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child benefit not paid

847 replies

unicornwonders · 01/06/2024 06:15

hi i normally receive my payments every monday for one child (4yo) i’ve received no letters or anything and had payment as normal last week. Although my payments are on mondays, i receive them saturday due to my bank, but this week it hasn’t come through and it’s not my bank as carers has come through like every other week as normal. No change of address etc and her dad wouldn’t of put a claim in and don’t think i can contact them till monday so stressed at what’s going on

OP posts:
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Leannefitz · 03/06/2024 07:15

i am in the same position, my online app says the 3rd but still hasn't gone in. Usually goes in on a Saturday. Has yours gone in?

Beezknees · 03/06/2024 07:15

This reply has been deleted

This message has been withdrawn at the poster's request

Bank holiday will have no effect on this payment. It was just paid early on the 3rd of May last time due to the 6th being bank holiday. It doesn't change payments after that.

Lurkynoser93 · 03/06/2024 07:15

This reply has been deleted

This message has been withdrawn at the poster's request

I did think the BH could’ve had something to do with it but have never had this issue in the past so unsure 🤷🏽‍♀️

Emzzzzzz11 · 03/06/2024 07:15

DecafCanEffOff · 03/06/2024 07:03

From article.

That’s pensions

shearwater2 · 03/06/2024 07:16

They are absolute fuckers to pay people late. Bank Holiday my arse, it shouldn't affect these things a week later, it's all automated!

TheFifthMoggy · 03/06/2024 07:16

Ah at least I know I’m not the only person having this issue. However it’s now Monday morning and still nothing so they must be having an issue. Looking forward to tying up their phone lines this morning with you all! 😂

Dwxxw · 03/06/2024 07:16

This reply has been withdrawn

Message withdrawn by MNHQ

Cadela · 03/06/2024 07:16

Jbalmforth · 03/06/2024 07:14

Well I'm phoning today as mine was due today so I want it just like everyone else who was due today needs to demand it

Demanding isn’t going to do anything. It’s clearly a system error on HMRC end. Getting snotty with someone on the phone isn’t going to fix the issue. You will just have to wait like everybody else.

Worried4566 · 03/06/2024 07:16

I’m with TSB (if it makes any difference) mines gone in

LoftyReader · 03/06/2024 07:16

DecafCanEffOff · 03/06/2024 07:03

From article.

This is pension information.

Sunshine922 · 03/06/2024 07:16

Not received my child benefit either. It was due in today like every Monday. I bank with starling and it usually showing as a pending payment over the weekend then drops in my account on Monday morning. I have checked the HMRC app and it states that a payment has bern made but I still have no trace of it. So strange for so many people not to have received this.

LoMoAe · 03/06/2024 07:16

Nicole97543 · 03/06/2024 07:10

I should have received it today (June 3rd) it's not there. I rely on this money to get our prepaid gas and electric every Monday. I'm panicking now!

If you call your energy supplier and explain there’s a problem with HMRC they should be able to give you an emergency credit loan. Not ideal but hopefully it will help whilst we wait for the payments.

ArtfulJoker · 03/06/2024 07:17

GuinnessBird · 03/06/2024 07:14

There's probably a system error, panicking will not solve anything.

I hope your wise message stopped people panicking !!! Some people rely on this money don’t be so rude you don’t know other peoples situations! MN is really getting bad for judgment

Theredoubtableskins · 03/06/2024 07:17

@DecafCanEffOff

Payment dates don’t change. They have not been changed. Did you even read the information you decided to google?

They always change for bank holidays; it’s paid early if your payment date is a Monday bank holiday. That’s always been the case; it isn’t new. It doesn’t change other than that. Which is exactly what the article says as well, and also what everyone who gets CB already knows. It has nothing to do with everyone not getting their payment today.

ByMellowFish · 03/06/2024 07:17

Anyone with virgin money and it not gone in

LEX2018 · 03/06/2024 07:17

Cbinns94 · 03/06/2024 06:59

I’m nationwide and haven’t recieved mine either but HMRC app says 3rd June for last payment!

I’ve checked both Monzo and Santander no payment yet HMRC app says last payment was made 3rd June. This is the first time in 6.5yrs that I’ve not received the payment.

Thanksbetomoonah · 03/06/2024 07:18

Mine has gone in today with starling and was showing as pending yesterday. Very odd but hope it all gets sorted asap x

LoftyReader · 03/06/2024 07:18

Theredoubtableskins · 03/06/2024 07:17

@DecafCanEffOff

Payment dates don’t change. They have not been changed. Did you even read the information you decided to google?

They always change for bank holidays; it’s paid early if your payment date is a Monday bank holiday. That’s always been the case; it isn’t new. It doesn’t change other than that. Which is exactly what the article says as well, and also what everyone who gets CB already knows. It has nothing to do with everyone not getting their payment today.

I thought exactly the same when I read it.

josiebeans · 03/06/2024 07:18

i haven’t received mine either and mine is due today. i will be ringing them as soon as they open so i’ll update this with what they say

BusyMamma4 · 03/06/2024 07:19

Mine hasn’t gone in either I phoned HMRC Friday because I bank with HSBC and it shows incoming payment

i was told they have issued the payment and it should arrive today

obviously there is an error somewhere and I’m sure they will resolve it.

hope this helps for people panicking and jamming the phone lines just to be told what I was Friday (yes I understand people need the money today)

shearwater2 · 03/06/2024 07:19

ArtfulJoker · 03/06/2024 07:17

I hope your wise message stopped people panicking !!! Some people rely on this money don’t be so rude you don’t know other peoples situations! MN is really getting bad for judgment

And if people don't kick up a stink then nothing will change. Ah well, no electricity for me today. Mustn't grumble.

GuinnessBird · 03/06/2024 07:19

ArtfulJoker · 03/06/2024 07:17

I hope your wise message stopped people panicking !!! Some people rely on this money don’t be so rude you don’t know other peoples situations! MN is really getting bad for judgment

Please explain how that was rude?

Posters are saying people should call up and demand the money, that's rude.

Laurenphoebe2020 · 03/06/2024 07:20

I was due mine today and haven’t got it I bank with nationwide

Herbie79 · 03/06/2024 07:20

BusyMamma4 · 03/06/2024 07:19

Mine hasn’t gone in either I phoned HMRC Friday because I bank with HSBC and it shows incoming payment

i was told they have issued the payment and it should arrive today

obviously there is an error somewhere and I’m sure they will resolve it.

hope this helps for people panicking and jamming the phone lines just to be told what I was Friday (yes I understand people need the money today)

That’s really helpful info - thanks

BMC2017 · 03/06/2024 07:20

I'm hoping it gets sorted asap, my car tax came out and took the last bit of money in my account...I understand a system error but wouldn't that have been for everyone? 🤞🏻 they get into the office at 8 and see something is wrong

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