not want them lying in bed all day! When you pay for a room you do not expect to be told when you have to get up!
She also told me that if the others did not give Ian an apology then we would have to find another B & B.
On the way out I spoke to Beverley again. She said that the B & B was her home and that Ian would never go through guests drawers. She said that we had been told they may need our keys. I told her that we had never been told this, if I had then I would have remembered.
Beverley told us that she was upset as her husband had got up that morning with a face like a 'bosted ar**hole' and so she was annoyed hence the reason she spoke to us.
This does not excuse the way we were spoken to and treated at The Hollies.
I would certainly not recommend this B & B.