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child benefit not paid

847 replies

unicornwonders · 01/06/2024 06:15

hi i normally receive my payments every monday for one child (4yo) i’ve received no letters or anything and had payment as normal last week. Although my payments are on mondays, i receive them saturday due to my bank, but this week it hasn’t come through and it’s not my bank as carers has come through like every other week as normal. No change of address etc and her dad wouldn’t of put a claim in and don’t think i can contact them till monday so stressed at what’s going on

OP posts:
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wizarddry · 03/06/2024 06:59

BobnLen · 03/06/2024 06:53

Obviously there is an error somewhere and people that don't need the money immediately would probably be best not clogging the phone lines to leave them free for those that need it to buy food. I see someone upthread is wittering about moving it to savings.

Yes because that's how they make sure it doesn't get spent on the bills so they can buy nappies

Jennybeans401 · 03/06/2024 07:02

Mines not in either, I expected it today

NicolaC17 · 03/06/2024 07:02

I’m Santander and haven’t received mine. Looks like everyone is effected?!

DecafCanEffOff · 03/06/2024 07:02

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Maxp99 · 03/06/2024 07:03

has anyone had this paid this morning? (Mon)
mines always goes in on the 4th Monday but no sign of it 🤷‍♂️

DecafCanEffOff · 03/06/2024 07:03

From article.

child benefit not paid
Chelseaa14 · 03/06/2024 07:04

After reading all these posts . It’s now Monday I’m meant to get my child benefits today and it’s not gone in :/

TrixyFairy · 03/06/2024 07:04

I bank with natwest and I'm supposed to be paid CB today 3rd, my bank no longer gives payments over the weekend as used to receive on Saturday, yet I did not receive mine either. Just checking with my bank, but the automated message states that they do not stop incoming payments.. so it most definitely could be fault from CB side, if everyone is experiencing this issue all the same, I guess the phone lines will be incredibly hard to get through to today.

Make sure you contact bank first prior to contacting child benefit, UC won't deal with this as cb hmrc is seperate benefit payment from UC altogether.

Jennybeans401 · 03/06/2024 07:05

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What does this mean though as I received mine last time on Friday 3rd May (last time early due to the Bank Holiday) which means its due today.

wizarddry · 03/06/2024 07:05

BobnLen · 03/06/2024 06:53

Obviously there is an error somewhere and people that don't need the money immediately would probably be best not clogging the phone lines to leave them free for those that need it to buy food. I see someone upthread is wittering about moving it to savings.

I'd argue phoning them will be pointless too after the first hour of the day they'll know somethings gone wrong

Ttt779 · 03/06/2024 07:05

Maxp99 · 03/06/2024 07:03

has anyone had this paid this morning? (Mon)
mines always goes in on the 4th Monday but no sign of it 🤷‍♂️

Nope

jozefina · 03/06/2024 07:06

its weird how some people received theres but WE didnt

LoftyReader · 03/06/2024 07:07

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I just read this and it looks like it states payments should be back to normal this month despite all of the bank holidays in may.

TheJollyTiger · 03/06/2024 07:08

Same I’m with starling and I’ve not been paid CB

LoftyReader · 03/06/2024 07:09

Jennybeans401 · 03/06/2024 07:05

What does this mean though as I received mine last time on Friday 3rd May (last time early due to the Bank Holiday) which means its due today.

It doesn’t mean anything, dates aren’t changing at all. The bank holiday just meant there were changes to those payments but this payment stays exactly the same as previous.

AndSoItBeginsAtLeast · 03/06/2024 07:09

I’m with NatWest and mine has gone in today x

Jennybeans401 · 03/06/2024 07:10

LoftyReader · 03/06/2024 07:09

It doesn’t mean anything, dates aren’t changing at all. The bank holiday just meant there were changes to those payments but this payment stays exactly the same as previous.

Thanks yes I thought so should be paid now from today as usual.

Nicole97543 · 03/06/2024 07:10

I should have received it today (June 3rd) it's not there. I rely on this money to get our prepaid gas and electric every Monday. I'm panicking now!

Lankietina85 · 03/06/2024 07:10

I'm due my child benefit today the 3rd of June benefit forecast says I been paid but money not reached my bank account and I'm with TSB

Toniwyld · 03/06/2024 07:10

Im with Monzo too phoned child benefit and it should have been in today still nothing definitely panicking now

Ttt779 · 03/06/2024 07:12

Toniwyld · 03/06/2024 07:10

Im with Monzo too phoned child benefit and it should have been in today still nothing definitely panicking now

Cb don’t open till 8am so how could you have contacted ?

Toniwyld · 03/06/2024 07:13

I meant on Friday I phoned and it should have definitely gone In today and still nothing

Jbalmforth · 03/06/2024 07:14

Well I'm phoning today as mine was due today so I want it just like everyone else who was due today needs to demand it

GuinnessBird · 03/06/2024 07:14

There's probably a system error, panicking will not solve anything.

Lucy332 · 03/06/2024 07:14

I bank with Nat west …nothing either and im totally overdrawn in the bank because of this - i hope it goes in today