child benefit not paid

[unicornwonders]

hi i normally receive my payments every monday for one child (4yo) i’ve received no letters or anything and had payment as normal last week. Although my payments are on mondays, i receive them saturday due to my bank, but this week it hasn’t come through and it’s not my bank as carers has come through like every other week as normal. No change of address etc and her dad wouldn’t of put a claim in and don’t think i can contact them till monday so stressed at what’s going on

Yes, exactly. Your online account shows when the payment is due, doesn’t confirm it has been paid or anything similar. They have confirmed they have an issue on their end affecting payments and they are working to resolve it (see their statement on X.com). Glad I could help.

So for the people that can’t understand how this small payment is heavily relied on, firstly I’m glad you have not experienced financial difficult as it is not easy.

this payment is for all parents: working parents & not working parents,
it’s mostly used for electric, gas, nappies, milk, to top up shopping, packed lunch on Mondays.

I doubt this payment would be greatly benefiting the parents.

Please don’t pass judgment on others that are struggling because they are probably besides themself worrying already about not being able to provide for their children (which could be because of a whole range of reasons) when problems like this happen with payments.
You never know what somebody is going through please be kind, anybody could be having the worst week ever and struggling to push through, unnecessary judgment is sometimes best kept inside your head not targeting a post where people are worrying about providing for their children.

Speaking truth or just being bitchy?

How does your comment enable anyone to come off the benefits system?

What are you talking about? Everybody is entitled to Child Benefit. You clearly don't understand that. Your privilege is mind blowing. Educate yourself.

What would be a bogus claim for child benefit? Do hundreds of thousands of children just not exist? Do you think the government don’t check they have been born? I’m seriously confused by this. Yes people do live like this - give your head a shake! What do you think the uproar about the cost of living crisis is for?! Not to mention, many people get their CB monthly, so this isn’t just Friday to Friday, this may be 4 weeks worth of money. For multiple children, it adds up.

Has anyone got through on phone yet

People are cruel but so is karma your comment is evil the country is a mess nurses working breaking there back and still can’t afford there mortgages or can’t afford to even treat there children and u get sociopaths like you thriving of our struggle people are working there back sides of and still relying on child benefit YES some of us can’t work due to mental health and disability people are struggling children are in poverty not because of us because of the governments the greed the control making us slaves saving lives yet we can barley keep our heads above water our self’s god forbid u need a doctor or a nurse to help u one day who’s on child benefit and relies on that to feed there children because your a heartless silver spoon

Hi, any know if child benefit is delayed for some reason? Mine was due today, no changes etc but nothing has gone into my account. It shows on my HMRC app it’s due today?

That's what I'm waiting for too an update as mine hadnt gone in either

They are telling people on the phone that they have made payment and you haven’t helped, adding the link so people on here can read would be an idea! Glad to help 😁

Martin Lewis has reckoned 80% of claimants are affected

You could try reporting posts you think are violating the community guidelines on this site.

https://x.com/HMRCgovuk/status/1797558027241013585

This just posted on twitter. Not good enough. We all rely on the money

I have all they said was they know there as issue and there investigating it they can't tell me nothing else other than keep checking today and tomorrow and phone back Wednesday 🤷

It’s definitely HMRC Because we’re all with different banks…
my bank said they were already aware of the issue and it’s HMRC side too

I haven’t read anything to say they have an issue their end only they are aware of it and working on it 🤷🏻‍♀️

https://www.bristolpost.co.uk/news/uk-world-news/hmrc-confirms-problem-thousands-not-9319789.amp

I meant HMRC’s bank not ours as it happened before with their bank and NatWest are having problems but not sure if HMRC use them but could be a possibilty 🤷🏻‍♀️

Yeah I get mine monthly and have 2 kids - eldest ASD, so I’m down £170 today which I was truly relying on to pay towards my son’s childcare costs (due today!). I simply don’t have enough in my account to cover it, let alone get any food or fuel that I desperately need to buy too
it’s not good enough! HMRC themselves haven’t even published anything saying there’s been an issue or anything, we’ve just all been left in the dark and without the money many of us rely on

Got you! Very true

I just tried to call again now they left a thing saying there aware of the problem and trying to resolve the issue and to keep checking you're bank so they new along time ago there fault because it taken 1000s of people to call them!.

Update on X from HMRC not that it helps any of us missing our payments. I’m in the same boat as everyone too and have a disabled child and we were really depending on our payment today!

On their Facebook

Phoned child benefit and there is an automated message saying they are aware that payments haven't gone through and to check your bank account during the day

I don't think @OssomMummy1 is being bitchy. I think she's saying it shouldn't be the case that people should be so reliant on this child benefit payment for things like electricity and food. Not through anyone's own fault, I hasten to add.

The government need to take a long hard look at how badly this has impacted on thousands of people, and realise that the current benefit system / wages / CoL is not allowing people to maintain a decent standard of living, of which we all deserve!!

I’m so glad I’m not the only one! I can’t get through to CB mine normally goes in on a Friday with Monzo! I’m panicking because bills come out today too!!