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A letter from concentrix part 2

868 replies

Morgan97 · 20/05/2015 14:59

Hey ladies just realised you can't reply on the other thread about this not sure why,so thought I'd start a new one hope you all see this

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Mypubesarestraight · 27/05/2015 12:51

It says in my letter that I might get a fine. Fuckers the lot of them Angry

izzy76 · 27/05/2015 12:55

Sunflowersmiling try not to worry the ladies on this thread have been amazing and the support is second to none,If you ever need a rant rave you can always pm me same goes for everyone on this thread,I know i am only starting my journey but with the support from everyone i know i can get through it.

izzy76 · 27/05/2015 12:56

Mypubesarestraight and mine so am shitting it tho ive done bugger all wrong :(

AdmiralCLingus · 27/05/2015 13:03

I think it says about the fine in all of them ladies, but they have to prove that you deliberately gave them misinformation before they can impose the fine. If you have been honest with them, informed them of changes etc, then they cant say youve done it on purpose. This is why, like morgan has said lots of times, get the name of the person youve spoken to and note down time/date of phonecalls, as they can then (supposedly) go back and check the call as they are recorded.

Well, I've had another (good) shock this morning.... All my documents have been returned from the compliance check on my new claim (which means the money i got yesterday must be for the new form I sent off). SO, in less than two weeks, they have received my evidence, reviewed it, and sent it back.... why the fuck can the other departments not do this?? I'm still waiting for stuff that was apparently returned on the 24th March!!!

Sunflowersmiling · 27/05/2015 13:10

Thank you Morgan97, think it was just the straw that broke the camels back last night, its been so hard this year, and ive just had enough! It says there could be a 'fine' of upto £3000 for fraud, plus £300 for every time i changed care and didnt tell them within a month. Oh - plus interest, and of course any overpayment. Thats more than ive ever received in tax credits. The irony - bankrupted by the welfare state

Anyway, when i wrote and told tax credits about the changes and why I was late telling them, I gave an apology and good reason. I accept that i didnt inform them within 1 month, and if there was an overpayment I have no issue paying it back, but what I cant accept is the threat of a £3000 fine for fraud! I was NEVER told that this could happen prior to taking out tax credits, it cant be lawful? Rant over! Thank you for replying, i just needed to know I wasnt alone last night xx much love to you all, im not letting this one go down without a fight xx

ciaraDon · 27/05/2015 14:46

Sunflower it's threatening tactics try not to worry , they are bullying and upsetting a lot of single parents to try to catch the handful who are claiming fraudulently.
I think most of us have been comforted by the fact we haven't been singled out but they are targeting everyone , although the whole process is horrible to go through.

jgrn7030 · 27/05/2015 14:51

I have been through this no less than 4 times now since 2009. The first time, I won by appeal, the 2nd time was a phone call and the 3rd time, they stopped my payments, then when LITG got involved as they stopped payments to prompt contact. Payment were restarted and they said they would write to me. For nearly 8 months I heard nothing then received an amended reward. Same you you all this year and payments were stopped 20th March. Lost the Mandatory Reconsideration Decision. Yet they were happy to accept the proof 3 times already.

ciaraDon · 27/05/2015 14:58

Jgrn , what were you accused of ?

jgrn7030 · 27/05/2015 15:00

Not being single. You would have thought I would have noticed if I wasn't single wouldn't you.

jgrn7030 · 27/05/2015 15:03

Having said that, the fixing jobs are mounting up. Do you think that is why I can't find the man I am alleged to be living with? Bloody darn nice of HMRC to let me know that I do have a man about the house though I thought. Wonder where he is hiding............

ciaraDon · 27/05/2015 15:40

Their "evidence" is from credit reports , tenuous at best. How can they prove something that's false ? You must be sick and tired going through it again.

jgrn7030 · 27/05/2015 16:05

I learnt long ago you can't argue with stupid. I also have to deal with HMRC on a professional level too. Stupid seems too kind a description.
Yes I am sick of it but at the same time I won't ever win with them

izzy76 · 27/05/2015 17:12

Hiya ladies i was looking to see if there was a template to complain about the way we are being treated and the way the letter is worded but could not find one! BUT the good news is if enough of us fill this form out MSE will draft us one. support.resolver.co.uk/hc/en-us/requests/new what do you ladies think? dont forget to sign the petition too. I am waiting on a water bill hope it hurries up as my deadline is aproching they dont give you much time do they :(

ciaraDon · 27/05/2015 18:09

Izzy send everything you have now and if needs be send the water bill separately when it arrives. I did this with my decree absolute. I couldnt find it so sent everything else then the decree a day after.Don't give them any excuse to stop your payments

babyalan13 · 27/05/2015 18:16

Hello I received a letter on Saturday Confused in such a panic. They want so much information. Payslips bank statements contract of employment and letter from employer! They want time sheets which I don't have!! Or ever get! I have 4 children and work 30 hours term time. Would they really stop my payments??

allaboutthem0ney · 27/05/2015 18:20

A cautionary tale regarding Tax credits.

Hello,

New to this site, but just wanted to see what people thought of this and perhaps help others avoid this issue.

My girlfriend (GF) divorced from her husband some time ago and their solicitors brokered a deal whereby the house that they had a joint mortgage (MG) on would be transferred into her sole name and he would keep his substantial pension and savings to himself. The MG was fairly new and he hadn't paid a great deal into it, but my GF was able to keep the house so that was fairly straight forward. Despite this, the legal fees for their lengthy divorce were high.

My GF decided to remortgage (RM) to cover the legal fees, pay off a few other things that had built up/been left by her ex, and originally intended to have some work done on the house. She was now divorced and claiming tax credits, so she checked if remortgaging was okay with the Tax credit people. They said the lump sum of money wasn't a problem and she could use it as she saw fit (holiday, extension, new car etc.) but they advised her to declare interest accrued on the sum. My GF didn't expect to be holding onto the money for long as it was earmarked for other things, so little interest or profit was anticipated.

The property had been purchased for a really good price, and due to various factors including its desirable location, was soon valued at a lot more than the original price paid for it (almost double). The solicitors arranged the RM, took their fees and transferred the rest to my GF. Despite the RM there is still a large amount of equity left, and the MG will be paid off in 10 - 12 years time as my GF has always tried to top her MG payments up with spare cash.

A really close friend (FR) of my GF was also going through a tough time, and had been left in a quite desperate financial situation by her ex, to the extent that she might lose her house.

My GF has a kind heart and offered to lend her FR a large sum of money to clear her debts so that she could stay in her home (There was no way her FR could take out a loan from the bank or renegotiate the MG).

My GF lent her FR the remaining money from the RM (instead of using it for her house etc.). The agreement was that her FR would then pay her back an amount she could afford each month.

So far so good...

However...

My GF has now received a letter from Concentrix, on behalf of HMRC, informing her that they think her payments may be wrong and have so far asked for her bank statements from the last tax year.

From what I can see this company will look at these statements and will question why my GF has been receiving cash deposits (made by her FR). Having looked at a number of forums it would seem that they will not be interested in the reason why (as detailed above) but will consider this to be fraudulent. My GF was genuinely trying to help her friend, and thought that as she was told she could use the money from the RM as she saw fit, lending it to someone (and then having it paid back) wouldn't be a problem.

Unfortunately it doesn't look like this is the case, so I suspect my GF will be looking at a large penalty/fine. She is now worried sick (and she has always been very savvy with her finances) plus her friend feels terrible.

Depending on how much the fine/penalty is, I may be able to help, but it seems that giving money to a person on tax credits will only cause more damage (even if it is to make a monthly penalty payment to HMRC).

It was always intended as a good deed, but unfortunately this will likely cost my GF dearly.

ciaraDon · 27/05/2015 18:51

If she can show evidence on a bank statement of a cheque /withdrawal for the amount she lent her friend then all she needs to do is cross reference this with amounts going in as repayment of this amount in installments. Tell her not to panic or worry , if she puts it all simply and clearly. Lotuslight gives good legal advice and can probably help you more.

jgrn7030 · 27/05/2015 19:03

If they question it, would her friend mind your GF giving them her telephone number for confirmation?

LotusLight · 27/05/2015 19:08

HMRC when looking into anyone's tax affairs for generations have looked at bank statements including over several years. They go through line by line and pick out what looks like undeclared sources of income. There is nothing new or unusual about it - it's how they stop tax evaders etc.

So if they see money coming in they will want to know what it's from - that's all. Never lend a friend without something in writing by the way. Even my daughter has a loan agreement with me for a loan. If you have these written agreements you can prove things. So they could certainly document the loan now. They could both give a legal witness statement setting out what happened with any emails or letters between them at the time about this money - all that is evidence as would be the bank statement of the GF showing the original lump sum payment to the friend.

Morgan97 · 27/05/2015 20:07

Won't be holding my breath KittyKat sick of struggling along n worrying,and it's sad that more ladies are receiving these letters

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Kittykat60 · 27/05/2015 21:05

I can't get my head around all this, how the hell are they getting away with sending these letters and demanding private information which doesn't prove if any one is or isn't in a relationship and making people Ill. Hope everyone is signing the petition.

Morgan97 · 27/05/2015 21:13

Admiral is right all the letters say something about a fine! They are bullies and they DON'T care! Please remember to get the persons name if you ring it really does help when you write to them. This happened to me,I was told to make a joint caim with the person who's house I share REALLY,so in my may letters to them I told them about this giving them the guys name still no reply from them but hey I'm not surprised.babyalan just send them what you have,and a covering letter explaining why you haven't got everything that's all you can do. And I'd just like to say thank you to everyone for all your support you've kept me almost sane.

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Morgan97 · 27/05/2015 21:20

Petition signed,please ladies sign this we owe it to ourselves and our children

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Morgan97 · 27/05/2015 21:43

Jhon forgive my ignorance but what's LITG? I had same letter in 2012 sent evidence off no change then this year sent basically the same evidence n they closed my claim said i was lying! Written to them 5 times no reply,got mp involved they sent me a mandatory reconsideration form which I sent back 2 weeks ago

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Morgan97 · 27/05/2015 21:45

Sorry meant jgrn, brains overloaded

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