i have just had a screaming row with the orange shop about my phone not having turned up yet.
i will admit that it was due to be delivered before 1pm but it hadn't yet arrived.
after having a big blue with customer services yesterday i got rather pissed off when the shop said they couldn't ring up to check it had been despatched - only i could do that apparently.
evidently orange uk and orange retail are too seperate. they have no concept of customer service.
so i had a major paddy. then they told me getting irate with them wouldn't incline them to be helpful
then my phone showed up whilst i was talking to them and now i have to go in there and swap them over
honestly, i think i am out of control at the moment!
they're sooo going to take the moral highground with me when i go in there shortly.