A letter from concentric part 4!

[Morgan97]

Hey girls thought I'd start a part 4 before part 3 reaches the limit. Anyone having received a letter from concentric or hrmc telling you they have evidence of you living with another adult please join us with your experiences, comments or support.

I definitely didn't receive a professional notice! Which is strange

Did anyone else get a provisional notice??

Probably nothing to worry as you are getting your payments maybe is stuck in the snail mail service they use. I called hmrc on 8/6/15 after the concentrix letter and queried that I hadn't received my final award notice (they never mentioned concentrix looking at my award) and was told it was still processing and would be done by 10th July so yours would be same date as mine.

Aye that's what he said! Fingers crossed!!

i got a provissional one back in april !!! still waiting for my docs which supposedly was been sent back 15th

also if go from recieving txt back in may regarding the 8 wk frame mine is now 6wks

Wow concent 2 you have been busy well done you! Lots to read and complain about there!
Yep I too received provisional award letter for 2015 16 after renewing just before dreaded concentrix (I so want to change their name!!) Letter. Looks like its been an eventful evening on here!

Yes baby my child benefit went in this morning,it's all owed back out but I've got it thank god

That great morgan must be a relieve that it's finally gone in x

Aww good morgan. Pleased you got that!

So pleased you got your child benefit Morgan x
i haven't had my renewal for 15/16 either and Concentrix wrote my decision letter on 11th June. Phoned HMRC on Tues and was told it can take 10 weeks and it's still processing. I was told if they're doing checks they have to wait for the checks to be completed first.

Forgot to say I renewed online on 27th April before I received Concentrix letter

For future ref what is the best option to press when trying to get through I press 4 but always end up waiting for a while even if I call dead on 8.

The bloke talks for 2 mins which I think pushes you right back .

Am on hold now 13 minutes!!! Fingers crossed! Don't even no why am phoning. Topped up probably for no reason

Keeping everything crossed for you baby!

I wonder if they have reduced number of staff answering the phones so that they can work on clearing the back log

Probably!! Ud think it would be quieter at this time! But not looking hopeful

Previously when phoning at 8am the calls were answered within 5 minutes, I haven't called since last Friday so don't know how long people have been holding for in the mornings this week.

Well am now 27 minutes!!!

Blimey that is a long time

Are you still on hold?

Yes!!!47 minutes!!!: (

Fingers crossed won't be much longer

I was on hold an hour yesterday, twice and didn't get through either time. Trying again now been on hold 12 mins so far.

Going to miss Jeremy kyle at this rate!! Lol 53 minutes. Its actually quicker to ring hmrc!!think might ring them the next time this crowd is useless!! Just shows how many others are phoning

Aww Jes I've no chance then! They probably not answering calls!! Would be interesting to know if they make money in people like us trying to phone and not getting through