Oh flying, I wish yours was at the same place as mine. They could gather together in their low confidence way.
I have sent DS an email with instructions for wifi and a phone number for the support desk but, yes, I imagine others could help.
The annoying thing with his (and my) phone is this Samsung Pass thing interferes when you try to put passwords in and I think that may be obscuring the bit to put in a uni password. Young people these days are pretty determined at getting wi fi to work (he was the first one to sort it out on holiday!) so I think he'll get that one solved.
Sorry about the cat
tails. That must be tough for you.