A letter from concentrix or HMRC part 6

[Morgan97]

Have you had a letter from concentrix or HRMC about another adult living at your address,letters querying child care etc,please post your experiences on this thread so we can support and help each other.

Stress I renewed with hmrc on 1st of May then got concentrix letter on 4th of June, case was closed 1st of July, it goes back to hmrc once closed. I called hmrc on 2nd July and renewal was finalised, call hmrc tomorrow x

Thank you.x

Ahh thank you MumDad

Stresshead99 me too, cause I renewed with hmrc and got e text saying it will take up to 8 weeks. And I send the stuff asked from
Concentrix to them on the 7th June. Hmrc texted me on 10th June about renewal. Am confused do I need to call concentrix to renew again.

Jgrn you do right to complain,who do these people think they are playing with people's lives. Awww a shame about your home,is there no way you could move back in and start afresh x

I received my letter from concentrix today confirming no change to my award, but nothing about my documents being returned or what happens next!

Hope you are all bearing up! It's been a long slog and I know some of you aare still battling against the bureaucracy if the system!

Received my no change letter on Saturday and got my Tuesday payment today 12fedup12

Well mine hasn't gone to plan I called up this morning hoping to get my new payments but got told instead the income on the renewal isn't quite right so the renewal has gone to head office !!!

I'm like wtf the income is exactly what's on the p60 so it is right. She then mentioned maternity not been deducted from that figure I said what do you mean she said you can and should have deducted 100 pound perweek off that amount .

I said the man at concentrix never mentioned that even though all the payslips and p60 show maternity on it. So I them said wait so that means you will owe me money then as our income would be less by a grand ?..

So anyway she took the income off and processed it but then realised they had me down as working too so I said nope that's wrong, she said she would amend it.

Now it's going to be put through again and I'm totally pissed off !

That's great Zola xx

Oh no Jonny that's bad just as you thought it was all sorted!

Sorry to hear that jonny82. Keep us informed.

That's fantastic Zola81. So happy for you.

Well just thought I would share my GOOD news with you,it's been sorted after months of worry,stress and weight loss I got a letter today telling me they have awarded my tax credits claim. I rang them and they confirmed it my payment will go in this week. And each week after that. Thank you all so much for your support without it I would have gone completely mad x x x

Oh morgan I am over the moon for you
So glad it's finally over and you and your daughter cab enjoy the summer and get back on with your lives

Well done Morgan so happy for you,

I know 12fedup I can't tell you how relieved I am I wasn't going to ring them but thought what have I got to lose, poor man on the phone I made him repeat it twice ha ha

Aww I bet you did. You will have the 1st good night's sleep in months tonight x

Brilliant news morgan so happy for you,,,, oh jonny 82 sorry to hear your news just when u think its all going ok they change it,, i rang this morning usual hour wait, docs are finally scanned on system on the 11th july, returned same day told takes up to two weeks to get docs back, asked if they could close case over phone told NO we dont do that!! ??, she said they have to process case so more waiting, asked about renewal do i ring hmrc she asked if id renewed i said yes with hmrc, she then checked n asked if husband was the only one working - yes, and the amount they had been told by his employers n amount i told them on renewal was the same which she said she could see it was the same , now i dont know whether to ring again end of week to see or leave it n see what happens , taking kids on hols on sat really wanted it to be a finalised by then its really taking over everyones lives x

This took over my life on 26th march since then I've cried buckets,lost my temper,lost weight n nearly lost my self respect. These people are playing with our lives it's disgusting. Now it's nearly over for me ( roll on Wednesday when they said I've a payment going in) now I can concentrate on living my life again. I can also concentrate on getting some sort of support group together ( my heart wasn't in it before) so watch this space if anyone knows anything bout getting some sort of group together please pm me some advice,I'm going to google it n see what I can find x

Thats bloody brill morgan, im so happy for you, i hope there have the decency too pay you from march as well, go have a drink you deserve it

Morgan. You've made my day.
SO relieved for you

Morgan I am soooo pleased for you. Can't believe they took so long and let you and your family suffer. Now smile and enjoy xxx

Jonny you will get money back!! I got 2 grand!!! Because of maternity!!!

Baby did you deduct the £100 allowance off your income on your renewal

Morgan I am so pleased for you , I hope you get a backdated lump sum too after all the weeks you've gone without. Have a brilliant Summer pet, you deserve it ! Xxx

Oh Wow Morgan! That's great, I am so pleased to hear it. How have they dealth with you though? Are ery upholidjng their previous decision and just starting you with a new claim or have they accepted your previous evidence and upheld your previous claim?